Server Stuff

Question 1

What are our vegetarian pasta dishes?

Answer 1

al Rhonda

Tortellini CPWs

Question 2

How do you ask the kitchen for bread?

Answer 2

Bread Please

Question 3

First thing you ask your customer?

Answer 3

First time?
How did you hear about us?
Your name!

Question 4

What are trio veggies?

Answer 4

celery
onion
green pepper

Question 5

What is in our marinara?

Answer 5

Tomato
basil
onion

Question 6

What do we say is in our bolognese?

Answer 6

pork
beef
veal

Question 7

What is our Grecian Formula?

Answer 7

Oil
Salt
pepper

Question 8

What are our gluten free options?

Answer 8

Penne
Ravioli
small, thin crust pizza

Question 9

What does EAR stand for?

Answer 9

Empathy
Acknowledge
Respond

Question 10

What are capers?

Answer 10

Little bursts of salt things

Question 11

How do you help a customer pick an entree?

Answer 11

Ask “What are you in the mood for?”
Chicken? Seafood?
Spicy or not spicy?
Red Sauce or Cream sauce?

Question 12

What do you say to a customer on the phone if to go orders are 86’d?

Answer 12

It will be at least an hour to an hour and a half for a to go order, would you like to wait that long?

Question 13

To Go orders

How long?

Answer 13

Always give a sliding scale
15-20 mins
20-25 mins

Question 14

What do you tell the guest about picking up their to go order?

Answer 14

When you come in you will pick your food up at the bar and there is a bar entrance you can use.

Question 15

What do we have to get from a customer ordering to go before hanging up?

Answer 15

A name and a phone number

Question 16

Paying for a to go order

Answer 16

Only give price if asked

We prefer not to take payment over the phone, but we will if we absolutely have to

Question 17

What kind of salmon do we have?

Answer 17

5 oz filet 
Wild caught, 
fresh, 
north Atlantic, 
cold water salmon