Set 1-15 Flashcards
Introduced first consumer-oriented dvd to professional salon industry to speak to consumers
Sebastian International
Who used Minerals/Insects/Berries to create makeup. Henna stained hair, rich lips, warm red tones.
Egyptians
Moral Principles by which we live and work
Ethics
Ability to deliver truthful, even sometimes critical or difficult messages in a kind way
Diplomacy
What are some good ways to help prevent repetitive motion injury?
By being aware of your posture and movements, use ergonomically designed implements.
How should your back and shoulders be positioned while performing a service?
Shoulders leveled and relaxed, sit with a straight back.
If a client is dissatisfied with a service from you, you must…
Find out what they don’t like, and why they are not happy. You must never argue with a guest.
Act of sharing information between two people so that the information is successfully understood
Effective communication
Disinfectant that kills that bacteria that causes tuberculosis
Tuberculocidal disinfectant
How do you properly clean all types of foot spas?
Drain water, scrub with brush and liquid soap, rinse, fill with clean water, put disinfectant in and leave for 10 minutes, rinse with warm water, and wipe dry with paper towel.
Disinfectants that are very effective when used properly in the salon.
Quat Solution
Virus that causes acquired immune deficiency syndrome (AIDS)
HIV
Occupational safety and health administration; regulates and enforces safety and heath standards in the work place.
OSHA
Uses product to destroy harmful organisms except bacterial spores.
Disinfect
Chemical process for eliminating disease causing germs on cleaned surface.
Sanitize
