Severity/Priority Flashcards
What is severity?
HOW SEVERE IS DEFECT AFFECTING FUNCTIONALITY
Determined by Tester
What are 5 levels of Severity from highest to lowest
Critical
Major
Moderate
Minor
Cosmetic
Describe Value changes of Severity and Prioirity
Severity = objective , value doesnt change
Prioirity = subjective, value may change time to time
What is Critical Severity
The failed function is unusable and there is no acceptable alternative method to achieve the required results
results in termination of complete system or one or more components
What is Major Severity
The failed function is unusable but there exists an acceptable alternative method to achieve the required result
What is moderate severity?
does not result in termination but
causes system to produce incorrect, incomplete or inconsistent results
What is minor severity
does not damage the usability of the system and the desired results can be easily obtained by working around the defects t
What is cosmetic severity
defect that is related to the enhancement of the system where the changes are related to the look and field of the application
What is Low priority
The defect is an irritant which should be repaired, but repair can be deferred until after more serious defect have been fixed.
Who decides the priorities of defects
PO decides
What is medium severity?
The defect should be resolved in the normal course of development activities. It can wait until a new build or version is created.
What is high severity
The defect must be resolved as soon as possible because the defect is affecting the application or the product severely.
High Priority-Low Severity
Example
If the company name is misspelled in the home page of the website
A logo error for any shipment website, can be of low severity as it not going to affect the functionality of the website but can be of high priority as you don’t want any further shipment to proceed with the wrong logo.
High Severity Low Priority Example
Web page not found when user clicks on a link
An error which occurs on the functionality of the application (for which there is no workaround) and will not allow the user to use the system but on click of link which is rarely used by the end user.
for flight operating website, a defect in reservation functionality may be of high severity but can be a low priority as it can be scheduled to release in a next cycle.
High Severity, High Priority example
An error which occurs on the basic functionality of the application and will not allow the user to use the system
user is not able to login to the application
A site maintaining the student details, on saving record if it, doesn’t allow to save the record