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SolarWinds Certified Professional (SCP) > Server & Application Monitor (SAM) > Flashcards

Server & Application Monitor (SAM) Flashcards

1
Q

Agents are available for what OS(s)?

A

Windows, Linux, AIX

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2
Q

Are baselines calculated by default when a template is created?

A

No

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3
Q

How can you import a template?

A

File System or THWACK

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4
Q

How can you monitor cloud instances with SAM?

A
  1. Manage the instance as a node
  2. Create a template / Select existing template
  3. Assign to that node
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5
Q

How can you test an alert?

A

Simulate - displays the action results without executing the action (shows the email, for example)

Execute - executes the action even if trigger is not met (actually sends the email, for example)

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6
Q

How do you add escalation to alerts?

A
  1. Alert
  2. Trigger Actions
  3. Add Escalation
  4. Select how long to wait before escalating
  5. Add action for new escalation level
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7
Q

How does SAM monitor hardware health?

A
  • it leverages manufacturer software like VMware host, HP proliant, Dell PowerEdge, and IBM x-series
  • it also uses SNMP, WMI, and VMware API
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8
Q

How is an application’s status determined?

A
  • if an application has a down component, the application status is down
  • if an application has a warning component, the application status is warning
  • if an application has a critical component, the application status is critical
  • if an application has an unknown component, the application status is unknown
  • otherwise, the application status is up
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9
Q

How long do I need to have been monitoring to use baselines?

A

7 Days

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10
Q

How many component monitors can be added to a template?

A

Unlimited

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11
Q

How many nodes can a template be assigned to?

A

Unlimited

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12
Q

What port is used for Agent Installer (Inbound)?

A
  1. TCP/135 (DCE/RPC Locator Service) Microsoft EPMAP
  2. TCP/445 (Microsoft-DS SMB File Sharing)

WMI is only needed for deploying the agent to a Windows server with the Add Node or Add Agent wizard. If you do not want to open WMI ports required for software deployment, you can use another deployment method for the Agent.

WMI also uses any random TCP port greater than 1024.

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13
Q

What port is used for DNS queries?

A

UDP/53

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14
Q

What port is used for HTTP requests?

A

TCP/80

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15
Q

What port is used for HTTPS requests?

A

TCP/443

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16
Q

What port is used for SNMP queries?

A

UDP/161

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17
Q

What port is used for SNMP traps?

A

UDP/162

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18
Q

What port is used for SolarWinds Agent (Inbound) - Server-Initiated?

A

TCP/17790

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19
Q

What port is used for SolarWinds Agent (Outbound) - Agent-Initiated?

A

TCP/17778

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20
Q

What port is used for SQL Server connections?

A

TCP/1433

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21
Q

What port is used for SQL Server Browser Service queries?

A

TCP/1434

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22
Q

What port is used for WMI (After Initial Request)?

A

TCP/1024 - 65535

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23
Q

Possible ways to monitor SSL cert expiration?

A

SSL Certificate Expiration Date Monitor

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24
Q

What actions can be taken on a template?

A
  • create a new template
  • assign to a node (single node or bulk)
  • assign to a group
  • application discovery
  • edit
  • tags
  • copy
  • import / export
  • assign details views
  • delete
25
Q

What does AppInsight for Exchange monitor?

A

Performance and availability for the Mailbox Role in Exchange 2010 or later.

26
Q

What does AppInsight for IIS monitor?

A

IIS app pools and sites for IIS 7.0 (server 2008) or later

27
Q

What does AppInsight for SQL monitor?

A

SQL Server instances (2008 and later), can also monitor clustered SQL servers if applied to the cluster IP.

28
Q

What is a component monitor? What must a component return, at minimum, to be valid?

A
  • the fundamental element of an application monitor

- all component monitors return at least one value or one status condition

29
Q

What is a template?

A

A template, or application monitor template, is a collection of component monitors designed to monitor a server or application.

30
Q

What is an application?

A

An application or application monitor in SAM monitors a specific application or server using a collection of component monitors. It is a template that is already assigned to a node or nodes.

31
Q

What is the permission required to acknowledge alerts?

A

Allow Account to Clear/Acknowledge Orion Messages

32
Q

What type of data can you view in a node’s asset inventory?

A
  • System information (e.g., hardware details, OS details)
  • Processors
  • Memory
  • Interfaces
  • Volumes
  • Firmware
  • Storage Controllers
  • Removable Media
  • Hard Drives
  • Software
  • Drivers
  • Ports
33
Q

When do baselines update?

A

During nightly DB maintenance.

34
Q

Where does SNMP store data points?

A

Object Identifiers (OIDs) stored in the Management Information Base (MIB)

35
Q

Why don’t I see data for certain categories in Appstack?

A

Under Layout Settings, the “Hide categories containing no objects” checkbox is selected.

36
Q

What port is used for WMI (Initial Request)?

A

TCP/135

37
Q

How do you limit access to reports?

A

New reports may be assigned to individual accounts by creating Report Limitation Categories in the web console Report Wizard and then set in the Manage Accounts area.

38
Q

What are the SAM user roles?

A

Admin and User

39
Q

What are the real-time process explorer permissions?

A

Full control, view only, do not allow.

40
Q

Which AppInsight is the only one with 30 components instead of 50?

A

IIS

The others are Active Directory, SQL, and Exchange.

41
Q

What are the two architecture polling options for templates?

A

32-bit and 64-bit

42
Q

Does applying a template to a group work with nested groups?

A

No

43
Q

Can you assign an AppInsight template to a group?

A

No

44
Q

If you make a change to a template, does it affect all the application monitors it’s been applied to?

A

Yes

45
Q

If you make a change to an application monitor, does it affect the template or the other application monitors?

A

No, changes meant to be applied to all uses of the template must be made to the template itself.

46
Q

Which method is best used when inside a firewall?

a) WMI
b) RPC

A

a) WMI

WMI uses DCOM which spreads its default port reliance beyond the initial request to TCP/135 to ports ranging from 1024-65535.

47
Q

Which method is best used when crossing a VPN boundary?

a) WMI
b) RPC

A

b) RPC

48
Q

How many interfaces can you monitor with SAM?

A

None; SAM doesn’t monitor interfaces.

49
Q

Aside from the manage templates interfaces in SAM, where else can AppInsight templates be assigned to nodes?

A

List Resources

50
Q

When monitoring VMware ESX/ESXi what two things are fetched with SNMP instead of the API?

A

Volumes and Interfaces

51
Q

Which of the following actions do NOT require previous configuration?

  1. Send an email or page in the Orion Platform
  2. Dial a paging or SMS service in the Orion Platform
  3. Log event to a file
  4. Play a sound when an alert is triggered in the Orion
    Platform
  5. Log the event to the NetPerfMon event log
  6. Send an SNMP trap in the Orion Platform
  7. Use the speech synthesizer to read alerts in the Orion Platform
A

3 and 5

52
Q

Which of the following is not a feature of the SAM asset inventory?

  1. Gaining visibility into current hardware and software on a node.
  2. Tracking warranty information for critical hardware components.
  3. Being notified about important software, OS, and firmware updates.
  4. Tracking support contracts.
  5. Monitoring overall hardware life cycles and maintenance timelines.
  6. Determine when OS updates were applied to servers.
A
  1. Tracking support contracts.
53
Q

With which two products is Performance Analyzer included?

A

NPM and SAM

54
Q

What are the report format options?

A

CSV, HTML, PDF, and XLS

55
Q

What port is used for RCP/named pipes?

A

TCP/139

56
Q

Will assigning a template to two groups with overlapping nodes result in multiple application monitors?

A

No, it will not double-assign templates to existing nodes.

57
Q

How often is Asset Invetory gathered?

A

Daily

58
Q

What version of SAM introduced Orion Cloud Monitoring?

A

SAM 6.4

It introduced Orion Cloud monitoring which allows monitoring within AWS EC2 instances and attached EBS volumes via the AWS APIs for CloudWatch, EC2, and EBS.

SolarWinds Certified Professional (SCP) (8 decks)

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