Set 3 Flashcards
Cloud Kicks has requested a Statement of Work (SOW) that dearly states who will train users on new features and
how the training will be delivered.
Which two sections of a SOW should the consultant discuss further with Cloud Kicks to meet the requirement?
Choose 2 answers
A. Approach
B. Scope
C. Background
D. Terms and Conditions
A, B
Cloud Kicks (OC) sells Formal and Athletic footwear hoes. CK is using Product Families on Products to associate
each product to its corresponding line. CK currently forecasts an Expected Revenue amount that combines all products
together.
A consultant is assessing how CK can divide its forecasts by footwear line.
Which solution should the consultant recommend to improve CK’s forecasts?
A. Configure a new Forecast Type on Opportunity Product grouped by Product Family.
B. Configure a new Forecast Type on Opportunity grouped by Product Family.
C. Use Flow to populate custom Formal and Athletic currency totals, then forecast by these Fields.
D. Make separate stages and sales processes for each Product Family.
A
A consultant is implementing a new Sales Cloud instance for Cloud Kicks that has a public sharing model for
accounts. Different sales representatives own local accounts that create a multi-level Account hierarchy. Cloud Kicks
needs to see the total number of closed won opportunities and the revenue value for all accounts in the hierarchy when
viewing a parent account .
Which recommendation will meet this viewing requirement?
A. Configure Apex to update a custom field on the parent account with the total value of won opportunities from the
child accounts
B. Create a workflow rule to update the custom field on the parent account displaying the total value of won
opportunities from the child account
C. Create a Roll-up Summary field on the parent account displaying the total value of won opportunity from the child
accounts
D. Configure a link on the account that will open a list view showing the total value of open opportunities for all
accounts in the hierarchy
A
During the requirements gathering workshops at Cloud Kicks, the project team and subject matter experts bring up
new ideas to incorporate4 into the current project.
Which best practice should the consultant use to refocus the meeting and stay on topic?
A. Tell key stakeholders that the team is focused on other ideas,
B. Remind the team of the purpose and scope of this project.
C. Incorporate the new ideas into the solution design.
D. Invite only the subject matter experts to subsequent workshops.
B
Universal Containers is working to expand its residential business in the U.S. Sales reps are being asked to canvas
neighborhoods m their areas, leveraging new door-to-door campaign material to secure new customers. Internal studies
have shown the most valuable residential customers typically have a household income range between $50,000 and
$70,000.
Which solution should the consultant recommend to help sales reps determine the best neighborhoods to canvas?
A. Salesforce Maps using the Demographic Context data source to display income ranges for regions within their
territories
B. API integration with Salesforce Maps to plot existing customers on territory maps
C. A Salesforce Maps component plotting non-customers in residential neighborhoods
D. Salesforce Maps with ESR1 integration to display high density neighborhoods
A
Universal Containers compensates its sales team based on their achievement of the company’s sales revenue goals.
The sates ops team needs to track the sales reps’ performance against these goals.
How should the consultant meet the requirement?
A. Construct Opportunity Reports with custom formulas to show attainment.
B. Build automation to aggregate and report on revenue attainment from the User object.
C. Configure custom objects and use automation to calculate and stone attainment.
D. Configure sales quotas and compare quota attainment on the forecast.
D
Up to this point, two sales have had separate accounts and opportunities. Sales Rep A wants to include Sales Rep B in
a few opportunities on one account.
Which two actions can Sales Rep A allow Sales Rep B to do when Account Teams are enabled and used for this
account? Choose 2 answers
A. Grant Read access on the account’s cases.
B. Edit all opportunities on the account.
C. View the account and keep activities private.
D. View one of the opportunities on the account.
A, D
Cloud Kicks sales representatives are allowed to negotiate up to a 5% discount for the Shoe of the Month dub.
Regional sales managers (RSMs) must approve discounts greater than 5%. Regional vice presidents (RVPs) also must
approve discounts greater than 10%.
Which two steps should a consultant recommend to satisfy these requirements? Choose 2 answers
A. Create two Approval Processes, one with the RSM and one with the RV
B. Use Process Builder to send an approval Task and email to the RSM and RV
C. Use Process Builder to automatically submit approvals over a 5% discount.
D. Create a two-step Approval Process with the RSM and RVP as approvers.
B, D
A couple of users at Cloud Kicks (CK) own more than 10,000 records. The CK admin has noticed that making changes
to the sharing model is taking increasingly more time.
What are two solutions the consultant should implement to resolve the Issue? Choose 2 answers
A. Move the users to the top of the role hierarchy.
B. Move the users to the bottom of the role hierarchy.
C. Mass transfer the records to another role in the role hierarchy.
D. Remove the users from the role hierarchy.
A, D
A consultant has completed the Build and Validate phases of a Sales Cloud implementation at Cloud Kicks.
Which step should the consultant complete next?
A. Upgrade to the latest Salesforce Release.
B. Sign off on the statement of work.
C. Deliver training.
D. Complete a post-mortem
C
Cloud Kicks has recently rolled out Lightning Experience and uses an ERP system as its system of record for
customers. When a new Account has its first dosed/won opportunity, the ERP system should immediately update with
information from the account, contact, and opportunity records related to the Account to record a new customer.
Which option should the consultant recommend to meet the requirement?
A. Identify AppExchange products that can be deployed to update the ERP with opportunity, account, and contact
information from Salesforce.
B. Configure Outbound message to publish the opportunity wins and update the ERP with opportunity, account, and
contact information from Salesforce.
C. Implement Platform Events to publish opportunity wins to the ESB, which will call back for account, contact, and
opportunity information and automatically update the ERP accordingly.
D. Use enterprise ETL tools to extract closed/won opportunities from Salesforce and update the ERP with opportunity,
account, and contact information from Salesforce.
B
Cloud Kicks (CK) has a custom object, Project__c, that has a lookup relationship to the Opportunity object. The CK
project manager has requested a report that includes both Project__c and Opportunity data.
What should the consultant use to include data from both the Project__c and Opportunity objects in one report?
A. Matrix reports
B. Junction reports
C. Cross-object filters
D. Custom report types
D
Universal Containers is creating a new program to allow customers to pay for large orders over the course of 1 to 3
years in monthly installments beginning in the month the products are sold. The admin needs to configure Sales Good
to accommodate the new pricing term and to help the finance department forecast easily.
What should the consultant recommend to meet the requirement?
A. Use Revenue Schedules to capture installment payment plan details for each Product.
B. Add a custom field to the Quotes object to capture the number of installments,
C. Set the default quantities to 12, 24, and 36 in a new Price Book for installment sales.
D. Create a Process Builder to create an Order for each installment payment.
B
Cloud Kicks is concerned that the sales team is taking longer to dose opportunities in comparison to the same time last
year. The VP of sales wants to determine the number of closed deals on a monthly basis and compare the month-overmonth results.
Which two actions should the consultant take to meet the requirement? Choose 2 answers
A. Create a report based on the Opportunity reporting snapshot.
B. Create a dashboard component and schedule the dashboard to refresh monthly.
C. Schedule a reporting snapshot of the Opportunity History object to run monthly.
D. Schedule a reporting snapshot of the Opportunity object to run monthly.
A, D
The Discovery phase with Cloud Kicks (CK) has just ended. CK wants a visual way to see how the new processes will
work. CK’s process is complex and requires multiple slides.
What should the consultant design to give CK this high-level view?
A. SIPOC Map
B. Value Stream Map
C. Capability Model
D. Universal Process Notation
C
Cloud Kicks uses .pdf documents in Sales Cloud to help the sales team learn about new products .
Which feature should a consultant recommend to store these documents?
A. Files sync
B. Salesforce Files
C. Document lists
D. Salesforce Knowledge
B
The marketing team is using a separate platform for managing prospects and wants to hand off qualified prospects to
the sales team.
How should the consultant meet this requirement?
A. Create Salesforce users for the marketing team so they can enter leads directly Into Salesforre.
B. Recommend an integration with the marketing platform that creates leads in Salesforce,
C. Recommend an integration with the marketing platform to Salesforce that generates tasks with lead information.
D. Create a report of Salesforce leads and compare it with marketing data on a regular basis.
A
Cloud Kicks requires its sales reps to 90 through an internal certification process on myTrallhead before they add
specific groups of Products to Opportunities.
Which two solutions should be used to validate that sales reps have completed the myTrailhead badge? Choose 2
answers
A. Use a validation rule on Opportunity Products to prevent a sales rep from adding Products marked as requiring the
myTrailhead badge if the rep has yet to complete the badge.
B. Use a Process Builder process on Products marked as requiring the myTrallhead badge to automatically share the
Products with sales reps who have completed the badge.
C. Use a validation rule on Products marked as requiring the myTrailhead badge to prevent those Products from being
added to an Opportunity.
D. Use a separate once book for the Products requiring the myTrailhead badge and only share the once book with sales
reps who have completed the badge
A, B
Universal Containers is growing its international business. Domestic account executives believe that the standard price
book has become difficult to use because there are too many records reflecting different currencies and countryspecific product variations.
What should the consultant recommend to improve usability for account executives?
A. Create product families to enable users to filter by continent and country.
B. Use custom price books for domestic and international customers.
C. Use separate product catalogs for domestic and international customers.
D. Update the product naming conventions to include the currency in the product name
B
Cloud Kicks has a complicated sales process and is currently using 12 stages for Opportunities. Sales representatives
often have difficulties deciding when to move Opportunities through the various stages .
Which solution should the Consultant recommend?
A. Use Process Builder to send emails to sales representatives when Opportunities reach key stages, providing detailed
information on what they need to do move the Opportunities to the next stage(s).
B. Use Path to provide guidance for key Opportunity stages
C. Advise sales representatives to post on Chatter so the sales team can collaborate to move Opportunities along the
pipeline quickly
D. Configure a dashboard that shows Opportunities that have not moved stage for 30 days, and provide training to
those Opportunities owners.
B
In the Discovery phase of a Sales Cloud implementation, what are three effective ways a consultant can determine the
design of the system? Choose 3 answers
A. Schedule training.
B. Establish performance benchmarks.
C. Observer end users.
D. Administrator a survey.
E. Host a focus group.
B, D, E
During a Discovery session at Cloud Kicks, a topic is highlighted that
How should the consultant proceed?
A. Conduct another Discovery session.
B. Define and submit a change order for the new items.
C. Revise the timeline for the new items.
D. Continue work because it is covered by the warranty
B
Cloud Kicks (CK) uses a sales model where pre defined groups of reps work collaboratively on Accounts. Each group
is also responsible for specific Accounts. CK has organization wide default access set to Public Read/1 for Accounts.
CK discovered this caused issues with data quality where reps edited Accounts outside their scope responsibility. CK
wants to allow reps to view any Account, but restrict editing to only reps who are responsible for those specific
Accounts.
Which two steps should a consultant recommend to allow reps to continue to collaborate while eliminating incorrect
edits? Choose 2 answers
A. Change Account organization-wide defaults to Private.
B. Enable Account Teams to allow owners to grant Read/Write access.
C. Create an Account sharing rule to grant Read/Write access to all Accounts.
D. Change Account organization-wide defaults to Public/Read-Only.
B, D
Cloud Kicks wants to implement a methodology to determine which current Leads have the most in common with
Leads that have successfully been converted in the past .
How can Cloud Kicks support this requirement?
A. Use Einstein Lead Scoring
B. Create a lead Rollup Summary Field.
C. Use Lead Conversation Reporting.
D. Create a Joined report.
A
Cloud Kicks is running a campaign for the Shoe of the Month club. Sales management wants to use Campaign
Influence features with Opportunities to attribute a percentage of success to influential campaigns.
Which feature will allow for revenue share with standard and custom attribution models?
A. Create a reporting snapshot for Campaigns.
B. Use sharing rules to give access to Campaign members.
C. Create a formula field to track Campaign Influence.
D. Use Customizable Campaign Influence for reporting.
D
Universal Containers has hired a new employee for the Global Sales Leadership team. The employee is intere in
fostering friendly competition between account executives, with emphasis on reinforcing activities that dm sales.
Historically, for every four prospect meetings held, one sale was generated.
Which action would help support the sales teams?
A. Create subscription reports to send daily prospect meetings planned to the Assigned user for those events.
B. Show a leaderboard on the regional sales dashboards highlighting the account executives who have created the most
opportunities.
C. Show a leaderboard on the regional sales dashboards highlighting account executives who have held the most
prospect meetings.
D. Create a dashboard that displays the most sales dosed by region using charts to show sale: green and lost
opportunities in red.
B
Multiple sales reps work together to close opportunities at Good Kicks. Management needs to know how much each
sales nap receives on opportunities they dose to maintain accurate quota reports.
Which solution should a consultant recommend to meet the requirement?
A. Set the organization-wide sharing default for the Opportunity object to Private.
B. Create custom fields on the Opportunity object for sales reps to enter a credit percentage.
C. Enable Opportunity Spats and add the Opportunity Splits related list to Opportunity page layouts.
D. Enable Opportunity Team Selling and create a report grouped by Opportunity team member.
C
The Sales Director at Cloud Kicks noticed that while Lead conversion rates were high, Opportunities were not moving
through the sales cycle. many of the contacts that were converted had no phone, email, or background information
captured .
Which three solutions can be used to improve the quality of Leads being converted? Choose 3 answers
A. Schedule a report that notifies Lead owners daily of Leads with incomplete information.
B. Create a validation rule to check that necessary information is complete upon Lead conversion
C. Implement a trigger that warns the user of incomplete information during Lead conversion.
D. Review Lead conversion mapping to ensure necessary fields are mapped correctly.
E. Update web-to-lead forms to require input fields be completed prior to submission.
F. Mandate that all Lead data must be reviewed prior to being created in Saesforce.
C, D, E
The VP of sales at Good Kicks wants to know the percentage of opportunities in a certain stage that were eventually
closed won.
Which two steps should a consultant take to create a solution? Choose 2 answers
A. Enable Feed Tracking.
B. Create a roll-up summary formula.
C. Update a custom field using automation.
D. Create a report and dashboard.
B, D
Cloud Kicks has configured Account Teams and is ready to go live in Production.
How should the consultant migrate Account Team configuration to Production?
A. Push with Workbench.
B. import with Data Loader.
C. Create manually.
D. Deploy with Change Sets
B
Universal Containers (UC) has established Sales Ops teams. As part of the sales process, Tasks are used to track all
customer interactions. UC wants any available Sales Ops team member to handle these Tasks as soon as possible.
Which Salesforce functionality should the consultant recommend to meet the requirement?
A. Create Opportunity Teams to manage Tasks.
B. Leave the Task’s Assigned To held bank
C. Use workflows to create a Task for each team member.
D. Assign Tasks to a queue to share work efficiently.
D
Cloud Kicks (CK) wants to migrate data from its existing enterprise resource planning (ERP) system to CK wants to
organize its data using the unique ID that is a number type in the ERP.
What should the consultant recommend to meet the requirement?
A. Map the ERP unique ID to a custom external ID unique number field.
B. Create a text field and insert the ERP unique I
D. Use the ERP unique ID as the Salesforce I
F. Create an external ID unique number field in the ERP labeled ERP unique I
A
At Cloud Kicks (CK), each sales rep is assigned a sales ops specialist and a sales engineer. CK wants to ensure that
the assigned sales ops specialist and sales engineer have access to the correct Accounts. The organization wide
defaults (OWO) for Contact are set to ‘Controlled by Parent’,
Which solution should the consultant recommend to meet this requirement?
A. Use Apex Managed Sharing to automatically share any new Contacts.
B. Set up Account Teams with defaults for each sales rep.
C. Change the Contact OWD to Private and create sharing rules to grant visibility.
D. Add the Sharing button to the page layout so sales reps can share Contacts as needed.
C
The Cloud Kicks (CK) sales team works with two different types of leads: distributors and retailers. CK’s management
wants the sales team to follow two different lead qualification processes before converting the Lead into an
opportunity.
Which three actions should a consultant recommend to meet this requirement? Choose 3 answers
A. Create retailer and distributor lead processes.
B. Create a new profile and only assign one lead record type to it.
C. Add leads to different campaigns based on lead type.
D. Create Status picklist values specific to each lead type.
E. Create distributor and retailer lead record types.
A, D, E
Sales managers at Cloud Kicks need to visualize all open opportunities based on the location of the related Account.
Which solution should a consultant recommend?
A. Using Tableau CRM, import a data lens with the State and City for all opportunities.
B. Enable Location Services and add the Account Address field to the Opportunity page layout.
C. Create a dashboard that uses a report grouping opportunities by Account.
D. Using Salesforce Maps, configure a Data Layer showing open opportunities.
b
Universal Containers (UC) has acquired another company that uses Salesforce and is migrating its legacy email alerts,
and approval processes.
Which two steps should the consultant perform to maintain data integrity? Choose 2 answers
A. Enable the Create Audit Fields permission to insert historically accurate records.
B. Use the Salesforce Approval Process clone feature to migrate approval processes.
C. Merge the legacy Salesforce org into UC’s Salesforce org and migrate the approval processes.
D. Insert users, and then migrate email alerts and approval processes into UCs Salesforce org.
A, C
Sales managers at Cloud Kicks have noticed that information in some opportunity reports is incomplete. A consultant
has performed an analysis and determined that opportunity stages often lack key information that sales managers at
each stage because sales reps have yet to enter the data.
What should the consultant recommend so opportunity stage reports always contain the data managers expect?
A. Configure Path by checking the key field required checkbox.
B. Create an Auto launched flow to determine if required fields are missing.
C. Customize path and create validate rules dependent on stages.
D. Mark the fields as required on the page layout.
C
Cloud Kicks manages contacts for lead generation in a marketing application. Following a new Salesforce
implementation, inbound leads will be reviewed in the marketing application and then migrated to Salesforce.
Which contacts should the consultant migrate from the marketing application to leads in Salesforce?
A. New contacts
B. Active contacts
C. Qualified contacts
D. All contacts
B
An executive at Cloud Kicks (CK) has asked its admin to create a diagram to show the high level processes the
business. CK plans to use the diagram to show the context of a new process within the overall business whole.
What should the admin create to meet this requirement?
A. Capability Model
B. Strengths, Weaknesses, Opportunities, Threats (SWOT) Diagram
C. Suppliers, Imports, Processes, Outputs, Customers (SIPOC) Diagram
D. Value Stream Map
A
A sales rep owns an opportunity and can view the associated account, but is unable to view contacts on that account.
What should the consultant recommend to allow account owners to selectively share an account’s contacts with
opportunity owners?
A. Add opportunity owners to the Opportunity Team and configure contact sharing.
B. Transfer account ownership from themselves to the opportunity owner.
C. Transfer contact ownership from themselves to the opportunity owner.
D. Add opportunity owners to the Account Team and configure contact sharing.
D
At Universal Containers, in addition to the sales team, support reps are sometimes eligible for commissions. When
support reps are involved in a deal, they should receive a credit of 15% of the revenue.
What should the consultant consider when designing a revenue sharing solution?
A. Revenue splits are required in order to use overlay splits.
B. Overlay splits Allocated on art Opportunity can total any percentage.
C. Overlay splits can be assigned to any user with the appropriate profile.
D. Revenue splits allocated on an Opportunity can total any percentage.
B
Sales reps at Cloud Kicks are spending too much time coordinating meetings with prospective clients.
Which solution should a consultant recommend to schedule meetings more efficiently?
A. Share the sales reps’ Salesforce calendar wrth clients.
B. Utilize the Insert Availability feature in Salesforce Inbox.
C. Ask clients to share their Outlook calendars.
D. Create a site that clients can access to schedule meetings.
D
A consultant has successfully deployed Sales Cloud at Cloud Kicks.
What is the final step in completing an engagement?
A. Measure adoption
B. Perform testing
C. Deploy solution
D. Hand over documentation
D
The sates manager at Cloud Kicks has proposed that the consultant one large Discovery meeting with 250 employees
who use Salesforce currently to gain information to improve adoption.
What are the three efficient approaches the consultant could recommend to the sales manager? Choose 3 answers
A. Arrange multiple sessions with small groups of employees.
B. Send a survey to all employees asking for a list of desired changes.
C. Ask management to select which employees should participate In sessions.
D. Ask all employees to email their ideas and feedback to the consultant.
E. Meet with a large group of employees to listen to their feedback.
A, C, D
Which capability enables the use of custom fields, contextual validation rules, and varied layouts?
A. Parent Campaigns
B. Custom Picklist
C. Campaign Hierarchies
D. Record Types
D
The Cloud Kicks admin is planning to deploy new functionality as part of its quarterly update process. The consultant
has recommended completing the update outside of business hours to avoid impacting users.
Where should the consultant direct the admin to check for scheduled system maintenance?
A. Company Profile
B. Trailblazer Community
C. Trailhead
D. Salesforce Trust
D
Cloud Kicks plans to integrate its email system with Salesforce, and wants to show the last 2 months of email activity
to its 75 sales reps.
What should a consultant recommend to meet this requirement?
A. Sales Cloud Einstein
B. Einstein Activity Capture Standard
C. Email to Salesforce
D. Sales Cloud Console
B
The Cloud Kicks mobile sales team is using a combination of iOS and Android devices. The sales manager has
requested that sales representative must record client meeting activity within Salesforce immediately after a meeting .
Which two actions should a Consultant recommend to meet this requirement? Choose 2 answers
A. Log an activity using a Quick Action.
B. Log a meeting activity using the email to Salesforce feature.
C. Have the sales reps install the Salesforce Mobile app on their devices.
D. Have the sales reps install the Outlook for Lightning app on their device.
E. Log a meeting with mobile smart actions automatic sync.
F. Have the sales reps install Salesforce on their mobile devices.
C, E
Cloud Kicks (CK) operates in multiple countries and wants to track historical exchange rates. The consultant at CX
has implemented dated exchange rates by using Advanced Currency Management.
How is the converted currency amount calculation on Opportunities determined?
A. The close date regardless of the opportunity stage
B. The close date only when the stage is closed
C. The current exchange rate regardless of the close date
D. The exchange rate at the time the opportunity is closed
A
A consultant it working with Cloud Kicks (CK) on its initial Sales Could implementation. CK wants its sales reps to
be able to use Sales Cloud to track accounts, contacts, and opportunities before its global conference in 4 months.
What should the consultant recommend to meet the requirement?
A. Set obtainable metrics, goals, and milestones for the deadline.
B. Deploy the Salesforce mobile app to the team prior to the event.
C. Reschedule the event to ensure functionality is complete.
D. Implement additional features to make the team more productive
A
Cloud Kicks wants to release product enhancements effectively to drive user adoption mtd have the impact on the
organization and users’ day-to-day functions.
What are three steps for successful change and seasonal release management? Choose 3 answers
A. Prioritize executive requests.
B. Train end users after deployment.
C. Communicate updates to end user.
D. Create an org development model.
E. Collect input from stakeholders.
A, D, E
Universal Containers is analyzing data to identify gaps, and wants to know which Accounts with …opportunities are
missing Contacts.
Which feature should a consultant recommend to build this report?
A. Custom report type
B. Joined report
C. Cross filter
D. Custom filter
C
Universal Containers recently implemented Sales Cloud. Stakeholders want insights into how logging interactions with
customers impacts the number of won sales deafs.
Which report should the consultant create to meet the requirement?
A. Closed Won Opportunities by Account
B. Closed Won Opportunities with Activities
C. Closed Won Opportunities by the sales team
D. Closed Won Opportunities with Recommendations
C
Sales reps want to review pricing on historical contracts when working on new opportunities at Cloud Kicks. Contracts
are created from the Account page. Sales reps need to view all contracts for the Account on the Opportunity record.
What should a consultant Implement to meet the requirement?
A. Build a custom Opportunity lookup field to Contracts with an Account dependency filter and make it editable.
B. Add the Contracts related list to each of the Opportunity page layouts used In the sales record types.
C. use the Related List – Single component to display the Account’s Contracts on the Opportunity Lightning page.
D. Create an object-specific action to create a Contract record from the Opportunity page layouts used by sales.
A
The Universal Containers management team wants to help sales reps determine the nght time to contact prospects.
What should the consultant recommend to meet the requirement?
A. Implement Sales Dialer and begin cold calling leads to request availability.
B. Create a formula field to determine the prospects time zone.
C. Configure Einstein Lead Scoring to determine the best time to make contact.
D. Enable Email Tracking with reporting and activity timeline.
D
Cloud Kicks sales reps want to see all of their current opportunities, and the full details, with a minimal amount of
navigation or dicks to cycle through them.
Which functionality should the consultant recommend?
A. Construct a new Sales Console app including opportunities.
B. Create a ‘My Opportunities’ report and open each opportunity in a new browser tab.
C. Create a ‘My Team Opportunities’ report and open each opportunity in a new browser tab.
D. From the ‘My Opportunities’ list view, select the Split View option.
D
Cloud Kicks has enabled Orders to track and manage customer requests for products. The sates team has requested a
process to return or reduce the quantity of activated Orders.
Which two Salesforce features should a consultant recommend to meet this requirement ? Choose 2 answers
A. Enable Orders without Price Books.
B. Enable Zero Quantity Orders.
C. Enable Negative Quantity for Order Products.
D. Enable Reduction Orders.
B, D
Cloud Kicks has enabled the Einstein Lead Scoring feature and rolled out Sales Cloud Einstein to ptkst users. The pilot
users are unable to view the Lead Score field on me Lead record page.
Which two steps should the consultant take to fix this issue? Choose 2 answers
A. Add the Lead Score field to the Lead List View.
B. Add the Lead Score field to the Lead Page layout.
C. Assign the Einstein Lead Scoring permission set.
D. Assign the Sales Cloud Einstein permission set.
B, D
Universal Containers is migrating data from a legacy system into Salesforce.
Which two considerations should a consultant take into account when importing Campaign Members? Choose 2
answers
A. Leads, Contacts, and Business Accounts can be Campaign Members.
B. The Marketing User feature license must be assigned.
C. The Campaign ID is required in the import file.
D. The Status of the Campaign Member is optional.
A, D
Organization-wide default settings for Account is set to Private at Cloud Kicks- Users are unable to see each others
accounts.
When a Salesforce admin assigns User A as the owner of an opportunity related to User B’s account, which additional
access will User A gain?
A. User A will have Read-Write access to the opportunity’s Account and its related contact records.
B. User A will have Read-Only access to the opportunity’s Account record.
C. User A will have Read-Only access to the opportunity’s Account and its related contact records.
D. User A will have Read-Write access only to the opportunity’s Account record.
D
The Cloud Kicks team has made a correction in a sandbox environment that needs to be deployed to production as
soon as possible. The sandbox and production environments are on two different versions of Salesforce. The fix
requires functionality in the sandbox version.
Which action should the consultant recommend?
A. Deploy from version control before the Salesforce Platform upgrade window.
B. Deploy changes from the sandbox to production thts weekend.
C. Deploy the changes from the sandbox to production once both environments are on the same version.
D. Deploy the changes from me sandbox to production concurrently with the Salesforce Platform upgrade.
A
Cloud Kicks is expanding its operations to Europe. The company wants to enable able Advanced Currency
Management to support both EUR and USD currencies, and show the total values of open opportunities on account
records.
How should the consultant implement a solution to meet the requirement?
A. Use a custom summary formula field on the Opportunity.
B. Install a third-party app from the AppExchange.
C. Use a Roll-up Summary field from the Opportunity to the Account.
D. Create a cross-object formula field on the Account.
A
Cloud Kicks wants to implement team selling to share differing levels of access to Accounts and associate records,
such as opportunities, contracts, and case, based on team member responsibilities.
Which capability should the consultant recommend?
A. Opportunity Teams
B. Role hierarchy
C. Account Teams
D. Sharing rules
C
Cloud Kicks has hired a consultant to help with its initial Salesforce implementation.
Which three steps should the consultant take to help Cloud Kicks get Salesforce up and running? Choose 3 answers
A. Define company vision.
B. Finalize integrations.
C. Prioritize goats.
D. Define KPIs.
E. Analyze competitors
A, C, D