Set One Flashcards
E-learning
Delivery of formal and informal training and educational materials, processes, and programs via the use of electronic media.
Replacement planning
”Snapshot” assessment of the availability of qualified backup for key positions.
For more information, refer to Module .
Fast-track programs
Career development programs that involve identifying a pool of potential leaders and rapidly increasing their leadership skill development.
Halo effect
Occurs when an employee is extremely competent in one area and is therefore rated high in all categories.
For more information, refer to Module .
Six Sigma
Disciplined, data-driven approach and methodology for eliminating defects.
Outplacement programs
Programs developed to assist displaced employees in finding jobs and adjusting to change.
For more information, refer to Module .
Knowledge
Level of learning characterized by ability to recall specific facts.
Synchronous learning
Type of e-learning in which participants interact together in real time.
For more information, refer to Module .
Kinesthetic learners
People who learn best through a hands-on approach; also called tactile learners
Performance standards
Expectations of management translated into behaviors and results that employees can deliver
Transfer of training
Effective and continuing on-the-job application of the knowledge and skills gained during a learning experience.
Leniency errors
Errors that are the result of appraisers who don’t want to give low scores.
On-the-job training (OJT)
Training provided to employees at the work site utilizing demonstration and performance of job tasks.
For more information, refer to Module .
Plateaued career
Career state of employees who are no longer considered promotable.
For more information, refer to Module .
Evaluation
Level of learning characterized by ability to make judgments
High-context culture
Society or group where people have close connections over a long period of time and where many aspects of behavior are not made explicit, because most members know what to do and think from years of interaction
Goal
Clear statement, usually in one sentence, of the purpose and intent of a human resource development program
Theory of constraints (TOC)
Systems management philosophy that states that every organization is hindered by constraints that come from its internal policies.
Control chart
Chart that illustrates variations from normal in a situation over time.
Management
Directing day-to-day organizational operations.
Cause-and-effect diagram
Diagram that maps out a list of factors that are thought to affect a problem or a desired outcome.
Andragogy
Study of how adults learn
Learning styles
Ways individuals learn and process ideas.
Training
Process of providing knowledge, skills, and abilities (KSAs) specific to a task or job.