Server Test Flashcards
How long after a table has been sat do you have to greet them?
1 min
What straws and how many does each beverage get?
Coke- 1 thin diet coke- 2 thin Pibb- 1 jumbo Pink lemonade 1 thin RB- 1 jumbo 1 thin Mellow Yellow 1 thin Raspberry tea- 2 thin sprite- 1 thin water- 1 jumbo soda water- 2 thin rasp and straw lemonade- 1 thin
whose responsibility is it to sweep and when should it get done?
everyone, anytime there is food or trash on the ground. don’t forget a clean table with a dirty floor under it is not clean
where can you find the rotating tap list?
the wall on expo line
what time should you show up for an 11am or 5 pm shift
10:50 and 4:50
how many forks and knives go in a crock?
inside - 8 and 8 patio- 6 and 6
what is cut work? how long should it take you?
cut lemons, fill ketchups, stock dish, stock server stations, spot sweep your section, complete cleaning duties, check garbage, fill salt and pepper, empty bus tubs, fill ice, cut work shoud take 30 mins
where should you place your check out and money when your done?
in a managers hand, if no manager is on duty, the closing supervisor
how much should you have for a start bank and what should it consist of?
30 dollars in 5’s and 1’s
max number of drinks you can carry in your hand
2, any more use a tray
when do you tell your table about the soup and special?
as soon as you greet them and take drink order
a guest is unhappy with their visit, what do you do?
apologize and tell manager right away. the manager will talk to guest
what days and times do we have happy hour?
mon-thurs drinks 11-6 and 10-cl food 3-6
friday drinks-11-6 and 10-cl and food 3-5
sunday drinks all day
when are your required to do a 2bite check back check drop
mon-fri lunch
what is pre bussing?
clearing plates and glasses as the guest is finished with them, never leave dirty dishes at table
