Segmentation Flashcards
Segmentation Process
- Needs-based Segmentation
- Segment Identification
- Segment Attractiveness
- Segment Profitability
- Segment Positioning
- Segment Acid Test
- Marketing Mix
Effective Segment Criteria
- Measurable
- Substantial
- Accessible
- Differentiable
- Attainable
Single-segment concentration
One Product for one market
Selective specialization
Diff. products for diff. markets
Product specialization
Same product for every market
Market specialization
Different products to cover one market
Positioning
The way the product is defined by consumers on important attributes—the place the product occupies in consumers’ minds relative to competing products.
Differentiation strategies
- Product
- Personal
- Channel
- Image
Value Proposition
Overall or full positioning of the brand
Ex. More for less, Less for Less, Less for the same, More for More, more for the same
Business Markets Segments
- Demographics
- Operating Variable
- Purchasing Approaches
- Situational Factors
- Personal characteristics
Loyalty statuses
Hard core, split loyals, shifting loyals, switchers
Decision roles
Initiator, Influencer, Buyer, Decider, User
Behavioral Variables
Occasions, benefits, user status, usage rate, buyer readiness, loyalty status, attitude
Consumer Segment Markets
- Geographic
- Demgraphic
- Psychographic
- Behavioral
Differentiation
competitive advantages to deliver most value to customers