Short Answer Flashcards
1
Q
UMA graduates are trained in what EMR software?
A
GreewayPrimeSuite
2
Q
00 means either what two forecasts?
A
non responsive (after 7 business days) - or - Do Not Call (DNC)
3
Q
0 means what forecast?
A
disconnected #, no communication
4
Q
The reengagement team focuses on what two activities?
A
- reengagement
2. waiver status
5
Q
What task would you enter for updating a resume?
A
PL - resume update
6
Q
3 components of an official interview
A
- set date and time
- decision maker
- opportunity
7
Q
List CSA metric goals:
A
- 150 calls
- 3 hr talk time
- 2 interviews a day/10 per week/40 month
- 3 placements
8
Q
What departments make up the 5 UMA Life Cycle?
A
- Admissions
- Student Finance
- Learner Services
- Career Services
- Alumni Services
9
Q
4 UMA diplomas
A
- Medical Administrative Assisting (MAA)
- Medical Office Billing Specialist (MOBS)
- Medical Billing and Coding (MBC)
- Pharmacy Technician (PHT)
10
Q
4 UMA Associates Degree
A
- Health Information Technology (HIT)
- Healthcare Management (HCM)
- Medical Billing and Coding Associates (MBCA)
- Health Science Associates (HSA)
11
Q
The 3 Roles of an Advisor
A
- Salesperson (advocate for your graduate)
- Investigator (ask the right question)
- Recruiter (fill the employer’s needs)
12
Q
Which matters more, job title or job description?
A
job description
13
Q
List at least 5 resources to assist Graduates.
A
Alumni Services Solutions for Appearances Gas cards Resources for veterans Scrubs for graduates Certification team Local resources TAPS ComPsych Not-for-Profit Organizations Graduate kits Academic coaching UMA Spotlight PUMA Uber
14
Q
Name the specialty teams
A
CAD Re engagement MIS Web App Graduate Success Team
15
Q
What task do you use in ZOHO to verify if job placement is ABHES compliant?
A
PL - test comp
