Semi-Final Flashcards

1
Q

It is a system of behaviours and psychological processes occurring within a social group (intragroup dynamics), or between social groups (intergroup dynamics).

A

Group dynamics

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2
Q

Proponent

A

1924, Gestalt psychologist, Max Wertheimer

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3
Q

the interactions that influence the attitudes and behavior of people when they are grouped with others through either choice or accidental circumstances.

A

Group dynamics

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4
Q

It deals with the attitudes and behavioral patterns of a group.

A

Group dynamics

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5
Q

It concern how groups are formed, what is their structure and which processes are followed in their functioning. Thus, it is concerned with the interactions and forces operating between groups.

A

Group dynamics

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6
Q

Basis

A
General nature
Major concepts
Primary focus
Source of leader power
Guidelines for behavior
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7
Q

General nature

A

Informal- Unofficial

Formal- Official

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8
Q

Major concepts

A

Informal- Power and Politics

Formal- Authority and Responsibility

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9
Q

Primary focus

A

Informal- Person

Formal- Position

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10
Q

Source of leader power

A

Informal- Given by group

Formal- Delegated management

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11
Q

Guidelines for behavior

A

Informal- Norms

Formal- Rules and Policies

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12
Q

Sources of control

A

Informal-Sanctions

Formal- Rewards and Penalties

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13
Q

Benefits of Informal Organization

A

Makes a more effective total system
Lighten workload on management
Helps get the work done
Tends to encourage cooperation
Fills in gaps in manager’s abilities
Gives satisfaction and stability to work group
Improves communication
Provides a safety value for employee emotions
Encourages managers to plan and act more carefully
Contributes to higher cohesiveness

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14
Q

Problems of informal organization

A
Develops undesirable rumor
Encourages negative attitudes
Resists change
Leafs to interpersonal and intergroup conflicts 
Rejects and harasses some employees
Weakens motivation and satisfaction 
Operated outside of management control 
Support conformity
Develops role conflicts
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15
Q

Alternative structures of a committee

A

Brainstorming
Nominal Group Technic
Delphi Decision-Making
Dialectic Decision Methods

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16
Q

Formal groups created to illicit ideas, make issues, debate in issues and negotiate resources

A

Committee

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17
Q

Group members are also asked to give status reports and receive constructive feedback

A

Committee

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18
Q

It is generally a specific type of group meeting in which members in their group role have been delegated the autgority to handle the problem at hand

A

Committee

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19
Q

Weaknesses

A

Size
Agenda
Composition
Leadership

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20
Q

It is a problem conference technique for encouraging creative thinking in groups

A

Brainstorming

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21
Q

It is an unrestrained participation in discussion of developing new ideas and helping solve specific problems

A

Brainstorming

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22
Q

Brainstorming is built around 4 basic guidelines for

A

Generate as many ideas as possible
Be creative and imaginative
Build upon, extend or combine earlier ideas
Withhold criticisms of other’s ideas

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23
Q

Brainstorming has two major principles:

A

All ideas are encouraged

Encourage members to suggest more ideas so that eventually, higher-quality ones may be considered and developed

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24
Q

Members having minimal interaction to produce a decision

A

Nominal group Technic

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25
The steps of nominal group technic
People are brought together and presented with a problem They develop solutions independently Their ideas are shared with others in an organized format in a round robin process to ensure that all members get the opportunity to present their ideas A brief time is allotted so that questions can be asked Group members designated their preference for the best alternatives by a secret ballot The group decision is announced
26
The process is called, "___" since members are on the whole, part of a group in name only
Nominal
27
A series of questionnaires are distributed to respondents, who do not need to meet face to face
Delphi-Decision making
28
All communication typically is in writing
Delphi-Decision Making
29
Members are selected because they are experts or have relevant information to share
Delphi-Decision Making
30
The Delphi Decision Process
Elimination of interpersonal problems among panel members The proper use of time Adequate time for reflection and analysis of respondents Diversity of ideas that are generated The accuracy of predictions and forecast made
31
Traces its roots to Plato and Aristotle, offers a way of overcoming their problems
Dialectic Decision Methods
32
The incomplete evaluation of opinions that may reflect either the participant's dislike of meetings or the like of willingness to raise questions and confront difficult issues and come face to face to decision making group average too hastily and made on one alternative which may be overlooking others
Dialectic Decision Methods
33
Dialectic process
Clear Statement of the problem There might be two or more competing proposals that might came up The participants identify the explicit or implicit assumptions that go with each proposal The group breaks into advocacy subgroup Examine and argue the merits of their arguments The group makes a decision based on the competing presentations of the participants
34
Same but differs in duration being together
Group | Team
35
Activities to be done and accomplished within a group
Group dynamics
36
Stronger force | Not so strong force
Leader Follower Powerful leader
37
Build or create hem unintentionally
Informal groups
38
Mandated by the organization
Informal group
39
Tasks are more definite and given
Formal group
40
Basis is interest, proximity, friendships
Informal group
41
Noticed by management, end up being the leader in the organization
Informal leader of an Informal group
42
Ex: EU part if the management but cannot serve the informal group causing conflict of interest
Informal leader
43
Charismatic, personality, high PR
Power and Politics
44
Not written, understanding without saying
Norms
45
Written
Rules and Policies
46
Even the management and organization cannot recognize __ successful ___ guaranteed
Informal group
47
Theory of interrelatedness and interdepence
Makes a more total effective total system
48
They share everything/information | "chismis"
Lighten workload on management
49
Good communicator, conveyor
Informal leader | Fills in gaps
50
Controls and monitors the fluid, without group, you feel pain It buffers pain
Provides a safety valve
51
You don't decide for yourself, rely on group
Encourages negative attitudes
52
Breakaway group
Leads to interpersonal, and intergroup conflicts
53
Superiority
Rejects and harasses some employees
54
Honesty or the organization | Own belief or the group's belief
Informal group
55
Make use of organizataional goals and monitor them
Informal group
56
Instead of prohibiting
Accept and understand
57
More into formal groups, specific purpose
Committee
58
Form of ideas IDEA GENERATION | Think freely,
Brainstorming
59
Withhold/Deferred judgment to yourself until all ideas are mentioned
Deferred judgment
60
``` Form a group, distinguished A decision derived by the body Ideas are chosen based on pros cons Vote based, give a stand Majority of the ```
Nominal Group Technic
61
Members of the group are pre-selected | Certain Qualifications to be part of a certain group
Delphi-Decision Making
62
Compensation for single parents
Delphi-Decision Making
63
Confrontation, Arguments, come face-to-face, they meet Di- two parties are involved, different sides Ask to present their views
Dialectic Decision Methods
64
Software | Objectives
Group decision support systems
65
Weaknesses of a Committee
Slowlessness and expensiveness (Ad Hoc Committee) Meetings spend so much time, not fruitful Group think You let the group decide Q
66
purpose of the ___ is somewhat definite, consistent of organization's goals (---)
Group
67
Greek word, dynamis Study of forces operating within a group
Group dynamics
68
Recognition by the management
Formal group
69
Interest are same
Formal group
70
Same wavelength
Norms
71
Systems theory
Makes a more total effective system
72
"Kalingkinan"
Makes a more total effective system
73
Anti-thesis of brainstorming
Deferred Judgment