Servicio al cliente Flashcards

1
Q

El representante de atención al clientes

A

Customer service representative

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2
Q

Servicio al cliente

A

Customer service

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3
Q

El agente

A

Agent

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4
Q

La base de datos

A

Database

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5
Q

Una llamada

A

A call

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6
Q

Llamar

A

To call

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7
Q

Centro de llamadas

A

Call center

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8
Q

La persona que llama

A

Caller

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9
Q

El area de soporte tecnico

A

Help desk

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10
Q

El número gratuito

A

toll free number

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11
Q

sin costo

A

Free of charge

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12
Q

Buen servicio

A

Good service

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13
Q

Mal servicio

A

Bad service

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14
Q

La queja

A

Complaint

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15
Q

La retroalimentacion/ Comenatrios

A

Feedback

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16
Q

Insatisfecho

A

Dissatisfied

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17
Q

Denado

18
Q

Defectuso

19
Q

Roto

20
Q

Vencido

21
Q

Incompleto

A

Incomplete

22
Q

Delay

23
Q

A tiempo

24
Q

Warranty

A

La garantia

25
Q

Garantizar

A

To guarantee

26
Q

El cliente

27
Q

Código de area

28
Q

Retraso

29
Q

Internacional

A

International

30
Q

Representante

A

Represntative

31
Q

Código postal

32
Q

Fecha

33
Q

Nombre del cliente

A

Client name

34
Q

Número de cuenta

A

Account number

35
Q

Número de la factura

A

Invoice number

36
Q

Correo electronico

A

Email address

37
Q

La cantidad total

A

Grand total

38
Q

Numero de telefono

A

Telephone number

39
Q

Impuesto

40
Q

Descuento

41
Q

Dirección de la oficina

A

Office address