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Human Behavior > Semi-Final > Flashcards

Semi-Final Flashcards

1
Q

It is a system of behaviours and psychological processes occurring within a social group (intragroup dynamics), or between social groups (intergroup dynamics).

A

Group dynamics

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2
Q

Proponent

A

1924, Gestalt psychologist, Max Wertheimer

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3
Q

the interactions that influence the attitudes and behavior of people when they are grouped with others through either choice or accidental circumstances.

A

Group dynamics

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4
Q

It deals with the attitudes and behavioral patterns of a group.

A

Group dynamics

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5
Q

It concern how groups are formed, what is their structure and which processes are followed in their functioning. Thus, it is concerned with the interactions and forces operating between groups.

A

Group dynamics

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6
Q

Basis

A 
General nature
Major concepts
Primary focus
Source of leader power
Guidelines for behavior
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7
Q

General nature

A

Informal- Unofficial

Formal- Official

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8
Q

Major concepts

A

Informal- Power and Politics

Formal- Authority and Responsibility

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9
Q

Primary focus

A

Informal- Person

Formal- Position

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10
Q

Source of leader power

A

Informal- Given by group

Formal- Delegated management

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11
Q

Guidelines for behavior

A

Informal- Norms

Formal- Rules and Policies

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12
Q

Sources of control

A

Informal-Sanctions

Formal- Rewards and Penalties

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13
Q

Benefits of Informal Organization

A

Makes a more effective total system
Lighten workload on management
Helps get the work done
Tends to encourage cooperation
Fills in gaps in manager’s abilities
Gives satisfaction and stability to work group
Improves communication
Provides a safety value for employee emotions
Encourages managers to plan and act more carefully
Contributes to higher cohesiveness

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14
Q

Problems of informal organization

A 
Develops undesirable rumor
Encourages negative attitudes
Resists change
Leafs to interpersonal and intergroup conflicts 
Rejects and harasses some employees
Weakens motivation and satisfaction 
Operated outside of management control 
Support conformity
Develops role conflicts
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15
Q

Alternative structures of a committee

A

Brainstorming
Nominal Group Technic
Delphi Decision-Making
Dialectic Decision Methods

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16
Q

Formal groups created to illicit ideas, make issues, debate in issues and negotiate resources

A

Committee

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17
Q

Group members are also asked to give status reports and receive constructive feedback

A

Committee

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18
Q

It is generally a specific type of group meeting in which members in their group role have been delegated the autgority to handle the problem at hand

A

Committee

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19
Q

Weaknesses

A

Size
Agenda
Composition
Leadership

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20
Q

It is a problem conference technique for encouraging creative thinking in groups

A

Brainstorming

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21
Q

It is an unrestrained participation in discussion of developing new ideas and helping solve specific problems

A

Brainstorming

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22
Q

Brainstorming is built around 4 basic guidelines for

A

Generate as many ideas as possible
Be creative and imaginative
Build upon, extend or combine earlier ideas
Withhold criticisms of other’s ideas

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23
Q

Brainstorming has two major principles:

A

All ideas are encouraged

Encourage members to suggest more ideas so that eventually, higher-quality ones may be considered and developed

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24
Q

Members having minimal interaction to produce a decision

A

Nominal group Technic

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25
Q

The steps of nominal group technic

A

People are brought together and presented with a problem
They develop solutions independently
Their ideas are shared with others in an organized format in a round robin process to ensure that all members get the opportunity to present their ideas
A brief time is allotted so that questions can be asked
Group members designated their preference for the best alternatives by a secret ballot
The group decision is announced

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26
Q

The process is called, “___” since members are on the whole, part of a group in name only

A

Nominal

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27
Q

A series of questionnaires are distributed to respondents, who do not need to meet face to face

A

Delphi-Decision making

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28
Q

All communication typically is in writing

A

Delphi-Decision Making

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29
Q

Members are selected because they are experts or have relevant information to share

A

Delphi-Decision Making

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30
Q

The Delphi Decision Process

A

Elimination of interpersonal problems among panel members
The proper use of time
Adequate time for reflection and analysis of respondents
Diversity of ideas that are generated
The accuracy of predictions and forecast made

31
Q

Traces its roots to Plato and Aristotle, offers a way of overcoming their problems

A

Dialectic Decision Methods

32
Q

The incomplete evaluation of opinions that may reflect either the participant’s dislike of meetings or the like of willingness to raise questions and confront difficult issues and come face to face to decision making group average too hastily and made on one alternative which may be overlooking others

A

Dialectic Decision Methods

33
Q

Dialectic process

A

Clear Statement of the problem
There might be two or more competing proposals that might came up
The participants identify the explicit or implicit assumptions that go with each proposal
The group breaks into advocacy subgroup
Examine and argue the merits of their arguments
The group makes a decision based on the competing presentations of the participants

34
Q

Same but differs in duration being together

A

Group

Team

35
Q

Activities to be done and accomplished within a group

A

Group dynamics

36
Q

Stronger force

Not so strong force

A

Leader
Follower
Powerful leader

37
Q

Build or create hem unintentionally

A

Informal groups

38
Q

Mandated by the organization

A

Informal group

39
Q

Tasks are more definite and given

A

Formal group

40
Q

Basis is interest, proximity, friendships

A

Informal group

41
Q

Noticed by management, end up being the leader in the organization

A

Informal leader of an Informal group

42
Q

Ex: EU part if the management but cannot serve the informal group causing conflict of interest

A

Informal leader

43
Q

Charismatic, personality, high PR

A

Power and Politics

44
Q

Not written, understanding without saying

A

Norms

45
Q

Written

A

Rules and Policies

46
Q

Even the management and organization cannot recognize __ successful ___ guaranteed

A

Informal group

47
Q

Theory of interrelatedness and interdepence

A

Makes a more total effective total system

48
Q

They share everything/information

“chismis”

A

Lighten workload on management

49
Q

Good communicator, conveyor

A

Informal leader

Fills in gaps

50
Q

Controls and monitors the fluid, without group, you feel pain
It buffers pain

A

Provides a safety valve

51
Q

You don’t decide for yourself, rely on group

A

Encourages negative attitudes

52
Q

Breakaway group

A

Leads to interpersonal, and intergroup conflicts

53
Q

Superiority

A

Rejects and harasses some employees

54
Q

Honesty or the organization

Own belief or the group’s belief

A

Informal group

55
Q

Make use of organizataional goals and monitor them

A

Informal group

56
Q

Instead of prohibiting

A

Accept and understand

57
Q

More into formal groups, specific purpose

A

Committee

58
Q

Form of ideas IDEA GENERATION

Think freely,

A

Brainstorming

59
Q

Withhold/Deferred judgment to yourself until all ideas are mentioned

A

Deferred judgment

60
Q 
Form a group, distinguished 
A decision derived by the body
Ideas are chosen based on pros cons
Vote based, give a stand
Majority of the
A

Nominal Group Technic

61
Q

Members of the group are pre-selected

Certain Qualifications to be part of a certain group

A

Delphi-Decision Making

62
Q

Compensation for single parents

A

Delphi-Decision Making

63
Q

Confrontation, Arguments, come face-to-face, they meet
Di- two parties are involved, different sides
Ask to present their views

A

Dialectic Decision Methods

64
Q

Software

Objectives

A

Group decision support systems

65
Q

Weaknesses of a Committee

A

Slowlessness and expensiveness (Ad Hoc Committee)
Meetings spend so much time, not fruitful
Group think
You let the group decide
Q

66
Q

purpose of the ___ is somewhat definite, consistent of organization’s goals (—)

A

Group

67
Q

Greek word, dynamis Study of forces operating within a group

A

Group dynamics

68
Q

Recognition by the management

A

Formal group

69
Q

Interest are same

A

Formal group

70
Q

Same wavelength

A

Norms

71
Q

Systems theory

A

Makes a more total effective system

72
Q

“Kalingkinan”

A

Makes a more total effective system

73
Q

Anti-thesis of brainstorming

A

Deferred Judgment

Human Behavior (4 decks)

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