seth riley Flashcards
pass simple as that
on a windows 8 or 8.1 machine which key or key combinations should a technician press to bring up the advanced boot option
shift t F 8
which item in the control panel is used to start the process of changing which programs opens a particular file type
default programs
which is the specific problem with the pcie network adapters
it was disabled
which control panel app can a technician run in windows 8 to test compatibility for a program built to run in windows
program compatibility trouble shooting
a system is rebooted after not being shutdown properly which will most likely happen
an error message will appear indicating the system was not shut down properly
if a computer continually boots into safe mode which window utility may have the computer been set to always boot into safe mode
Msconfig
which item occurs when a dark grey screen appears on a mac indicating a user must Reboot the system
kernal panic
which two areas of the task manager will show a user why a system is running slow
CPU Memory
a technician needs to check the validity of system files using SFC which option in the recovery console should the technician select in order to do this
command prompt
which type of media is needed to create a system repair disk in windows 7
dvd
which three actions can occur after a log in event viewer reaches its full capacity
older events on the log are overwritten events are not written in the log anymore the log is archived and a new one starts in its place
which are security tools used to repair computer devices
anti virus software anti malware software
which service is used an ios devices to back up data to a desk top
i backup
in the windows disk defragmentor which button is used to see if a disk has a high fragmentation percentage
defragment disk
which items are found in the windows logs area of event viewer
system security applications
in windows 8 which media type is used to create a recovery drive
usb flash drive
users can perform which three actions on an application or program in the control panel
repair it uninstall it change its settings
which are possible symptoms of malware in a computer device
pop ups security alert pc/oslock up browser redirection
if their is an issue with a web sight —————then the user should play it safe and not visit the site
security certificate
often malware will effect which setting in relation to internet connectivity
proxy server
a user is trying to show a presentation but their is no display all are the connection are where they should be between the users laptop and the external projector which action should the user take next
check the display configuration settings
a user has sound coming from the video game they are playing on a laptop but the music they have running from a seperate application is not coming through the user should perform what action
check the speakers connection
a technician needs to reset a mobile device to its factory settings which kind of reset should the technician perform
Hard
applications can be forced stopped from which area of a mobile device
settings
a user is experiencing issues with an application on an IOS device which is the easiest way the user could install the app
tap and hold it then tap the x
e-mail providers will often warn users if their is unauthorized activity on a (an)—————-
account
which mobile security tool is used to test WiFi signals
WiFi analyzer
which are mobile devices back up services
one drive google sync
events are often filtered by —————– —–
event id
a technician is trying to get malware removed from a windows 7 machine the computer has just been removed from the network which action should the technician do next
disable system restore
which can be the cause of an intermittent wireless connection
micro wave
mobile devices often have issues with which type of connectors
wireless blue tooth
a windows 7 machine has consistently failed to boot up properly a technician has checked for hardware problems and found none which key or key combination should the technician press upon seeing the splash screen the next time the system boots up in order in order to see the advance boot option screen
F 8
on which tab of service properties dialog box will a user find components which effects the services ability to function
dependencies
which command is used to register a missing .dill file?
regsvr 32
a user plugs a scanner into a u s b plug but windows fails to read the scanners where can a technician look to trouble shoot the problem
device manager
on an apple device which indicates a system crash
S.P.O.D
what is the usual cause for a missing grub or missing LILO error when booting a linux system
windows was installed after linux was installed
a user calls the help desk and explains that an error message appears saying the operating system cannot be found no external drive are plugged into the system which item should the technician check first
the master boot record to see if it needs fixing
which Tab in MSCONFIG appears in windows7 but not in windows 8
start up
a user calls the help desk and explains that an invalid system disk error appears when a usb extenal drive is plugged in as the machine is booting up where can the technician set the boot order for a system drive so the error disappears
BIOS
user can change registry settings in which areas
registry editor
which action will prevent spam from coming into an email account
Blocking senders
which gesture is often used to close running applications on a mobile device
swipe
which are possible configurations and settings a user can set and manage on a mobile device
notification battery save mode calling over wifi
in the event a pc will not boot up at all the technician should first check for any —————- issues
hardware
windows uses a ——— and apple uses a ————- as computer crash screens
BSOD SPOD
a computer consistently booting into safe mode is a sign a ————– or a software change has been made
hardware
GNU GRUB and LILO LINUX header are the ————-
linux boot loaders
is the windows tool used to show the current computers system output
Task Manager
———- ——— commands are implemented in the command prompt
system recovery
the ———— command is used to check the connection between a computer and a web sight
ping
a boot log is enabled in the advanced boot options menu inside of —————
msconfig
pop ups are designed to deliver malware into the system
true
ransom ware is also known as a rouge anti virus
true
two signs of a hijacked email account are evidence of email sent to everyone in the address book and receiving bounce messages
true
the task manager will show CPU disk and network activity on a computer
true
the hidden file and folder features is found in the folder option menu
true
anti virus and anti malware software definitions should be updated on a regular basis
true
the preinstallation environment can be used to fix system file issues
true
a system restore is used to set a system back to before issues began to arise
true
the filter current log is found inside of the event viewer
true
storage availability and background processes affect mobile device speeds
true
a factory reset may fix a mobile device system lockout
true
mobile devices can have wireless and blue tooth connectivity issues
true
a hard reset or reset to factory default changes a mobile device back to its factory settings
true
a battery save mode can be used to help extend a mobile devices battery life
true
in order to prevent unwanted bluetooth wifi pairing do not set the device to discover unintended devices automatically
true
a wifi analyzer app is used to check a wireless network integrity
true
a cell tower analyzer is used to locate cell towers in an area
true
a mobile device is often dropped when the user is in a bad geographical location
true
