Security

Question 1

How shall Cabin Crew search the seat pockets?

Answer 1

Search by removing the seat pocket contents.

Question 2

When shall Cabin Crew conduct security search/check?

Answer 2

• At outstations
• In DXB when Group Security Staff are not available

Question 3

How shall Cabin Crew search medical kits?

Answer 3

• Medical kits with seals intact are not required to be searched in
DXB and outstations
• If the seal is tampered or broken, a Security Search must be
completed

Question 4

When shall Cabin Crew control access to the aircraft?

Answer 4

Cabin Crew must control access to the aircraft once they arrive on
board until they disembark the aircraft.

Question 5

Who is responsible to ensure that Cabin Crew have started their
security search in their area of responsibility?

Answer 5

Cabin supervisor

Question 6

State the security search method.

Answer 6

• Start in the cabin area
• Aft to forward, facing forward
• Bottom to top (floor level upwards)
• Inboard seats followed by outboard seats, e.g. D-E followed by C-B-A
• Row by row
• Once cabin search is completed, search the lavatory, galley and CRC
as applicable

Question 7

How shall Cabin Crew search in between seat cushions for Premium
Economy seats?

Answer 7

• Firmly pull the seat cushion away from the fixed armrest using both
hands
• Check the space between the cushion and the fixed armrest

Question 8

During a hijacking, which reaction is defined as antagonizing hijackers
verbally or physically?

Answer 8

Hero Reaction

Question 9

What are the Cabin Crew actions to deter theft in-flight?

Answer 9

• Remain vigilant and maintain a presence in the cabin
• Monitor the passengers for suspicious behaviour

Question 10

State the Formal Warning.

Answer 10

“On behalf of the captain, your behaviour is unacceptable. If it continues, we will be forced to take further necessary action against you.”

Question 11

Which security checklist is used during a Red Warning in-flight?

Answer 11

Emirates Aircraft Bomb Search List – In-flight

Question 12

A “Disruptive/Unruly passenger” is defined as someone whose
behaviour:

Answer 12

• Causes discomfort to other people
• Causes damage to property
• Is not compliant with the instructions of EK staff
• Endangers the safety of the aircraft, passengers, crew or
themselves

Question 13

State the 4 Ds

Answer 13

• Delay
• Distract
• Dilute
• Deny

Question 14

True or False?
Should a passenger request to return to the aircraft to retrieve a left
behind item, the passenger must be escorted by a Cabin Crew or
ground personnel.

Answer 14

True
At outstations Purser to liaise with Ground Personnel prior to granting
the request.

Question 15

When shall the HOT principle be used?

Answer 15

• Pre-flight
• In-flight
• Post-arrival

Question 16

What is the minimum number of Cabin Crew required for a restraint?

Answer 16

2

Question 17

What is the location of the Restraint Kit?

Answer 17

Under the Purser jump seat.

Question 18

In the sitting technique how should Cabin Crew distract the unruly
passenger?

Answer 18

From a safe distance one Cabin Crew should distract the unruly
passenger by speaking softly at eye level so that the passenger leans
forward.

Question 19

What are the contents of the restraint kit?

Answer 19

• 3 pairs of key cuffs (reusable)
• 2 straps
• 1 key
• 1 release tool

Question 20

Once the passenger is restrained, where shall the passenger be
taken?

Answer 20

To the closest available passenger seat.