Security

Question 1

When is the only time you can remove your ID card?

Answer 1

Once all the cabin doors are closed for departure.

Question 2

What should you do if your ID card is lost or stolen?

Answer 2

Inform the issuing company department and the issuing aerodrome authority.

Question 3

When should an aeroplane security search be carried out?

Answer 3

• Before every flight
• When there is reason to believe that unauthorised persons may have had access to it
• When instructed by the company security department.
• When arriving from a country not recognised as applying equivalent security standards

Question 4

What areas of the aeroplane are the Cabin Crew responsible for security searching?

Answer 4

• Overhead compartments
• Cupboards and storage compartments
• Lavatories and it’s compartments
• Bins
• Seat pockets
• Under seats between seats, and between seat and wall
• 10% of lifejacket pouches

Question 5

What should you do with non-suspicious objects found during the aeroplane security search?

Answer 5

Remove them from the aeroplane.

Question 6

When is a head count required?

Answer 6

• When there is reason to believe the number provided by the service provider does not correspond with the figures on the loadsheet
• Transit passengers remain on board
• When instructed by the commander or the company security department

Question 7

When is the checking of boarding cards required?

Answer 7

• On wide-body flights
• When there is reason to believe that an intruder may have boarded the aeroplane
• When instructed by the commander or the company security department

Question 8

What are the 4 levels of Threat for Unruly Behaviour?

Answer 8

Level 1 - Disruptive Behaviour (Verbal)

Level 2 - Physically Abusive Behaviour

Level 3 - Life-Threatening Behaviour (or Display of a Weapon

Level 4 - Attempted of Actual Breach of the Flight Crew Compartment

Question 9

What is a Notice of Violation?

Answer 9

A document left to the discretion of the Commander intended to prevent the escalation of an incident involving unruly behaviour.

Question 10

Where is the Notice of Violation found?

Answer 10

In the spare document folder.

Question 11

What are some de-escalating measures against unruly behaviour?

Answer 11

• Deny boarding
• Issue a verbal warning
• Issue a Notice of Violation
• Restraining
• Diversion to a suitable aerodrome

Question 12

What is the principle for restraining passengers?

Answer 12

“It’s better to resolve a problem by landing than to have to apply restraints”.

Question 13

When is the only time physical restraints are used and what is required?

Answer 13

When all other approaches have been exhausted. The commander’s approval is required.

Question 14

Who can help to assist with restraining a passenger and what needs to be made clear?

Answer 14

An ABP. It must be made clear that the Cabin Crew are to remain in charge and the ABP should act according to the Cabin Crew’s directions.

Question 15

When can mechanical restraints be applied without the commander’s approval?

Answer 15

When there are reasonable grounds to believe that such action is immediately necessary to protect everyone and the aeroplane’s safety.

Question 16

When can mechanical restraints be removed?

Answer 16

Never, unless authorised by the commander.

Question 17

What do you do when a prohibited item that is not suspected to be an explosive is found when on the ground?

Answer 17

Remove it from the aeroplane and hand it over to the local authority.

Question 18

What do you do when a suspected explosive or combustible substance is found when on the ground?

Answer 18

• Leave the aeroplane
• Contact the local authorities
• Initiate rapid disembarkation or emergency evacuation at the commander’s discretion when passengers are on board
• Prevent anyone returning to the aeroplane
• Contact the company operations department and report the situation

Question 19

What does LRBL stand for?

Answer 19

Least-risk bomb location.

Question 20

What do you do when a prohibited item that is not suspected to be an explosive is found when in flight?

Answer 20

Confiscate the item and store it in a secure location where it is sealed or locked in the galley. Hand it over to the local authority after landing.

Question 21

What do you do when a suspected explosive or combustible substance is found when in flight?

Answer 21

Follow the bomb threat LRBL procedure at the commander’s discretion.

Question 22

What do you do when a suspect narcotic substance or drug is found?

Answer 22

Do not touch it and contact the operations department for advice.

Question 23

What are the 3 options for security control for cabin baggage that becomes unaccompanied?

Answer 23

1. Rescreened as unaccompanied baggage; or
2. Rejected; or
3. Risk assessed between commander and appropriate operations/security department

Question 24

What are the 2 options for security control for hold baggage that becomes unaccompanied when it’s not a factor beyond the passenger’s control?

Answer 24

1. Rescreened as unaccompanied baggage; or

2. Rejected

Question 25

What is the procedure for passenger and physical hold baggage identification?

Answer 25

• CCM to be positioned at the top of each stair and a ground staff member at the bottom of each stair to direct passengers
• Max 10 passengers outside the aeroplane at the same time
• Hold baggage that is not identified shall be left behind and handed over to the handling agent

Question 26

What do you do when a hijacker is telling you to open the flight deck?

Answer 26

Enter the emergency access code as the flight crew will know to deny entry and the door will be dead bolted.

Question 27

What does FDAS stand for?

Answer 27

Flight Deck Access System.