Short Answer Matching Terms

Question 1

Group Emotion

Answer 1

The state that arises from the combination of its bottom-up components (moods of group members); and it’s top-down components (overall mood of work the company)

Question 2

Double-loop learning

Answer 2

Involves a reciprocal interchange between two parties (a leader and his team)

Ex. Leaders help their teams learn, and teams help their leaders learn

Question 3

Hindsight Bias

“I knew it all along”

Answer 3

Tendency for people o be remarkably adept at inferring a process once the outcome is known, but unable to predict outcomes when the processes and precipitating events are unknown

Tendency for people to be good at guessing processes when the outcome is already known, but doesn’t do a good job at guessing processes when the outcomes are not known.

Question 4

Behavioral Entertainment

Answer 4

Processes whereby a person adjusts or modifies to coordinate or synchronize with another person’s behavior

Question 5

Emotional Aperature

Answer 5

The ability to recognize diverse emotions in a team

Question 6

Emotional Contagion

Answer 6

Moods and emotions of people around us influence our own emotional state.

Question 7

Vicarious Affect

Answer 7

A person’s emotions are induced or caused by another person’s emotions

Question 8

Convergent Thinking

Answer 8

A type of thinking that proceeds toward a single answer.

Question 9

Creative Realism

Answer 9

Ideas that are highly imaginative, and highly connected to current structures and knowledge

Question 10

Production Blocking

Answer 10

Occurs when group members cannot express their ideas because others are presenting their ideas.

Question 11

Fundamental Attribution Error

Correspondence bias

Answer 11

When people see behavior of others to underlying dispositions and discount the role of situational factors

Focus more on the person than the situation

Question 12

Indirect Influence

Answer 12

When group members are with the majority opinion, but privately agree with the minority viewpoint

Question 13

Common-bond Groups

Answer 13

The people who are just as attached to particular members of the group as to to the group itself

Question 14

Transformational Leadership

Answer 14

Moving of followers beyond their self-interest for the good of the team, organization, or society.

Question 15

Group Cohesiveness

Answer 15

The emotional attraction among group members.

Question 16

Group Socialization

Answer 16

The process of how individuals enter into and then (at some point) leave teams.

Question 17

Identity Fusion

Answer 17

When members blur the barriers and of the self and group, and makes group membership intensely personal

Question 18

Group-serving Judgements

Answer 18

Good performance is attributed to internal factors, and bad performance to external, uncontrollable factors.

Question 19

Group polarization

Answer 19

The tendency for group discussion to intensify group opinion, producing more extreme judgements that might be obtained by pooling the individuals views separately

Question 20

Groupthink

Answer 20

Occurs when team members s place decision consensus above all other decision priorities

Question 21

Abilene Paradox

Answer 21

Group members desire to avoid conflict and reach consensus at all costs