Setting Up and Restoring iPhone or iPad

Question 1

How to back up an iPhone to iCloud manually?

Answer 1

Settings > tap [your name] iCloud > iCloud Backup > Back Up Now

Question 2

How to back up your iPhone manually to a Mac?

Answer 2

1. Connect your iPhone to a Mac
2. Click “Allow” on the Allow accessory to connect dialog
3. Open a window in the Finder and select your iPhone under Locations
4. Select “Back up all of the data on your iPhone to this Mac” then click Apply
5. To encrypt your data, select the “Encrypt local backup” checkbox and create a memorable password
6. Confirm if the backup has been successful by checking the date the time of “Last Backup to this Mac” below Backups

Question 3

How to backup to Mac over Wi-Fi?

Answer 3

Connect the device to Mac > Open Finder Window > Locations > iPhone > Select “Show this iPhone when on Wi-Fi”

Question 4

What happens when you manually back up your iPhone to a Mac?

Answer 4

It automatically turns off iCloud backups

Question 5

What are the two common issues that occur while backing up to iCloud?

Answer 5

1. Insufficient storage
2. Incomplete backup

Question 6

How to check your next backup size on iPhone?

Answer 6

Settings > tap [your name] > iCloud > Manage Account Storage > Backups > Tap iPhone (This iPhone)

Question 7

How to find where your Mac stores your backup?

Answer 7

Connect iPhone to Mac > Open Window in Finder > Select iPhone under Locations > Manage Backups > Backups appear with their timestamp > Control-click then choose Show in Finder to see where your Mac stores the backup

Question 8

How to back up your iPhone with Apple Configurator for Mac?

Answer 8

1. Connect your iPhone to your Mac
2. Open Apple Configurator and select your iPhone from the All Devices window
3. Choose Actions > Advanced > Enable Encrypted Backups
4. Enter encryption password
5. To create a backup, choose Actions > Backup
6. Choose Apple Configurator > Settings
7. Click the Backup Tabs and confirm that your backups were completed successfully (Apple Configurator also lists backups created in the Finder)

Question 9

How to finish setting up your new iPhone after transferring data using Quick Start?

Answer 9

Settings > Finish Setting Up Your iPhone > Tap a “Set Up” item and complete the steps that appear

Question 10

How to restore an iPhone back to factory settings?

Answer 10

1. Settings > General > Transfer or Reset iPhone
2. Erase all content and settings
3. Hit Continue when a list appears of all the things that would be erased (Erase this iPhone)
4. Enter the passcode of your iPhone
5. Enter your Apple ID password and tap Turn Off to turn off Find My and Activation Lock
6. Choose if you want to Keep eSim and erase data or erase both

Question 11

How can you restore an iPhone using a Mac?

Answer 11

1. Open Finder and connect your iPhone to your Mac
2. Select iPhone below Locations
3. In the Software section of the General tab, click Restore iPhone (make sure you are signed out of Find My before you try and restore the iPhone)
4. Click Restore & Update
5. After your device restarts, verify that it appears in the Finder sidebar

Question 12

How can you restore an iPhone to factory settings using Apple Configurator?

Answer 12

1. Connect your iPhone to your Mac
2. Open Apple Configurator
3. Select iPhone from All Devices
4. Actions > Restore (this restores and updates the iPhone to the latest settings)
5. Alternatively, Actions > Advanced > Erase all Contents & Settings (erases device without updating software)
6. Click Restore, in the confirmation dialog
7. Review the license agreement and click Accept

Question 13

How to set up an iPhone from an iCloud backup?

Answer 13

1. Start the manual iPhone setup process and continue until you reach the Transfer Your Apps & Data screen
2. On the Transfer Apps screen tap iCloud backup
3. Enter your Apple ID password and then Continue
4. Review the Terms and Conditions, then tap Agree
5. On the Choose an iCloud backup screen, tap the latest backup
6. Your device will restart when the restore process is completed
7. After the restart, tap Settings and complete any setup steps that remain

Question 14

How to restore an iPhone from a Mac backup?

Answer 14

(You don’t need to erase the device first to restore from a Mac backup)

1. Connect your iPhone to your Mac using an appropriate cable
2. Open a window in the Finder, and select your iPhone below Locations
3. Trust messages might appear on both Mac and iPhone if you have never connected them before
4. In the General tab, click the Restore Backup button
5. If you receive a message that your software is too old, you must erase your iPhone before you try to restore it
6. In the Backup pop-up menu choose a backup and click Restore
7. If it is an encrypted backup then enter a password to continue
8. Click Erase and Restore on your iPhone (keep your phone connected to your Mac until your device restarts to complete the restore)

Question 15

How to restore an iPhone from a Backup using Apple Configurator for Mac?

Answer 15

1. Connect your iPhone to your Mac, then open Apple Configurator
2. If the Welcome screen appears, click Get Started
3. Select your iPhone from the All Devices screen, then from the menu bar, choose Actions > Restore from Backup
4. A dialogue with a list of backups appears. Select the most recent one and then click Restore.
5. Click Erase
6. User-based Activation Lock lets users lock organization-owned devices with their personal iCloud account. You may need the user to turn off Find My to erase the device.
7. Verify that Apple Configurator begins restoring from the backup.

Question 16

What is recovery mode?

Answer 16

Recovery mode is used to revive a device when it is stuck on the Apple Logo or a blank screen. The device is not starting up or is not recognized by your computer

– You can also force restart your iPhone or iPad if the device is unresponsive

Question 16

How to put an iPhone in recovery mode?

Answer 16

Press and release the volume up button, press and release the volume down button, and press and hold the side button until the recovery mode screen appears

Question 17

How to exit recovery mode?

Answer 17

Press and hold the side button until the screen turns off and your device restarts normally

Question 18

How to revive an iPhone using Apple Configurator?

Answer 18

1. In Apple Configurator, All Devices > select your iPhone
2. Actions > Advanced > Revive Device
3. Accept the license agreement if never done before
4. After your iPhone restarts, unlock it and check to confirm if all your data is in there
5. If all your personal data is in there, then you have successfully revived your device

Question 19

On what devices can you restore settings from your iPad?

Answer 19

You can also restore settings from iPad to iPhone or to another iPad.

Question 20

How to enable encrypted backups using Apple Configurator?

Answer 20

In Apple Configurator, select your iPhone, then choose Actions > Advanced > Enable Encrypted Backups from the menu bar.

Question 21

What to do if your device doesn’t appear in the All Devices list in Apple Configurator?

Answer 21

If your device doesn’t appear in the list, choose View > Refresh.

Question 22

How to apply a blueprint to a device?

Answer 22

In Apple Configurator, select your iPad, then choose Actions > Apply > [name of Blueprint] from the menu bar.

Question 23

Which option can you access to view the current activity of Apple Configurator for Mac?

Answer 23

From the Apple Configurator menu bar, choose Window > Activity