Sharing Economy Readings for Final Paper Flashcards

1
Q

Eckhardt, G. M., Houston, M. B., Jiang, B., Lamberton, C., Rindfleisch, A., & Zervas, G. (2019).
Marketing in the sharing economy. Journal of Marketing, 83(5), 5-27.
https://doi.org/10.1177/0022242919861929

A

Eckhardt, G. M., Houston, M. B., Jiang, B., Lamberton, C., Rindfleisch, A., & Zervas, G. (2019).
Marketing in the sharing economy. Journal of Marketing, 83(5), 5-27.
https://doi.org/10.1177/0022242919861929

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2
Q

At its core, marketing enables exchange between buyers and sellers

A

Traditionally, these exchanges have involved the permanent transfer of ownership

However, the digital revolution has enabled buyers and sellers to exchange offerings that increasingly render temporary access rather than permanent ownership

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3
Q

Examples of sharing economy

A

This revolution has proliferated across a wide range of products and services, including transportation (e.g., Lyft), lodging (e.g., onefinestay), clothing (e.g., Rent the Runway), financial services (e.g., Transferwise), food services (e.g., Deliveroo), and office space (e.g., WeWork)

Uber
AirBNB
Zipcar

several platforms for sharing yachts have recently emerged (e.g., Boatbound, Boatsetter). Likewise, peer-to-peer lending platforms (e.g., Prosper, LendingClub) are gaining traction, and sharing platforms are expanding in business-to-business contexts in industries such as workspaces (e.g., Vrumi, WeWork) and machinery (e.g., Trringo, Yard Club)

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4
Q

What Is the Sharing Economy? Definition?

A

There are many definitions for what specifically the sharing economy is. Rather then have one single definition, lets rather look at what all the definitions share in common.

First, prior definitions widely recognize that the sharing economy offers temporary access as an alternative to permanent ownership

Second, sharing platforms provide access to both tangible and intangible resources, including physical products such as automobiles and homes, as well as less-tangible assets, such as money, space, or time, services, data, and talent and ideas and knowledge

Third, access is gained through either economic transactions or quid pro quo exchange

Thus, the sharing economy entails economically motived access rather than socially motivated sharing

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5
Q

Sharing economy transactions

A

Typically mediated by technology platforms that allow sharing activity to be scaled by efficiently matching (or connecting) providers and users

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6
Q

Definition of sharing economy specific to this reading

A

a scalable socioeconomic system that employs technology-enabled platforms to provide users with temporary access to tangible and intangible resources that may be crowdsourced

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7
Q

First of all, in the sharing economy offerings are temporarily accessed rather than permanently owned

A

BlaBlaCar allows consumers to gain the benefits of riding in another consumer’s car for a fixed period of time without transfer of ownership. Second, this access involves economic transactions or quid-pro-quo exchanges that transfer value from one entity to another

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8
Q

How is the sharing economy different from being nice?

A

This act of value transfer distinguishes sharing economy transactions from activities that involve more informal sharing activities that lack exchange value, such as giving a friend a ride with no expectation of payment

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9
Q

How prior users can affect the sharing economy experince

A

Furthermore, the actions of prior users may alter the condition or performance of a shared resource (e.g., a Lime scooter left lying in a dark alley). Whereas a traditional product-rental firm would clean and repair a product between renters, platforms typically depend on users to perform these tasks

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10
Q

Accessibility to unique goods

A

Prior research has suggested that temporary access may both enhance and detract consumer value. On the one hand, access-based consumption enables an offering to be available to segments of consumers who cannot afford ownership

On the one hand, sharing a resource across consumers implies that fewer resources may be needed to meet aggregate demand, which may intensify competition among traditional manufacturers

On the other hand, increased utilization of a shared resource can enhance the value of product ownership by encouraging more consumers to acquire these resources

In addition, sharing economy rhetoric often implies that engaging in access rather than ownership enhances ecological well-being by reducing overall consumption because underutilized resources are more fully employed (this is the green / environmental viewpoint)

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11
Q

Green / environmental viewpoint associated with the sharing economy

A

In addition, sharing economy rhetoric often implies that engaging in access rather than ownership enhances ecological well-being by reducing overall consumption because underutilized resources are more fully employed.

If fewer products are needed, then fewer natural resources are required for production and distribution.

Fewer products sold results in fewer products ending up in landfills

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12
Q

Good introduction statement

A

The sharing economy has exploded and is altering the way we travel, where we stay, and what we wear

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13
Q

Is the sharing economy brand new or dead

A

According to a recent Pew Research survey (May 2016), only 15% of Americans have used Uber and 11% have tried Airbnb. Thus, as noted by Kathan, Matzler, and Veider (2016), the sharing economy “is still in its infancy”

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14
Q

Kozlenkova, I. V., Lee, J., Xiang, D., & Palmatier, R. W. (2021). Sharing economy: International
marketing strategies. Journal of International Business Studies, https://doi.org/10.1057/s41267-
020-00393-z

A

Kozlenkova, I. V., Lee, J., Xiang, D., & Palmatier, R. W. (2021). Sharing economy: International
marketing strategies. Journal of International Business Studies, https://doi.org/10.1057/s41267-
020-00393-z

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15
Q

An alternative to taking an uber

A

Rather than using a personal car, getting an Uber helps avoid the hassle of parking, while also adding an experiential aspect to the trip

-Was under ‘Utilitarian value’ which means ‘refers to the evaluation of a product/service with regard to its functional benefits and costs, and represents one of the major drivers of SE participation’

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16
Q

Social Value

A

Social value refers to an evaluation of whether a product/service can help the user create and maintain social connections and interactions with others

The SE might enable meaningful interactions among users and providers and help consumers develop friendships with like-minded others.

Most SE firms recognize the importance of this social aspect; for example, Airbnb claims that it represents “belongingness” and promises a platform on which “we all want to connect and share” (Airbnb, 2014), and Lyft’s tagline is “your friend with a car”

Even if a guest never interacts with an Airbnb host in person, “there is an intimacy associated with an Airbnb stay. One sees family pictures, trinkets from travel to other countries, the choices made of linens and towels, spices in the kitchen”

17
Q

Hedonic value

A

Hedonic value refers to the evaluation of a product/service in terms of its “fun and playfulness, reflecting … potential entertainment and emotional worth rather than the achievement of any pre-specified end goal”

Unlike utilitarian value, which focuses on cognitive motivation and practicality, hedonic value focuses on affective motivation and emotional pleasure. If consumers perceive that riding in an Uber ) or staying at an Airbnb is more exciting and novel than a taxi ride or a hotel stay, they are more likely to pursue these SE options

18
Q

Sustainability value

A

Many consumers are concerned with not only functional, social, and hedonic benefits but also the impact of their actions on the environment. They thus are concerned with sustainability value, so they evaluate products/services according to their impacts on the environment

In China, in just one year, passengers who shared rides using the SE firm Didi Chuxing, saved more than 510 million liters of gas and almost 14 million tons of carbon dioxide

Thus, a consumer, who believes that sharing clothes saves money and also reduces the environmental impacts of ownership, should be more likely to use SE firms such as SwapStyle.com, rather than purchasing clothes