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Sep Flashcards

1
Q

Should the cabin crew make an entry in the cabin defect logbook for any unusual smoke fumes or cabin odours including burning and electrical smoke

A

Yes

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2
Q

Is it the PIC or I charge that makes an announcement to the passengers prior to fuel dumping

A

PIC

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3
Q

Should you advice the flight crew if fuel vapours are seen escaping from vents in the wings without prior notice of fuel dumping

A

Yes

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4
Q

If cabin crew notice a fuel spill who should they advice

A

Flight crew or air Canada ramp or ground service personnel

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5
Q

If aircrafts veers off runway what should cabin crew do

A

Begin shouted commands

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6
Q

What does the PIC announce to pax if no Evacuation is required

A

Remain seated remain seated

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7
Q

How to recognize a missed approach

A

Sudden changes in sound speeds vibration and pitch of aircraft during decent cabin crew must remain seated and await further instructions from flight crew

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8
Q

When to start shout of commands during a prepared emergency landing

A

Brace for landing X2

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9
Q

Cabin crew must challenge anyone and immediately advice local airpoer authorities of what?

A

Anyone in a restricted area without authorization
Anyone trying to enter a restricted area without authorization
Anyone attempting to enter a restricted area with unauthorized object which could affect the flight

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10
Q

Does Cabin crew have to undergo security screening to acess restricted and sterile areas

A

Yes

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11
Q

When will you be able to acess airport and air Canada restricted and sterile area via by pass checkpoints

A

Acess is required for performance of duty valid raic is displayed
Document from AC indentifies them as deadheading crew

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12
Q

What articles may pose a threat to safety of a flight and must not be found in a restricted area carry on baggage and pax cabin at any time?

A

Toy weapons, game darts bowling balls ski poles (sporting equipment) camping equipment papier-mâché piñatas must be in sealed plastic bags, large tools scissor like butterfly knives box cutters and heat producing articles like oxygen generators explosives inorganic powders martial art weapon meat thermometers any unscreened articles

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13
Q

In the event a prohibited item is found onboard what must cabin crew do

A

Confíscate the ítem and secure that it is inaccesible to passenger under no circumstances can the item be given back to a pax in restricted area

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14
Q

What must cabin crew do to ensure no unauthorized person gains acess to aircraft from inside the terminal building

A

Close and lock all bridge doors behind them

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15
Q

Should cabin crew conduct a visual inspection of each cart except locked and sealed containers prior to passenger boarding if possible or prior to aircraft movement from the gate and be alert to any object or articles that are normally not onboard?

A

Yes

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16
Q

When must cabin crew remove their raics

A

Once onboard it must be removed and placed in a location not in view of the passengers

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17
Q

To prevent loss of personal property and possible interference with their personal belongings cabin crew must ?

A

Pack suitcase themselves ensure it’s locked use air Canada crew baggage and never ask someone else to carry their bags physically check their baggage should it occur that their baggage has been left unattended never leave baggage unattended stow crew baggage and personal belongs in approved stowage area and ensure pax do not access baggage

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18
Q

Does and aircraft that has been left unattendant or has operated outside of Canada and the us on the same calendar day have to be physically searched?

A

Yes

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19
Q

When operating a trans border flight at what must Cabin crew ensure prior to leaving aircraft

A

Aircraft is not left unattended once cabin security search is completed cabin crew must advice ground personnel if they are leaving the aircraft if no ground personnel is present call stoc

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20
Q

Do oxygen panels have to be sealed

A

No If found seal remove seal tell PIC. And stoc is pic is not onboard don’t make an entry in the CDLB

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21
Q

On all flights to the United States do cabi crew have to inspect lavatories prior to departure

A

Yes and ATLEast once every 2 hours during flight

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22
Q

What is the IFSOS mandate

A

To prevent the aircraft from being taken over by unauthorized persons

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23
Q

Do ifsos intervene at their discretion

A

Yes

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24
Q

Should IFSOS Intervene in situations that fall under normal operational responsibility of air Canada including inflight emergency procedures that cabin crew are typically trained for?

A

No

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25
Q

Does the IFOS identity have to remain secret

A

Yes unless a serious threat to aircraft is present

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26
Q

Do IFSOS have the obligation to act as police officers should they see a minor crime bein conmited

A

No

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27
Q

If the IFSO intervenes what will they communicate via interpone to PIC or cabin crew when control of the cabin has been regained

A

The flight deck is secured

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28
Q

The carriage of firearms on board aircraft is limited to who

A

Canadian peace officers who require to be armed during the flight to endure the safe completion of their mission

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29
Q

Can ACPO carry a firearm ?

A

Yes unloaded and securely concealed when in civilian attire or in the individuals person in a holster designed carriage of the firearm when in uniform

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30
Q

can ACPOS occupy any seat

A

Yes included restricted row

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31
Q

Can ACPOS made aware of the presence of IFSOS

A

No but all IFSOS must be aware of the presence of ACPO

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32
Q

Can prisoners be accepted for carriage?

A

Yes provided they are accompanied by an exporting peace officer and not represent a risk to other pax and crw

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33
Q

Can prisoners be seated in a restricted row

A

No

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34
Q

Can a prisoner be served food

A

To the discretion of peace officer

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35
Q

Can the escorting officer for prisoners escort more than 2 prisoners

A

No

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36
Q

Do deportees have to be under escort

A

No

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37
Q

Di cabin crew have to give deportees the same courtesies as other passengers

A

Yes

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38
Q

Is a deportee without escort in air Canada custody

A

Yes from the time he is boarded by ground personnel until the next une he is turned over to the appropriate authorities at final destination fine will be issued if we lose his documents

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39
Q

Does deportee stay onboard during station stops

A

Yes

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40
Q

Who has the authority to deny boarding to passengers

A

Incharge and PIC

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41
Q

What to do if someone drinks their own alcohol

A

Confíscate alcohol level 1
Upon landing give alcohol to authority meeting the flight fill in disruptive passenger report

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42
Q

Where is the warning card located and when is it issued

A

In flight satchel in various route language it’s issued at level 2 they are not issued for level 3-4

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43
Q

Do cabin crew have to inform PIC before giving warning card

A

Yes

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44
Q

What is clear zone and when does it start

A

Area infron of flight deck door including lav and galleys must remain free . Level 2 -4

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45
Q

What is lockdown

A

Level 3-4 suspension of traffic between pasenger cabin and the flight deck door flight deck door closed locks bolted or barred to all traffic it must never be opened and face to face communication is suspended

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46
Q

Examples of Level 1

A

Smoking unacceptable language not following crew instructions

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47
Q

Examples of level 2

A

Moderate
Lewd behaviour of other passenger aggressively hostile issue warning card clear zone

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48
Q

Level 3 examples

A

Serious safety concern verbal threats physically violence tampering emergency equipment damaging parts of aircraft physical or sexual assault with intent to injure commence lockdown and clear zone procedures

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49
Q

Level 4 examples

A

Attempt to unlawfully seize control of aircraft sabotage the aircraft display of weapon infusion into flight deck
Level 4 level 4
Lock down clear zone

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50
Q

What to say if flight deck door is opened and unauthorized person is trying to go in

A

Door door door

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51
Q

Who I decided wether charges will be laid against the offending passenger

A

Law enforcement

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52
Q

Sabotage Vs vandalism

A

Sabotage : damage to equipment or installations to prevent aircraft from functioning normally

Vandalism: destruction or defacement of property

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53
Q

Ongoing attempted hijacking’s vs hi jacking

A

Ongoing attempted: flight crew still in control

Hi jacking: hijackers in control of the aircraft

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54
Q

If a suspicious substance or package is found what should cabin crew do

A

Don’t move or touch substance or package advice PIC if not onboard advice incharge that will advice ground personnel state location and provide description

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55
Q

Does cabin crew participate in bomb search

A

No

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56
Q

Can a person be penalized harmed or suffer consequences for bringing safety issues to attention of management

A

No

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57
Q

What is the SIMS e report designed for

A

To protect the identity of the employee while ensuring safety information is provided directly to air Canada safety manager

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58
Q

How long do you have after a flight to to submit necessary forms

A

24 hours after termination of a flight

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59
Q

How many different types of safety reports are there in SIMS and what are they?

A

6
Cabin safety report
Disruptive passenger
Passenger injury illness report
Work related injury illness report
Hazard ereport
Health and safety complaint report

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60
Q

Are paper based forms of reports available

A

Yes but they do not provide an immediate input into SIMs the status cannot be monitors and confidentiality cannot be assured

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61
Q

Whenever a crew member or passenger experience medical emergency on board what forms must be completed

A

Telemedicine checklist
Air Canada medical clearance card
Inflight medical incident report amk
Medical care provider indemnity form

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62
Q

What must cabin crew do if a passenger or crew member becomes Ill or sustains an injury as a result of food or beverage consumed on aircraft or foreign object is found

A

Electronic inflight service report
Include pertinent safety and medical forms
Retain object in airsickness bad
Indicate flight number date and content on bag
Tape object inside bag
Store perishable in ice prevént from deterioration
Submit airsickness bag to AC customer service management at first catering station upon arrival

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63
Q

When to place an unserviceable seal?

A

Identifies removable service and cabin equipment eg trolleys carts oven racks emergency equipment

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64
Q

Where are incident and acciIdent labels located

A

Flight satchel

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65
Q

Does service equipment that is unserviceable hAve to be written in CDLB?

A

No

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66
Q

Does innop cabin equipment have to be reported in CDLB

A

yes

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67
Q

Does transport Canada inspectors have the authority to fine air Canada as well as crew member if not complying with procedure outlined in the FAM

A

Yes

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68
Q

If someone claims to be transport Canada what does cabin crew do

A

Ask for ID
Inform PIC

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69
Q

Could TC inspectors perform inspections without identifying themselves?

A

Yes

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70
Q

Can TC WALK around the cabin during taxi or when seatbelt sign if illuminated to inspect

A

Yes providing they identify themselves

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71
Q

Should you give TC THE same courtesy as any passenger

A

Yes

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72
Q

Can TC Occupy as Jumpseat when no passenger seats are available

A

Yes

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73
Q

Chain of command

A

PUC
Supervisor captain or relief captain
Fist officer
Operational relief first officer
Cruise relief pilot
Incharge
Cabin crew

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74
Q

What happens if you don’t have an up to date fam

A

Removal from duty without pay until it’s up to date
Denied training sessions
Fines by TC
Disciplinary actions

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75
Q

Can cabin crew use their PEDS for conducting safety operations and on break in crew rest areas

A

Yes

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76
Q

What items are subject to inspection and must be carried by crew members

A

Fam
Pelc
DG

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77
Q

Under what circumstances can cabin crew take medication on duty

A

When they have been expressly prescribed or approved by air Canada ohs or air Canada aproved medical doctor they will asses whether the use of medication presents any risk to the safe performance of duty

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78
Q

While refuelling can one cabin crew exit the aircraft for communication with ground personnel and or fuelling agencies?

A

Yes only if require the other crew members must be informed prior to leaving the aircraft and upon returning

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79
Q

What are the briefings required that must be conducted on all air Canada flights

A

Flight crew briefings
Spat
Cabin crew
Passenger safety briefings

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80
Q

When are cabin crew required to complete pre flight safety briefing

A

First flight operated each day
Any flight involving a stop of more than 2 hours any flight involving a different aircraft type or crew member

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81
Q

On all thru flights the boarding incharge is to be briefed on what

A

Inop equipment
Spat on board and briefings provided
Number of passengers remaining onboard
Catering supplies
Items requiring follow up

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82
Q

What must cabin crew brief pax on?

A

Chair backs
Stowage of baggages
PED
Use of seatbelts

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83
Q

Do cabin crew have to verbally confirm with all passengers seated at unmanned exit that they understand the briefing and are capable and willing to take on this responsibility

A

Yes

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84
Q

Can cabin crew replace the safety demo by asking passengers if they are familiar with our equipment exits and safety emergency procedures

A

No it is require to provide the safety demo

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85
Q

When it is a legal requirement to brief the passengers the use of life vests

A

Operations more than 50 nautical miles

86
Q

Is it permitted to present safety demo during takeoff

A

No

87
Q

When must the oxygen portion demo be done if it wasn’t done before takeoff

A

Prior to reaching 25,000 feet

88
Q

Can a UM refuse a briefing

A

No all other spats could

89
Q

Do SPAT require an individual safety briefing on each leg of a thru flight

A

No advice the new cabin crew in event of crew change

90
Q

How must cabin crew sit in jumpseat including rest and meal periods

A

All seatbeLts and lap and shoulder harness are fastened it must always be free from lose items garbage bags electronic devices don’t stow electronic decives in jumpseat

91
Q

Upon completion of safety related duties cabin crew must be seated in their assigned jump seats with seatbelt and harness fastened unless

A

Performing other safety related duties example safety demonstration cabin checks briefings an emergency situation exists

92
Q

During a pilot controlled rest. What calls can be made to the flight deck

A

Only emergency related calls

93
Q

Prior to initiating a flight crew rest. The pilot in command must brief the in charge on what

A

Controlled rest periods normal and emergency communication the in charge must call the flight crew at the requested time no later than 45 minutes after the pilot in command briefing

94
Q

If the In Charge is not on board can one of the flight attendants in order of seniority be moved up and take on the duties of the In Charge

A

Yes

95
Q

Can in-flight service gate support personnel act as a In Charge if the In Charge is an onboard prior to passenger boarding

A

No However they may be counted towards the minimum requirement provided they are qualified flight attendants they are not required to carry their FAM

96
Q

Can flight crew arrive after passengers have boarded

A

Yes

97
Q

On single asile Aircrafts can cabin crew transfer carts between galleys while aircraft is on the ground with passengers on

A

No

98
Q

Is it acceptable for caterers to upload galley equipment during boarding and deplaning and fuelling if the catering truck does not block the designated feeling emergency exit

A

Yes it is acceptable

99
Q

Can cabin crew be on board or board or deplane the aircraft during fuelling with engines running

A

No

100
Q

Can the auxiliary power unit be operated during fuelling with passengers on board

A

Yes

101
Q

What must cabin crew insure during fuelling

A

No one is smoking no means of ignition such as matches electrical switches are used during fuelling the seatbelt sign is switched off and the no smoking sign is switched on

102
Q

Before displaying the thumbs up single through the door viewing window what must cabin crew ensure

A

The seatbelt sign is off outside conditions have been assessed as safe doors are disarmed and cross check

103
Q

During irregular operation such as lightning advisory alert engines running and when advised by the pilot in command could the door be open from the inside

A

Yes

104
Q

Can cabin crew who use medical electrical devices such as pacemaker hearing aids open the aircraft door during a lightning advisory alert

A

No has these devices may become inoperative should a lightning strike occur

105
Q

When could the main aircraft boarding door be closed

A

When all baggage is stored in approved designated storage areas all overhead bins are closed and the pilot in command has authorize it could be closed

106
Q

If for any reason it is not possible to disarm an aircraft door or if arming and disarming indicators do not show door is disarmed what must cabin crew do

A

Remain by door to prevent it from being opened immediately advice the In charge who will advise the pilot remain by door area until maintenance personnel has arrived

107
Q

What is the intent of a silent review

A

The intent is to mentally prepare for a possible emergency during takeoff or landing

108
Q

If the flight deck door opens during takeoff or landing Should cabin crew leave their jumpseat and close the door

A

No no attempt should be made to close the door until it’s safe for cabin crew to leave their seat

109
Q

If cabin crew member wish to visit the flight desk during the flight should they request permission from the In Charge

A

Yes

110
Q

At the beginning of each flight the in charge designates how many flight attendants that are responsible for the flight deck

A

One other flight attendant

111
Q

When is overriding safety a flight consideration for flight crew

A

When the pilot assesses a flight safety situation is having more serious consequences than those dictated by security essential face-to-face communication between flight crew and cabin crew is needed flight crew observation or inspection of the cabin critical surface inspection or any other circumstances Judge by the pilot that would enhance safety

112
Q

What is the five second rule

A

Five seconds is to indicate that the door has been open too long and that it should be closed without delay

113
Q

Can flight deck access be granted if there is a delay between the interphone communication and the time the normal access code is

A

No

114
Q

When is the emergency access procedure used

A

If attempt to contact the flight crew via interphone have been unsuccessful and flight crew incapacitation is suspected when a thread exists an interphone communication is not possible when a cabin crew is being forced to initiate the access procedure

115
Q

What is a signal that unauthorized access is being attempted to get into the flight that

A

Entry of emergency access code without prior attempt to establish interphone communication

116
Q

What are the critical phases of flight

A

Push back Taxi takeoff initial climb up to 10,000 feet or approximately 10 minutes after takeoff approach below 10,000 feet or approximately 10 minutes prior to landing landing Taxi in

117
Q

What are critical face is a flight

A

Critical phase of flight include all ground operations when the aircraft is emotion and all flights below 10,000 feet

118
Q

What is sterile flight deck communication

A

The flight deck is sterile during the critical phase of a flight to allow flight crew to concentrate on their tasks and duties

119
Q

How often should the flight deck physically be checked by the In Charge

A

intervals not to exceed 90 minutes on all flights greater than two hours integration

120
Q

Can you pour liquids into Galley and lavatory sinks when aircraft is on the ground

A

Never poor liquids This may result in injuries to ground and maintenance personnel

121
Q

When conducting service on the ground can chair tables at over wing window exits be used

A

No

122
Q

When conducting service on the ground is only service by hand allowed

A

Yes not with trolleys

123
Q

Can an aircraft be dispatched with an inoperative smoke detector if refuse bags are not in lavatory

A

Yes

124
Q

Is it prohibited to eat chew or spit tobacco or tobacco products

A

Yes

125
Q

Is it cabin crew responsibility to constantly monitor cabins and lavatories for early detection of potential safety security and health related incidents

A

Yes walk through cabin and inspect lavatories on intervals of no less than once every 15 minutes and insure no hazardous items are discarded on the floor

126
Q

Can service still be conducted during light turbulence

A

Yes service may be conducted little or no difficulty is encountered in walk-in occupants me feel slightly strain against seatbelt or shoulder harness unsecured objects maybe displaced slightly

127
Q

Does service have to be stopped during moderate turbulence

A

Yes stop service make announcement stow equipment check for cabin secure sit in jumpseat and fasten seatbelt and shoulder harness give cabin secure

128
Q

When should you stow baggage besides Taxi takeoff and landing

A

Turbulence exceeding light

129
Q

What should you do for unanticipated moderate Turbulence

A

If turbulence is at a level where personal safety is compromise take any necessary action to protect yourself hold on to any fix part of the aircraft or sit down do not move until in charge advises it is safe to resume duties

130
Q

What is the reaction inside the cabin with severe turbulence

A

Service and walking is impossible occupants are forced finally against seatbelt and shoulder harness

131
Q

What to do with anticipated severe
Turbulence

A

Stop service make announcement stow equipment check for cabin secure give cabin secure signal sit down fasten seat belt do not get up until in charge advises it is safe to resume duties

132
Q

What to do with unanticipated turbulence

A

Stop service place hot coffee and water jugs on the floor set brakes on all carts at present location sit in nearest seat in fasten seatbelt if no seat available hold on to fix part of aircraft or sit on floor hold onto cart if possible

133
Q

Should you reset a circuit breaker before approved by the flight crew

A

No

134
Q

If any electrical equipment is involved in an incident accident do you make an entry in the cabin defect log and complete appropriate forms

A

Yes

135
Q

In the event of water leakage is observed near electrical equipment and switches what must cabin crew do

A

Advice flight Crew shut power off to that area or equipment ensure circuit breaker is pulled asper procedure Ensure on off switch is in off position relocate passengers log defective equipment in cabin defect log complete all appropriate forms

136
Q

What are three types of electrical outlets on all Air Canada Aircrafts

A

Lavatory electrical outlets cabinet electrical outlets Saint mounted electrical outlets in USB ports

137
Q

What appliances are allowed to be connected in the lavatory electrical outlets

A

Electric razors connecting appliances other than electric razors would present a fire hazard

138
Q

What are circuit breakers

A

Heat sensing equipment which protect the majority of electrical circuits against overheating on board the aircraft

139
Q

If a circuit breaker has tripped during the flight what colour rim is showing as it base

A

A white trim showing at its base

140
Q

Is the cycling of resetting a circuit breaker prohibited unless directed by the pilot in command

A

Yes

141
Q

Do some circuit breakers have three phase

A

Yes the possibility exists that one or more of the phases have not tripped I’m sure that the other circuit breakers are falling out by pulling on the buttons

142
Q

Should you allow the circuit breaker to cool for three minutes before attempting one reset

A

Yes

143
Q

If a circuit breaker trips again should you attempt to reset it a second time

A

No I repeated resetting of a circuit breaker could result in an electrical fire

144
Q

If the serviceable wire is missing or broken on the emergency power shut off control switch that is located near the video control centre what should you do

A

Cabin crew must advise the pilot in command if on board and maintenance personnel So the system can be reset before the flight The emergency power shut off control switch controls power to the entire IFE system and is used only for emergency purposes

145
Q

In case of an emergency to remove all electrical power to the IFE what should you do

A

Advise the pilot of the emergency brake the safety wire lift a plastic cover move the emergency shut off control switch down to the off position follow the pilots instruction

146
Q

Are noise busters electronic noise cancelling devices approved by Meda permitted during all phases of flight

A

Yes provided they have no transmitting functions

147
Q

What are some electronics permitted in-flight except during the Taxi takeoff and landing

A

Keyboard and mouse electric shavers laptop computers noise busters virtual reality devices

148
Q

What are some prohibited electronic devices At all times

A

Radio transmitters radio controlled toys printers laser pointers

149
Q

Can portable personal humidifiers be used in the cabin

A

No including the ofar as they emanate water vapours that can damage aircraft components they should not be plugged to any source of electronic outlets

150
Q

Can all headsets connected to The Ife system or to portable electronic device be worn during all phases of flight

A

Yes except during the safety demonstration headsets connected to personal PED must be removed while receiving Overwinf an unmanned exit briefing while receiving individual safety briefing during planned emergency preparation

151
Q

When could cabin crew use their personal PED’s on board the aircraft

A

When referring to To regulatory manuals and company documents logging cabin defects completing reports assisting customers while adhering to regulatory requirements during Taxi takeoff Landon personal PED’s are not to be used so cabin crew must focus their attention to safety of flight to use a company issued device is only permitted during authorized crest

152
Q

Can passengers with disabilities be allowed to leave their chair back in the reclined position for Taxi takeoff and landing

A

Yes the passenger has to be certified by the Air Canada occupational health service as being unable to sit upright the passenger occupies a seat adjacent to the fuselage and is not sitting in a row that is next to or immediately in front of an emergency exit no person is seated in the passenger seat directly behind a seat with the seat back the back of the seat occupied by the passenger does not obstruct any persons access to the isles or to an emergency exit

153
Q

 Can sleep apnoea machines by level positive airway pressure or continuous positive airway pressure devices portable oxygen concentrators and life-support equipment in medical evacuations be used on board

A

Yes extra batteries must be carried in carry-on baggage and must be packaged in a manner that protects them from short circuits and physical damage they must be stored under the seat in front of the passenger And could not be plugged into an inside power supply

154
Q

Does use of sleep apnea machine device have to be approved by meda

A

No the use of these devices during all phases of flight is permitted and does not require approval the device is to be safely stored under the seat in front of the passenger for all phase is a flight

155
Q

Our personal oxygen concentrator considered dangerous goods

A

No they are handled by the passenger and the passengers have to be approved to travel with their device For passengers that have personal oxygen concentrator’s and have a humidifier attachment to it has to be removed from the POC during Taxi takeoff and landing before it is laid flat under the seat

156
Q

Do passenger using MEDEVACS have to be accompanied by a personal attendant who is trained in the operation of life-support equipment

A

Yes in the case of a ventilator the personal attendant is also trained to manually take over the ventilators function in case of malfunction cabin

157
Q

Is a dialysis machine permitted on board

A

Passengers are permitted to travel with these devices as carry-on baggage however they’re use on board is not permitted

158
Q

Can an adult at any time be able to care for more than one infant on board in aircraft whether infant is lap held or sitting in approved child extreme device

A

No

159
Q

Can a passenger with infant sit in a restricted row

A

No

160
Q

What are the two categories of animals permitted on board

A

Carry on pets and service animals

161
Q

Cabin baggage must be stowes prior to door closing and for taxi takeoff turbulence exceeding light and landing true or false?

A

True

162
Q

Where must cabin baggage be stowed

A

Kept and stowed in proximity to their assigned position not stowed in business class overhead Bins not all placed in same area limiting passengers and placing their belongings in proximity to their seats deadheading cabin crew must place under seat and overhead bin storage

163
Q

What must you ensure prior to checking a bag

A

Travel documentations medication danger good items not permitted as check baggage such as batteries including those contain PED’s and smart bags are removed

164
Q

Where are mask canes in crutches be stowed

A

In a coat room or overhead bin underneath a seat adjacent to a sidewall not restricted rows

165
Q

What procedures must be followed when unaccompanied vital organs must be carried in the cabin

A

Gate agent will deliver the container directly to the in charge advice pilot in command still container and approved storage location destination the In Charge gives a container to get agent getting a flight immediately after door opening

166
Q

What is an article that is required to be on board the aircraft in accordance with airworthiness requirements and operating regulations or that is authorized by transport Canada to me special requirements

A

Alcohol duty-free articles dry ice in carts oxygen bottles fire Extinguishers

167
Q

Are disabling devices such as mace pepper spray electroshock weapons such as tasers accepted on board

A

No

168
Q

Can wheelchairs with batteries that cannot be removed be permitted in as cabin baggage and doesn’t need the approval of Air Canada and must the pilot in command be informed of the location

A

They must be as checked baggage and the pilot needs to be informed of the location and must have the approval from Air Canada

169
Q

Can battery powered wheelchair with lithium batteries but can be removed be accepted in or as cabin baggage

A

Yes cannot be checked

170
Q

Can oxygen or air gaseous cylinders required for medical use be permitted in or as cabin baggage

A

No it is not permitted in cabin baggage it is not permitted in checked baggage and it is not permitted on one’s person

171
Q

True or false only a lithium battery that can be removed from mobility aid can be carried in the cabin

A

True for all other battery types they must remain with the devices and placed with the check baggage

172
Q

What must cabin crew do when they suspect an item of cabin baggage to contain dangerous goods or if any item a baggage is a fixed with dangerous good hazard labels

A

Locate the owner and ask him to open the package then verify

173
Q

Should all spare batteries be individually protected to prevent short the circuits

A

Yes Keep them in the original retail packaging tape over the expose terminals putting each battery in a separate plastic bag or protective pouch

174
Q

Prior to departure if item is not a dangerous good item or if the item is a dangerous good accepted as cabin baggage checked baggage what should cabin crew do

A

Allow article to remain on board request passenger to de face or remove dangerous goods hazard label

175
Q

If an item is a dangerous good or of the item is a dangerous good not accepted as cabin or checked baggage what should cabin crew

A

Advice pilot in command ask Passenger to return to the gate do not allow article to be re boarded

176
Q

During flight if item is a dangerous good or if the item is a dangerous good not accepted as cabin or checked baggage what should cabin crew do

A

Advise the pilot remove article from passenger overhead bin secure article away from passenger and heat sources still preferably an empty metal container

177
Q

What is the key to attaining zero defects with onboard equipment

A

The communication between the in-flight service and other departments the cabin defect log is the official medium for in-flight service to report defective or unavailable equipment to other departments

178
Q

What should safety equipment be when doing checks

A

Accessible available functional

179
Q

If the flight crew is not on board what must be in charge verify to determine whether the first flight of the day safety equipment check is required

A

The aircraft journey log locating the flight deck on board library

180
Q

When should you do your safety equipment checks other than the first flight of the day

A

If the aircraft
has been left an attendant for any period of time by the entire cabin crew following a crew change when an incharge to incharge briefing on board the air craft did not occur anytime a cabin crew deems it is necessary due to concerns or observations regarding safety equipment

181
Q

Should cabin Crew verify the cabin defect log prior to making an entry to make sure that the defect hasn’t already been entered

A

Yes

182
Q

To ensure that urgent matters are reported to maintenance personnel and rectified at the next station stop when should cabin crew inform the pilot in command about the defect written in the cabin defect logbook

A

Immediately if the defect is discovered prior to departure prior to top of de scent if a defect is discovered after departure

183
Q

If a discrepancy exist between the information in the FAM and the procedures found in the MEL which procedures must be followed

A

The MEL procedures must be followed

184
Q

Which item must be logged and attach an unserviceable seal when inoperative

A

Oxygen bottles oxygen masks fire extinguisher seatbelt extensions Medi Pak bassinet collapsible trolly Atlas half size cart extensions any other portable safety equipment

185
Q

Should removable service equipment be reported in the cabin defect logbook

A

No

186
Q

When an injury has accured because of an inaoperative or hazardous cabin equipment do you have to record the unserviceable seal number in the mandatory online safety report

A

Yes

187
Q

Should the yellow rectangular warning tag used by maintenance be removed by cabin crew

A

No

188
Q

What must cabin crew a fix to equipment that has caused injury throughout flight

A

Incident accident label to insure a proper investigation is carried out before equipment is returned into service

189
Q

When an aircraft is dispatched with an inoperative door or emergency exit or slide does a life safety demonstration have to be made by cabin crew

A

Yes since door and exit locations will defer from the video cabin crew must make a PA informing passengers of the location of the inoperative exit

190
Q

Can passengers use seats that were blocked off for an inoperative door slide or exit for takeoff and landing

A

Yes during flight passengers me use the seats that were blocked off however passengers must return to their assigned seats for takeoff and prior to landing

191
Q

What is the emergency lighting system consist of and how long does it last

A

Exit light ceiling light exterior light escape path lights and losses 12 minutes automatically in the event of a power loss or manually Aktivated by cabin crew

192
Q

Do braille cards replace the need of an individual preflight briefing

A

No since these cards are not tailored to each aircraft type they must be provided for additional instructions on how to become familiar with the location of emergency exits flotation device oxygen mask and ife visually impaired features

193
Q

What are the preflight checks of braille cards

A

Five copies of each language French and English are found in the side pocket of the last row of economy class

194
Q

Is there a braille version of the Air Canada medical clearance card and warning card

A

 yes

195
Q

Do you have to contact the medical advisory service provider even if there is a medical volunteer on board medlinkda

A

Yes

196
Q

Which smoke detector does not require a preflight check

A

Smoke sampling Port

197
Q

When should cabin crew advise in charge who advises the pilot in command and maintenance about a smoke detector preflight check

A

When it is not sealed and not functional with accompanying audible visual warning signal Make an entry in the cabin defect logbook

198
Q

What are the steps before arming a door

A

Arm the door with start of aircraft movement push back from the gate this ensures that every automatic deployable means emergency evacuation is ready for immediate use verify door status arm doors ask for responsibility visually check for armed indicators Cross check and confirm door

199
Q

Cabin crew must wait until the aircraft has arrived at the gate and see the sign is off prior to disarming doors true or false

A

True

200
Q

When smoke from fire on board fills the cabin quickly with excessive smoke what must cabin crew do

A

Advise a pilot and command avoid opening the flight deck door unnecessarily dawn protective equipment advice passengers to bend over cover mouse and nose with clothing and take slow shallow breath distribute wet towels

201
Q

When could in charge give the verbal cabin secured to the pilot in command prior to aircraft movement

A

All cabin baggage stowed and approved storage areas spots over wing window door exit and emergency exit briefings are complete passengers are seated galley secured flight attendants have confirmed that all passengers are seated and cabins and galleys are secured for Taxi takeoff and landing

202
Q

True or false preflight checks are to be done for lavatory fire extinguishers

A

False

203
Q

Up to how many weeks can a pregnant woman travel

A

36 week

204
Q

An aircraft Attached to a bridge is considered secured but what are the conditions

A

All exterior doors are closed

205
Q

Can Crew exit the flight deck on the curtains are opened

A

Yes

206
Q

Who must know about the presence of IFS

A

And charge flight crew

207
Q

When could cabin crew initiate evacuation

A

In a life-threatening catastrophic situation

208
Q

On narrow body Aircrafts there no less than one cabin crew member per 50

A

Passenger seat units

209
Q

On widebody fleet no less than one cabin crew member per 40

A

Passengers

210
Q

Can an aircraft carrying nine or less Air Canada employees be dispatch without cabin crew

A

Yes

211
Q

If cabin crew becomes incapacitated during flight cabin crew may solicit the assistance of an able bodied passenger true or false

A

True

212
Q

K Can a white body aircraft be dispatched with less cabin crewmembers than a specified in the minimum requirement when a cabin crew member is incapacitated on duty or during a stopover layover and away from a crew base

A

Yes

Sep (1 decks)

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