Service Requests Flashcards
What reasons may a SR be initiated?
Safety of flight messages, tcto’s,aircraft drop-in maintenance, prototype tcto’s, part modifications, and field team repairs.
Which ALC form is processed electronically to initiate and process an SR?
ALC SR/ Statement of Work Form CGALC 5100-24
What priority does an SR receive for flight issues or for an air station needing a part or work performed? What is the completion goal?
Priority 02. 5 days
What is priority 03 and has a completion goal of 15 days?
Work stoppage at ALC or field team repairs at an air station.
Routine work at ALC, e.g. Standard TCTO’s, special projects with a completion goal of 60 days.
Priority 06
What length of time must an SR be completed by?
Within 1 year after approval
How long after completion must an SR be closed in Aviation Maintenance Management Information System (AMMIS)?
90 days after completion
Which form is used for 6000 work orders and reoccurring manufactured work orders (8200-9999)?
Form CGALC 5100-24
True or false: engineering and QA are required on all parts and services.
False. They are not required but can be added if necessary.
Concerning SR sign-off what can’t a contractor do?
Sign off 2 consecutive blocks, engineering funds administrator or equipment specialist sign-offs, and they cannot sign a shop completion line unless there is a government acceptance signature afterwards.
What instruction(s) effect the SR process?
The Routing tag process CG ALCINST 13023.3
Local Parts Manufacture CG ALCINST 13020.10
Who usually initiates service requests (SR’s)
Inventory management specialist, equipment specialist, supply technician, engineering technician , supervisor or PDM cell personnel usually initiate SR’s.
