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SEP Flashcards

1
Q

SEP

Physically checking flight deck.

A

IC must ensure that the flight deck is physically checked on a regular basis, at intervals not to exceed 90 mins on all flights greater than 2 hours in duration.

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2
Q

Safety Demo

if a short taxi time is anticipated, CC must…

A
  • present the short version of the safety demo.
  • use onboard annoucements, perform a live safety demo up to the safetu features card segment ( less than 3 mins)
  • the drop down oxygen system must be done prior to reaching 25,000 ft
  • life vest demo must be completed prior to the overwater portion of the flight.
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3
Q

FAM 2. 13. 1

Cabin Crew Actions

A
  • remove and stow hot liquids from carts. discontinue hot items service until seatbelt sign has been turned off
  • stow equipment not required for service
  • make a PA (seat belt)
  • conduct visual checks (seatbelt, lav and ensure infatns removed from bassinets)
  • consult with IC prior to continuing service
  • if it is not safe. sit in jumpseat and fasten belt.
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4
Q

FAM 2.13. 1

Anticipated & unanticipated
–MODERATE– turbulence
——————–
Cabin Crew Actions

A

Anticipated MODERATE:
- stop service
- make a PA
- stow equipment, starting with the larger items. then hot liquids
- check cabin (lav, seat belt, carts, trolleys, galley/service equipment, baggage, laptop, o-nboard wheelchair)
- sit in jumpseat
- give cabin secure signal to IC

Unanticipated MODERATE:
- Stop Service
- Make a PA
- Stow equipment if possibile, start with large items.
- as a minimum, set brakes on carts.
- check cabin (lav, seat belt, carts, trolleys, galley/service equipment, baggage, laptop, o-nboard wheelchair)
- sit in jumpseat
- take any necessary action to protect yourself. Hold on to any fixed part of the aircraft or sit down.
- give cabin secure signal to IC
- DO NOT MOVE until IC advises it is safe to resume duties.

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5
Q

FAM 2.15.1

Pax with disabilities cannot sit upright .

A

Pax with disabilities are allowed to leave their chair back in the reclined position for taxi, take off and landing.

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6
Q

FAM 3.5.2

” The flight deck is secure”

A

If the IFSO intervenes/ responds to unlawful interference with civil aviation, flight deck.
IFSO will communicate to the PIC that the intervention is complete and that control of the cabin has been regained by saying “ “
COmmunication will be via the interphone
IFSO to CC to PIC
or
IFSO to PIC

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7
Q

FAM 4.2.7

Aircraft may be dispatched with an inop door, exit/slide.

A
  • Entire CC must be aware of location and reason why door, exit/slide is inop
  • seats in the area of inop door, must not be used TTL
  • The inop door with inop slide must not be used for pax boarding
  • cc must occupy the jumpseat at the opposite exit to the inop door/exit/slide during TTL when this position is not covered.
  • The door, exit/slide opposite to the inop door must be functioning
  • a live safety demo must be made
  • CC must make a PA informing pax of the location of the inop exit.
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8
Q

FAM 4.1.5

The Final determination on procedures to apply when faced with any of these inop items or components lies with the PIC

A

If a descrepancy exitst between FAM and the MEL (procedures), MEL procedures must be followed.

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9
Q

FAM 4.1.5

MEL List

A

is used by the PIC to determine if the aircraft is allowed to fly/ airworthy when equipment is missing or inop.
MEL is also used as a tool to give guidance on possible down-line consequences, and when it is preferable to take corrective actions.

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10
Q

FAM 5.2.4

Attemempted Flight Deck intrusion.

A

Door Door Door!
then PA:
Level 4, Level 4

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11
Q

FAM 3.6.1.6

Level 4 Flight Deck

level of interference

A

CC actions:
* if Flight deck door is open, Shout “door! Door! Door!”
* PA to all cabin “ LEVEL 4! LEVEL 4!”
* EMERGENCY call to flight deck
* commence flight deck lock down and clear zone procedures
* prepare and co-ordinate ABP mobilization
* restrain perpentrator
* Brief flight deck:
- cabin crew identify and location
- level of interference
- description of behaviour
- location, description and number of perpetrators (seat number and name)
- action taken.
* Update Cabin Crew
* Maintain Communication with flight deck
* advise Pax not involved in restraint to remain seated with seatbelts fastened.
* secure cabin
* dial emergency line 905 861 7555 to contact flight dispatch
* if situation resolved inform all pax to remain seated with seatbelt fastend
* reassure pax once situation has stablized
* administer first aid
* complete and submit forms.

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12
Q

FAM 2.9.3

When departure/movement of the aircraft. CC must be seated in their jump immediately upon completion of safety related duties.

A

Unless:
* Performing other safety related duties.
* an emergency situation exists.

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13
Q

FAM 2.9.3

When CC in their jumpseat during pushback/aircraft movement, CC must:

A
  • Focus their attention on the safety aspects of departure
  • Communicate with other crew members strictky about issues related to the safety of the flight
  • be completely alert in case quick action is required.
  • it is forbidden to read and or communicate with any other ccm for non safety related items.
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14
Q

FAM 5.5.2

Decompressurization

A

if the pressure in the cabin reaches its limitation (approx 10,000)
Flight Crew will receive a cabin altitude warning in the flight deck.
will initiate an emergency descent.

CCM Actions:
secure imminent threats if time permits
put on oxygen mask asap
sit in nearest seat and fasten seatbelt. sit on floor or to galley structure if necessary.

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15
Q

FAM 2.11

“5 Seconds”

A

Any CCM may make the statement “5 seconds” to indicate that door has been open too long and that it should be closed without delay

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16
Q

“Door Door Door”

A

While the flight deck door is open, any CCM may shout” DOOR DOOR DOOR” action command if there an an attempt to breach the flight deck by a non-crew member

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17
Q

FAM 5.2

PA from flight deck
“ Attention, flight attendants secure the cabin, pax take your seats”

A

CC Action:

secure imminent threats and take jumpseat.

18
Q

FAM 5.2

PA by incharge when awaiting instructions from PIC
* stand-by for possible evacuation *

A

“remain seated, remain seated, standby- for an annoucement from the Captain”

19
Q

FAM 5. 6.3.2

Flash fires

A

sudden, intense fire caused by ignition of a mixture ….in the form of aerosol, gas vapours or fine mist.
lasting only a few seconds

20
Q

FAM 5.6.3.2.

Flash Over

A

is the near simultaneous ignition of all combustible material within an enclosed area.

occurs when the majority of surfaces within the enclosed area are heated to the auto igition temperature of those flammable gases. is caused by oxygen mixing with the heat and combustible gas.

21
Q

FAM .5.5.1

Pressure Leak
- hissing sound from a window, door, exit may indicate a pressure leak.
- it may not necessarily affect cabin pressurization.
- however when a pressure leak is suspected….

A

CC action:
* Advise the flight crew
* Remove adjacent pax
* stat clear of area until advised by PIC
* ensure seatbelts are fastened
* Re-do oxygen demostration, if required by PIC

22
Q

FAM 5.10.7.2

Tidal Flats:

Areas of sand, mud, quicksand, sometimes covered by vary depth of water from changing tides.

A

CC must treat these as WATER EVACUATION

23
Q

Intoxicated, unruly.

If a pax drinks from his/her own bottle and does not comply with request to refrain from it.
CC must confiscate alcohol and refer to level 1. (level of interference) alcohol is to be returned to authority meeting the flight or pax.

A

The IC must complete a (DPAX) disruptive pax report if:
- an intox unruly pax was denied boarding
- CC refuses a pax’s request for alcohol.

24
Q

FAM 2. 8 .3 .3

When to do a live safety demo

A

Where 2 or more PTV located in the same bank are inop.
unless :
3 seat bank - center monitor is functional
4 seat bank - 2 monitors one from each of the left and right side.

25
Q

FAM 2. 10. 5.2

The aircraft boarding door may be closed when:

A
  • all baggage is stowed in approved stowage areas.
  • all bins are closed
  • PIC has authorized to close the door.
26
Q

FAM 3. 6. 1. 6

Level of interference
Level 2 Moderate.

A
  • Issuance of Disruptive/unruly pax warning card.
  • suspend traffic in the clear zone for the duration of the disturbance.
27
Q

FAM 3.6.1.5

Clear Zone
2-4

A

the area in front of the flight deck door must remain free during level 2 to level 4 incidents.

28
Q

FAM 3.6.1.5

Lockdown
3-4

A

suspension of traffic between pax cabin and flight deck door.
- in the event of a security threat on board (level 3~4) lockdown must be in effect.
- no face to face communication.

29
Q

When dealing with a level 3-4 incident, the area should be cleared and blocked by a cart and cabin crew if necessary.

A
30
Q

FAM 5.2

CC to PAX

A

*Remain seated
Remain seated
Standby for an annoucment from the captian *

31
Q

FAM 5.10.3

If an exit becomes unusable, cc must:
SHARK

A

S - shout the problem
H - halt evacuation at exit
A - assess other exits
R - redirect pax
K - keep assessing conditions and redirecting pax.

32
Q

FAM 5.10.6.2. cabin checks

If time and circumstances permits, CC should perform a cabin check before evacuating themselves.

A
  • Use flashlight to look between rows and under seats. Bend down and aim light at floor level
  • “anybody left? Does anyone need help?”
  • Look for and assist incapacitated pax or crew
  • look for SPATs
  • check, lav, flight deck
33
Q

FAM 3.1

Air Canada Security Program

A

is to protect:
- Pax and employee from danger and threats
- Company and employee property from theft, vandalism and other loss
- company service and information from theft or dissenmination
- Property entrusted to Air Canada’s care from theft or other misfortune
- Aircraft from unlawful seizure and acts of unlawful interference.

34
Q

FAM 3.1

Aeronautics Act

A

forbids disclosure of any information on security measures contained in this FAM.

35
Q

FAM 3.5

IFSO to flight deck
“ the flight deck is secure”

A

When: If IFSO intervenes, he will communicate to the PIC that the intervention is complete and that controll of the cabin has been regained.

36
Q

FAM 2.10.3.1

CARs and the Non-smokers health act prohibit smoking on any canadian registered aircraft at all times.

Should a pax be found smoking on board, CC must:

A
  • Inform Pax of regulation, request compliance and advise they will be met upon landing.
  • Advise the PIC of the situation so they can request a CS Manager to meet the aircraft
  • Follow level 1
  • COmplete DPAX
  • remit any hard evidence, such as the cigarett butt to the CSM
  • include any evidence of tampering with the smoke detector as this is a separate offence.

If pax refuses to comply, advise the PIC and inform pax that they will be deplaned at thenext landing point and charges may be laid. PIC has the authority to make an unscheduled stop in order to have them deplaned.

37
Q

FAM 4.5.4.3

An ELT can be used on water or on land. it will transmit distress signals for 48 hours with a range of 245 nautical miles.

Only deploy one transmitter at a time

A

True!

38
Q

FAM 4.7.8

There are braille version of disprutive/unruly pax warning card.

A

it is available in english and french
lcoated in the flight sachel.

39
Q

FAM 4.11.4

PBE provide the user approximately 15 mins of O2. cannot be stopped once activated.

A

True

40
Q

If fuel spills occurs. Flight crew will advise if replacement is required using bridge or stairs.
If no equipment is attached and a situation warrants it, initiate evacuation using fuelling exits.

A

True!
FAM 5.7.3

SEP (1 decks)

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