Sgt Exam Flashcards

1
Q

The true leader knows that he cannot afford such a _____ lazy approach to supervision.

A

Morally

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2
Q

The responsibility to discipline fairly and wisely will sometimes be an _____ burden for the leader to bear.

A

Uncomfortable

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3
Q

As an _____, the supervisor will be impartial, thorough, and accurate.

A

Evaluator

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4
Q

The _____ of a good supervisor should cause the potential candidate no problem.

A

Ethics

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5
Q

_____ is a process in which the line supervisor must demonstrate participate and support.

A

Discipline

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6
Q

Skills such as ____ and active listening cab be taught where there is sincere desire to learn.

A

Counseling

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7
Q

_____ role is vital if the police team is to achieve its goal and objectives in that cause.

A

Leadership

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8
Q

Ethics have been termed “_____” and have been referred to as a set of moral principles

A

Rules and proper conduct

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9
Q

The ethical police supervisor must develop a reputation for _____ with his superiors.

A

Reliability

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10
Q

Loyalty to management, then, means loyalty to the _____ management team

A

Entire

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11
Q

Means doing the right thing for the right reason even when no one is watching

A

Integrity

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12
Q

Is a quality that the supervisor cannot afford to be without.

A

Reliability

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13
Q

The police sergeant above all people should know all too well the dangers of effects of leaving the recipient of verbal abuse with no opportunity for a _____ retreat.

A

Face - saving

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14
Q

Supervisors serve as a _____ listener and an intelligent confident when personal difficulties begin to affect and officers job performance

A

Sympathetic

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15
Q

One way in which the supervisor aids his employees and his employer is through his efforts in education and _____ training of the work force

A

In service

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16
Q

Good instructors put together a _____ before they commence their teaching efforts in front of a class

A

Lesson plan

17
Q

Discipline entails much more than _____

A

Punishment

18
Q

Anger, denial, and perhaps even personal insult and abuse aimed at the supervisor may be the result of the initial confrontation with a victim of

A

Alcoholism

19
Q

_____ Action should be delayed until the supervisor can be alone with the employee and a setting offering adequate quite in privacy for discussion

A

Corrective

20
Q

I identical or similar infractions or an identical or similar penalties.

A

Comparative discipline

21
Q

Failure to make _____ changes does, however, indicate a lack of good judgment

A

Needed

22
Q

Making the intelligent police supervisor recognizes the importance of all verities of communication and sees the value of the ______ ______ as used in its proper place

A

Written word

23
Q

For real communication to take place, are of the participants in the information exchange must be _____ and _____ with one another

A

Attentive

Open

24
Q

The _____ creature called a supervisor is quite certainly a part of management in addition to other memberships he maintains in the police organization

A

Hybrid

25
Q

The problem oriented project might be laid out in 6 sessions: which one of the following is correct

A

State objectives

26
Q

Name the ruling in which the supreme for rules in favor of the police concerning coerced statements

A

Garrity versus New Jersey

27
Q

It has been stated that the 1st lines Police supervisor is something of a _____ creature

A

Hybrid

28
Q

______ Thrower belong in kindergarten, not in police leadership post.

A

Tantrum

29
Q

It is neither on usual or inappropriate for police employees and supervisors to be dissatisfied to some extent with the ______ _____

A

Status quo

30
Q

Today’s officer survival experts agree on one thing: The 1st line supervisor has perhaps _____ role to play in helping officers stay safe on the job

A

The key

31
Q

When the author talks about theories, he is talking about a particular concept or view of something that generally involves a set of: .

A

RULES AND PRINCIPLES

32
Q

According to the theorist, what are the three things mentioned that motivates people to do work?

A

Personal needs, drives and interrelationships

33
Q

What is supervision?

A

The overseeing of the actions or performances of others

34
Q

According to the chapter, what is common sense?

A

Normal intelligence, Practical application of good judgment, Application of aptitude for calm and logical reasoning

35
Q

Supervisor are expected to do which of the following?

A

Lead

36
Q

What is the supervisors most important role?

A

Be a positive role model for the officers

37
Q

What can be the strongest motivators for inspiring to be a supervisor?

A

PEER PRESSURE