Semester 1 Final (1) Flashcards
Acting in the patient’s best interest (Hippocratic Oath)
Beneficence
Respect for the patient to make own decisions about what is best (patient bill of rights)
Autonomy
Doing no harm
Nonmaleficence
Treating everyone fairly
- Distributive (equal distribution of goods)
- Compensatory (act to make up for past injustice)
- Procedural (first come, first serve)
Justice
Tell the truth, do not lie
Veracity (from autonomy and beneficence)
Obligation to keep information concerning patients private except when doing so would bring harm to innocent people or to the client personally
Confidentiality/Privacy (from beneficence)
Actions should be faithful to patient
Fidelity (from beneficence)
In RIPS, the realm can be…
- Individual: Good of the pt/client; Focus: rights, duties, relationships, and behaviors between individuals; least complex problems
- Organizational: Good of the organization; Focus: structures and systems that facilitate organizational or institutional goals
- Societal: Common good; Most complex realm
In RIPS the individual process can be…
- Moral Sensitivity
- Moral Judgment
- Moral Motivation
- Moral Courage
In RIPS the situation can be…
- Issue/Problem: Moral values are present or may be challenged
- Dilemma: Right vs right; Multiple alternative courses of action may be taken, which fulfill an important duty and it is not possible to fulfill each
- Distress: Know the right course of action, but are not authorized or empowered to perform it; Often during the implementation phase of decision making
- Temptation: Right vs wrong; Choice between wrong and right when you stand to benefit from choosing the wrong
- Silence: Ethical values are challenged, but no one is speaking about this challenge to values
What are the 4 aspects of therapeutic communication?
- Speaks
- Is Fully Present
- Listens
- Develops Trust
Try to understand others’ feelings, moods, emotions (verbal, non-verbal); Try to understand reasons behind behavior (active listening)
Empathy
Aspects of this part of communication are: Active Listening, Paraphrase, Check-ins, Encouragers, Ask Questions, Make Observational Comments, Summarize, Respect Silence
Effective listening
What are not responses you should not make to patients?
- Offer reassurances (“it can’t be all that bad”)
- Judgmental responses (convey judgment, advice at wrong time, stereotypical)
- Defensiveness (“You’re always late. I’ve got better things to do than wait for you”)
What are responses you should make to patients?
- “I” Responses
2. Congruence
Body language indicated by hands to chest, hands spread palms out
Honesty
Body language indicated by clenched hands, locked ankles, holding arm rests, holding arms behind back
Self-control
Body language indicated by nodding head, touching, moving closer
Acceptance
Body language indicated by fidgeting, clearing throat or voice pitch change, biting nails, shaking, perspiration, blinking
Nervous
Body language indicated by erect posture, frequent eye contact, chin forward, steepling hands, deeper voice tone, smile
Confidence
Body language indicated by standing or sitting on a higher level, feet on desk, leaning back in chair with hands behind head, placing personal possessions on another’s desk
Dominance
Body language indicated by wringing hands, blushing
On the spot
Body language indicated by kicking, rubbing back of neck, short breaths, hitting
Frustrated
Body language indicated by standing with hands on hips, open coat, sitting on edge of chair
Readiness