SERVICES Flashcards

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1
Q

When paying a bill I might hear the following….
Do you need a __________?

A

Receipt?

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2
Q

Is there any ____________ for admission?
Is ______________ free / complimentary?
Do we have to pay to _____________?

A

CHARGE / COST
ENTRY
GET IN

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3
Q

A WAREHOUSE-LIKE SPACE

I visited the __________ to buy fresh __________ for the restaurant.

A

wholesale market
produce

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4
Q

TO CELEBRATE IN STYLE

She threw a _________ party to celebrate her promotion, complete with __________ food and ___________ entertainment.
She likes to live a _____________ lifestyle

A

lavish
gourmet
live
bohremian

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5
Q

We’ve got to _____ for the artist _____. We have to pay the _____ charge for the _____ music.

A

cough up
fee
cover
live

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6
Q

We had to _____ for hours to _____ tickets to the _____.

A

queue up
Get
concert

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7
Q

COMPUTER SYSTEM

We have digital _________ on e-MP storing all of our _____________. Therefore, we have ___________ an administrative _____________ on the system in order to keep the ___________ that came from our last meeting

A

records
data
set up / initiated = started
Procedure
directives / decisions

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8
Q

DRAFTED IN

Manoel’s been ______ to give us a ______ at work

A

roped in…
hand… to lend a hand

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9
Q

One particular employer took this _______ very, very badly.

A

failure

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10
Q

I cannot give anything else. I’m _______ my best here

A

Trying.

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11
Q

I WILL TAKE OVER THE TASKS

After you provide the initial ________, we’ll _______ it from there and _______ the rest of the process.

A

information
take
handle / conduct

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12
Q

INCOMPETENCE

Your ___________ to __________ the deadline sounds like a ___________ problem, not something we can __________ with

A

inability
meet
you
assist

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13
Q

How long is that coffee gonna _______? _______ takes time.

A

Be
Artistry

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14
Q

What a ________! Your mum must be so ________.

A

Talent
proud

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15
Q

He’s ________ of the board.

A

Chairman.

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16
Q

INVESTIGATE AND TRY TO IMPROVE.

You should ______ into that and _______ place appropriate __________ so it wont happen again.

A

Look
Put in
improvements

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17
Q

Dont call them brown people. Simply say they are ________ of _______ Asian _______?

A

Individuals
South
Descrnt

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18
Q

Sorry I didnt _______ your name.

A

Catch.

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19
Q

Doing _______ of training makes you feel more _________ and chilled out when it comes to ___________

A

PLENTY
confident
Performing / in terms of performing….

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20
Q

PERFORM

Tomorrow I’ll want to know how you _________

A

GOT ON

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21
Q

HER WAYS / FASHIION

In terms of leadership, I believe her ________ fits the _________, as she __________ motivates and guides the team towards success.”

A

style
shoe / the profile
effortlessly

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22
Q

No _________ about it. That’s a ________ of fact

A

DOUBT
MATTER

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23
Q

The airport _________ are always very __________. Sometimes even a bit __________

PROFESSIONALS

ROUGH / HARSH

A

Staff
Officious / Robotic
Pushy

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24
Q

It’s ____________ now. It’s out of me hands.

A

gone and done

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25
Q

I need to ________ the petrol station to __________ and _________ some snacks from their convenience __________

A

stop by
refuel
grab
services

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26
Q

Was the payment processed? Did your money _________?

The phophecy _____________ .

BECOME REAL
PROVED TO BE ACCURATE

A

COME THROUGH

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27
Q

He ____________ against the decision, citing new evidence that had __________ during the ___________.

A

appealed / ruling
come to light
trial

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28
Q

PROTECT YOU
STAND BY YOU

The school will not _________ on this one.

A

get your back

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29
Q

LEADERSHIP

He’s the __________ guy in the department. Definitely the ____________there.

All you need is some decent ______________ to sort everything out.

A

(best) top

go-to person

management

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30
Q

After ____________ my case, I sensed no point ___________ by the audience

A

presenting my case (telling my story(

taken

It wasnt understood or accepted.

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31
Q

When do we __________?” is a phrase that means “When do we discuss or review this in detail?” It’s typically used to suggest scheduling a meeting or a conversation to thoroughly ___________ a topic, plan, or proposal

A

take this through (have a DR)
go over

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32
Q

RULES FOR MISBEHAVIOUR

The company has a zero-tolerance _________ towards sexual ____________ in the workplace.

A

policy
misconduct

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33
Q

GOOD PUBLIC SPEAKING

I want to __________ a solid repertoire that makes me feel confident speaking ____________ about anything.

A

build up

Openly… freely…. no restraints

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34
Q

REGISTRY

Can I have something in writing? .Something ___________ A statement, a letter, anything.

I like to speak properly and not ________ English.

A

on the record…
broken

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35
Q

Please be ____________. .Don’t ____________! You’re already ____________ from management Why act so ___________?

A

cautious

mess around

drawing attention / in the sights of(!

wreckless

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36
Q

Every grown man is __________ to ____________ with their country’s armed forces.”

A

required
register

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37
Q

I have been ___________ by the police when they went into my house and turned ___________ in search of illegal substances.

A

inconvinienced
everything upside down

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38
Q

AIRPORT PLACE WHERE YOU CATCH THE PLANE

Excuse me, where is the _____________ lounge?

A

DEPARTURE

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39
Q

AIRPORT

Where’s the emergency _______?

A

EXIT

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40
Q

PUNISHMENT AT WORK

He was _____________ from his _____________

A

suspended

Duties - activities

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41
Q

(DEPOSITED)

A sum of money
has been ___________ my bank account yesterday.

A

paid into

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42
Q

Any case I take
has to ___________ certain criteria

A

meet

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43
Q

During the meeting, Sarah spent hours ___________ over the wording of a single sentence in the report, delaying ______________ on the project.

A

splitting hairs
Trying to find complexity where there isnt

progress

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44
Q

During Sunday’s church ____________, the __________ ensured everything was in order while the __________ delivered a powerful ____________ on compassion and kindness.

A

service
verger
minister
sermon

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45
Q

I have a _____________ between my dentist appointment and the ___________ with my boss

A

schedule clash

meeting

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46
Q

DUE TO

He was convicted __________ an attack ….

A

following

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47
Q

I’m _________ duty today. I mean off __________, ___________ I’m 100% available

A

off
the clock,
which means

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48
Q

Tackling dengue demands a _____________ strategy, encompassing public ____________ alongside investments in infrastructure and fundamental ______________.

A

comprehensive;
awareness
sanitation

49
Q

Positive thinking is everything _______________

PRESENT TIME

A

at times like this

50
Q

VACANT

Many of the staff are __________ on weekends.

A

off work

51
Q

Taking the “red eye” typically refers to a ____________ flight, usually ____________ after midnight and arriving early in the morning. The term comes from the tired, ___________ eyes passengers often have after such ____________ flights.
It’s not a flight available in the ___________.

A

late-night
departing
bloodshot
overnight
daytime

52
Q

The purchase didn’t ___________ on the card, yet mate.

A

get charged

53
Q

UNPROFESSIONAL

My word! That’s quite the ___________ for one’s duties, isn’t it? Yeah, that’s a proper lack of ___________, ain’t it?. That’s unacceptable

A

disregard
graft (hard work)

54
Q

SORT

We will ___________ this.

A

sonn settle

55
Q

The ____________ chess lesson has been ___________ for next week

A

trial / the test run

rescheduled / postponed / moved / bumped to

56
Q

IRS / HM Revenue and Customs (HMRC)

An income tax __________ refers to a range of income to which a specific ____________ applies.

A

bracket
tax rate

57
Q

SAVE MONEY FOR THE FUTURE - SAVE SOME FOR A RAINY DAY.

Let’s have a ____________

A

pension

58
Q

He _____________ a preventive habeas corpus, aiming to ___________ a safe passage for the early delivery.

She has ________ a legal ______ at the High Court against them.
And what does her legal ______ ________ ?

A

petitioned for / filed for

secure

Issued
Claim
Claim
State

59
Q

She joined the ___________ after passing the ___________. Dont ask me how

A

army

medical

60
Q

CATCH A COLD

I think I caught a __________. I wont stop sneezing.

A

chill

61
Q

EXAGERATED

I agree I ___________ with it. So I decided It will stay ____________

A

went too far

as it was.

62
Q

THE TOTAL DEBIT

How much did your credit card bill ____________? I’m checking here to see if the amounts ___________

A

come to
match up.

63
Q

I’m waiting for the bank’s ____________ regarding the refund. I’m waiting for them to ___________ the refund.

A

response
sort out

64
Q

He placed it __________ for decades.

A

Under sealing

65
Q

PSYCHOLOGICAL ISSUES

She struggles with ____________ problems / issues

A

mental health

66
Q

GIVE IN

Well you as a member of a group will have to ___________.

A

compromise

67
Q

NOT A PROTAGONIST

I’m not part of the team. I am a _____________ person.

A

peRIpheral

68
Q

ROAD POLICE

We got ____________ by a New York state ___________ who just _____________ with a fine for speeding

A

pulled over / stopped

trooper

slapped us

69
Q

CINEMA

They ____________ in a movie is the same as “They were in movie”. They studied ___________.
.

A

starred
Film

70
Q

The psychologist will ________________between the school and the family.

INTERMEDIATE.

A

bridge the gap

71
Q

ABORT MISSION

After months of financial struggle, the company had to _____________ their ambitious expansion plans.

A

pull the plug on

72
Q

WORK MEETING

We’ve got a few things to ___________ and our observations need to be taken into account too. If we’re going for a more coOPerative ___________, where responsibilities are equally _____________ - which I reckon is the way forward - then it’s important to understand there’s got to be some ____________. We’re trying to steer clear of a purely top-down, bossy ____________. ‘Cos if that were the case, we wouldn’t need meetings - we could just ______________orders.

A

flag up / point out / ponder

Work vibe / atmosphere

shared

give and take / Reciprocity

setup

dish out / ussue commands.

73
Q

They ____________ the murder of that official (authority) on him solely to politically ___________ him. After they found the real perpetrator / culprit, they didn’t have the _____________ to apologize

A

pinned

discredit / demoralize

decency

74
Q

SOON ENOUGH

Can it be mended ____________?

A

in time

75
Q

PHYSICAL PRESENCE

Get yourself ____________ here. You need to show up __________

A

down

in person.

76
Q

Is the meeting gonna be _____________ or online?

A

face-to-face

77
Q

We ____________ a 50 grand bill in a ___________ ‘cause of some bloke in the ____________ harassin’ a worker.

A

got slapped with / Sentenced to pay

Labour lawsuit / work case

estate / flat block

78
Q

The prices _____________ loads lately, innit? Everyone’s clocked it and been chatting about it. The ____________ in prices have become quite ____________..

A

going up

rise

Obvious / evident

79
Q

DEEP CUT IN SURGERY

It’s a very ___________ procedure that requires attention

A

invasive

80
Q

In progressive tax systems, such as those used in many countries including the United States, ____________ are divided into different ____________ based on their income ___________.

A

taxpayers
brackets
levels

81
Q

TAXATION

Each ____________ has its own ___________ with higher income brackets typically being ____________ to higher tax rates.

A

bracket
tax rate,
subject

82
Q

As a taxpayer’s income ____________, they move into higher tax brackets, resulting in a higher overall tax ____________.

A

increases
liability

83
Q

ITERCOM

____________ to reception and ask the gate ____________.

A

Buzz down

attendant

84
Q

REPORT SOMEONE / SNITCH / TELL ON SOMEONE

I’ll ______________ . I’m fed up with this ______________.

A

write you up (report

nonsense

85
Q

It’s an ______________ day for starting a new business __________

A

auspícious day (Lucky/ favourable)

venture

86
Q

The police must ____________ their rules

A

enforce

87
Q

WISE CLEVER

The ______________ investor knew exactly when to buy and sell stocks, consistently making smart _____________ decisions.

A

canny

financial

88
Q

MARGIN OF SAFETY

it’s important to have a ______________.

A

safety cushion
Safety buffer

89
Q

Now we’re ____________ the incompetence of the previous ____________. That dodgy geezer ran the place ___________.

A

paying for
shelling out because

manager

lousily
Poorly

90
Q

DENGUE

By implementing effective ___________ systems, waste ______________, and __________ treatment, we can notably diminish mosquito ____________

A

drainage
management
water
breeding grounds;

91
Q

Moreover, advocating for vaccination as an ____________ preventive measure ____________ community immunity against the disease.

A

adjunctive
bolsters

92
Q

It is through a ____________ and sustained effort that we can effectively ____________ the transmission of dengue and ______________ public health in Brazil.

A

concerted / as a team
curb
safeguard

93
Q

With the support of his legal _________, he fought __________ for justice.

A

team
tirelessly

94
Q

After a __________ and arduous process, the appeals court finally __________ the initial ruling, vindicating him and bringing ___________ to the long ___________.

A

lengthy
overturned
closure
ordeal

95
Q

GROUP OF PRODUCTS

The first ____________ of tickets was cheaper

A

batch

96
Q

TO NOT RECOGNISE A CREDIT CARD CHARGE AND DISPUTE IT.

I don’t know what _____________ on my credit card bill. I’m gonna have to ______________ about it.

A

this is

up a fuss

97
Q

REPORT CRIMINAL ACTIVITY

Now _____________ the dog owners.
They were __________ with two _____________ of theft.

A

charge
Charged
counts

98
Q

PROPAGANDA

Slogans and ______________ are often used to ______________ messages or _______________ support for a cause or idea.

A

catchphrases

convey

rally

99
Q

CAR INSURANCE

When I read the insurance _____________, I clocked that this kind of _____________ was covered, no need to pay (cough up) _____________

A

policy

claim / mishap

the excess fee / deductable fee.

100
Q

A PERSON THAT HANDLES THE HANDY BUSINESS IN A COMPANY.

The ________________ ensures everything is in its ______________ place

A

orderly (Dinho)

right

101
Q

INSTALLMENTS - - TO MAKE UP FOR THAT - LOYALTY

They gave us a discount on ________________, and ______________, we’re ______________ for a full year, mate.

A

the payments

in return

locked in

102
Q

MY TO-DO LIST

I need the ______________ for the upholstery bloke, to sort out the Social Security Funds ______________, the credit card statement to match it with the ________________, the documents to _______________ the income tax return.

A

contact info

situation

spreadsheet

file

103
Q

TO-DO LIST

I need for you to come with me to Ferreira Costa to _______________ the fan and the bathroom drain, the _______________ for the Property Tax related to the ______________ and also to know how much the estate lawyer will cost and what your plans for it are.

A

check out

payment details

estate

104
Q

ESTATE

UsuCApion (KEI) involves the _______________ of a property due to ______________, peaceful, and uninterrupted ______________ over a _____________ period.

A

acquisition

continuous

possession

statutory

105
Q

GOING TO THE DOCTOR FOR A CHECK-UP

I’m ________________ to the cardiologist for ______________. I really need to get ________________

A

heading

some tests

some tests done / get myself checked up.

106
Q

IS THIS CONTACTLESS?

Is this ______________ to pay?

A

tap

107
Q

KIDS THAT COMMIT A CRIME

_______________ Brazilian Law, since he is a _____________ and not above age,, he does not commit a crime, but a _______________ act.

A

Under

minor

delinquent

108
Q

PUBLIC SERVICES / COINCIL SERVICES

The ______________ department, through the ______________ division, has not yet ______________ to my _______________ for a reduced work schedule

A

HR

wellness

responded

request

109
Q

DONT WANT TO CONSTANTLY BE TAKING MEDICATION

I dont want to be taking ______________ all the time, ______________

A

Meds / pills

Left, right and center.

110
Q

REFUND / COMPLETED

The ______________ can take from 3 to 48 hours to be ______________

A

reversal

carried out.

111
Q

EXPLAINING IN OTHER WORDS THAT UBER HAS STARTED TO CARRY OUT THE REFUND

This is, Uber has already requested the ______________ of the _______________.

A

Reversal

charge

112
Q

HIGH DEMAND - WE ARE TRYING TO FIX THE PROBLEM

We are sorry for the delay in __________________, we are experiencing a _______________ of requests in our operation while we work to _______________ the situation.

A

responding

high flow

normalize

113
Q

BIKER WITH PACKAGE

I’m waiting for the _______________ guy to _______________ a parcel.

A

delivery

drop off

114
Q

ADMITTING SECURITY FAILURES

The director of the company had to ______________ after ________________ security issues at the event.

A

resign

owning up to

115
Q

THE PRICE / COST OF A PAINTING FRAME FOR THE WALL

How much is a frame for a _________________ gonna ________________^?

A

picture

set me back

116
Q

UP FRONT OR IN INSTALLMENTS?

Do you want to pay _______________ or ______________?

A

all at once

spread it out?

117
Q

WHAT ARE YOU GIVING ME IN EXCHANGE?

Well, Quid _________________

A

Pro Quo

118
Q

Ear / Nose / Throat Specialist

I need to see an ______________

A

ENT doctor.