Session 1 Flashcards
Can a hospital be an organization
Yes
How many of these words cannot be perceived as an organization?
Army, Tennis club, Restaurant, Church
4
Why are metaphors of organizations useful?
They may highlight some characteristics we weren’t aware of
What is NOT a key organizational element?
Technology
To get information about the informal structure in a company, what would be a smart thing to do?
Interview five employees
The following are the key elements of organizational culture
Artifacts, values & norms, basic assumptions½
What is an artifact?
Visible expression of culture
You are analyzing a company and discover an ongoing conflict. In what section of your notes will you write about the conflict?
Interaction & relations
In a restaurant, how many of these words can be viewed as expressions of technology?
Cooking oven, knifes, servers, uniforms, food recipes, serving techniques, conflicts
5
If we want to navigate and make sense of the environment of organizations, what elements do we need to analyze?
Stakeholders
The general environment
The international environment
What is the accurate description of ‘stakeholders’ of an organization?
People and groups that have an interest in the organization
What is the best way to analyze the general environment?
Identify key stakeholders
15
You are planning to start up a new clothing store. To find the best location, you are interested in knowledge about where people live and their actual life style. What sector would be most helpful for you to study?
Socio-cultural sector
16
What is the international environment?
all the general environments
One complex environment with many interrelated general environments
Leaders and managers typically utilize the…
Modernist perspective
To study conflict between leaders and employees in organizations, people typically use the…
Symbolic-interpretive perspective
To understand how people make sense of their reality in organizations, one popular perspective is the…
Critical perspective
“There is no Truth”, is a statement that belongs to the…
Postmodern perspective
The following sentences are statements from different leaders. How many of these leaders are telling the truth about their perspective?
a. It is important to find the most optimal structure and the best practice for our company (modernist)
b. The purpose of these interviews is to understand why employees are not satisfied with our bonus system (symbolic-interpretive)
c. Some of our leaders misuse their power and needs to be replaced (critical)
d. It is important to allow our employees to ask questions about our culture so we together can identify the best values for our company (postmodern)
3
