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digital business > Session 1+2 > Flashcards

Session 1+2 Flashcards

1
Q

Level 1 to 5 of degree of business transformation versus range of potential benefits

A

Localized exploitation, Internal integration, Business process redesign, Business network redesign, business scope redefinition

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2
Q

5 levels of the Gartner Hype Cycle

A

Technology trigger, peak of inflated expectations, trough of disillusionment, slope of enlignment en plateau of productivity

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3
Q

Open platforms API

A

Requirements, Acquisition, Owernship, Replacement

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4
Q

Porter 5 forces

A

Power of buyers, power of suppliers, threat of substitutes, potential new entrants (rivalry amongst existing competitors.

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5
Q

one sided market

A

Most value derived from a single class of participants

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6
Q

two sided market

A

two distinct classes of participants needed to deliver value

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7
Q

cross side effects

A

if one side grows, the other class will also benefit

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8
Q

same side effects

A

benefit from growth in your own class

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9
Q

Big Data

A

Volume, Verocity, Velocity, Variety

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10
Q

true sustainable advantage comes from assets and business models that are

A

simultaneously valuable, rare, difficult to immitate, no substitues

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11
Q

McFarlan Strategic Grid

A

Factory, Strategic, Support, Turnaround

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12
Q

Business Strategy, Organization infrastructure, and IT infrastructure (henderson)

A

Strategy Execution.

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13
Q

Business Strategy, IT Strategy, IT Infrastructure (henderson)

A

Technology transformation.

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14
Q

IT Strategy, Business Strategy, Organization infrastructure and processes (henderson)

A

Competitive potential

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15
Q

IT Strategy, IT Infrastructure, organization infrastructure (henderson)

A

Service level

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16
Q

Luftman 6 dimensions

A

CV, GPSS –> Communication, Value, Governance, Partnership, Scope and Architecture, Skilss

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17
Q

5 different levels where the 6 dimensions of Luftman are ranked on

A 
Level 1: initial/adhoc processes
Level 2: Commited processes
Level 3: established, focused processes
Level 4: Improved, managed processes
Level 5: optimized processes (best quality/utopia)
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18
Q

If the business wants to achieve Growth

A

Decentralized, IT per business unit

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19
Q

If the business wants to achieve Profit

A

Federated, some shared and some decentralized IT activities

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20
Q

If the business unit wants to achieve Asset return

A

Centralized IT, a single centralized IT center

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21
Q

OSI 7 layers

A

Application, Presentation, Session control, Transport control, Network control, Data link control, Physical link control

22
Q

TCP

A

Transmission Control Protocol. Sets up the connection, guarantees a reliable link, takes care of error recovery, negiotates packet size to be send, labels the packets and hands packets to IP. Rules for the road

23
Q

IP

A

Internet Protocol, routing and assembling/disassembling packets.

24
Q

TCP IP system

A

Application, TCP, Internet, Network interface, Physical

25
Q

three tier architecture

A

Presentation layer (user interaction), Application layer (business logic, Data layer (storage of data)

26
Q

Business process life cycle, Geoffrey Moore

A

Inventions to innovation to standardization to commodization

27
Q

System Development Lifecycle

A

PADBTRM - Planning and scoping, analysis, design, build, test, roll-out, maintenance

28
Q

3 approaches to system development

A

waterfall approach, iterative approach, joint application

29
Q

CMMI Model. Capability Maturity Model integration. How IT departments are managed.

A
  1. initial level
  2. managed level
  3. defined level
  4. quantitatively managed level
  5. optimizing level
30
Q

the agile manifesto

A
  1. individuals and interaction over processes and tools
  2. working software over comprehensive documentation
  3. customer collaboration over contract negotiation
  4. responding to change over following a plan
31
Q

IT Governance

A

is a set of enabling mechanisms to make and prioritize, fund and sponsor, monitor and enforce, appropriate IT investment decisions

32
Q

IT governance drivers

A
  1. IT Pervasiveness
  2. Cost control
  3. Strategic IT sourcing
  4. Compliance
  5. ROI Pressure
33
Q

5 explanations for the potential mismatch between perceived value and real it project management are?

A
  1. mismatch between reality and perception
  2. quality of expectation management
  3. quality of client, contractor relationship
  4. senior sponsor commitment
  5. project fatigue
34
Q

SMAC

A

social mobile analystics cloud

35
Q

6 remedies by kotter for change

A
  1. communication and education
  2. participation and involvement
  3. facilitation and support
  4. negotiation and agreement
  5. manipulation and cooptation
  6. explicit and implicit coercion
36
Q

Measure the strength of the change projects through

A

Outcomes and turbulence

37
Q

Outcomes in change model

A

Business performance and benefits realization

38
Q

lTurbulence in change model

A

risks and roadblocks, changes taking place

39
Q

Drivers of change

A

Vision, leadership, resources, discipline, energy

40
Q

Maturity model for big data is DELTA

A

Data, enterprise, leadership, targets, analysts

41
Q

TPS

A

Transaction processing system

42
Q

ETL

A

Extrating, transforming and loading (big data)

43
Q

resistance is not always bad because it creates 3 things

A
  1. engagement value
  2. stronger connection
  3. counter offer
44
Q

8 stages from kotter

A
  1. incorporate change into the culture
  2. never let up
  3. generate short term wins
  4. empwoer broad based actions
  5. communicate the vision for buy in
  6. develop a change vision
  7. create the guilding coalition
  8. establish a sense of urgency
45
Q

data warehouse tools

A

reporting, mining, analysing, forecasting

46
Q

What process first according to Keen?

A

Identity, Priority, Background Process, Mandatory, Antiquated

47
Q

BIG five OCEAN

A

Openness, Conscientiousness, Extraversion, Agreeableness, Neuroticism.

48
Q

attributes that make blockchain a trusted system

A

Consensus, Provenance/Origin, Immutability, Finality.

49
Q

IT governance is a set of enabling mechanisms to

A

request, prioritize, sponsor, fund, monitor and enforce IT investment decisions.

50
Q

4 key capabilities for creating effective journeys

A

automation, proactive personalization, contextual interaction, journey innovation.

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