Section3 Flashcards

1
Q

Marketing plan

A

A detailed, fully researched written report on marketing objectives and the marketing strategy to be used to achieve them

Made up of:

  • purpose+ mission
  • situational analysis
  • marketing objectives + strategies
  • marketing mix tactics
  • marketing budget
  • executive summary
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2
Q

Pest

A

Political
Economic
Social
Technological

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3
Q

SWOT analysis

A

Strength
Weakness
Opportunities
Threats

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4
Q

New product development

A

The design, creating and marketing of new goods and services

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5
Q

Test marketing

A

Launch of a product on a small-scale market to test consumers reactions to it

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6
Q

Research and development

A

Scientific research and technical development of new products/processes

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7
Q

Sales forecasting

A

Predicting future sales levels and sales trends

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8
Q

Sales-force composite

A

Method of sales forecasting, bringing all the individual predictions of future sales of all the sales representatives working for a business

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9
Q

Delphi method

A

A long-range qualitative forecasting technique that obtains forecasts from a panel of experts

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10
Q

Jury of experts

A

Uses the specialists within a business to make forecasts for the future

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11
Q

Trend

A

Underlying movement in a time series

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12
Q

seasonal fluctuations

A

Regular and repeated variations that occur in sales data within a period of 12 months

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13
Q

Cyclical fluctuations

A

Variations in sales that occur over periods of time of much more than a year and are due to the business cycle

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14
Q

Random fluctuations

A

Can occur at any time, will cause unusual sales figures

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15
Q

Income elasticity of demand

A

Measures the responsiveness of demand for a product following a change in consumers incomes

% change in demand for product
% change in consumer incomes

Value and its meaning :

X>0 	~ normal or superior good

X<0 	~ inferior good
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16
Q

Promotional elasticity of demand

A

Measures responsiveness of demand for a product following a change in the amount spent on promoting it

% change in demand for the product
% change in promotional spending

17
Q

Cross elasticity of demand

A

Measures the responsiveness of demand for a product following a change in price of another product

% change in demand for good A
% change in price of good B

Value and its meaning:

X>0 		~ substitute good 

X<0 		~ complementary goods
18
Q

Globalisation

A

Growing trend towards worldwide markets in products, capital and labour, unrestricted by barriers

19
Q

Free international trade

A

International trade that is allowed to take place without restrictions such as ‘protectionist’ tariffs and quotas

20
Q

Tariff

A

Tax imposed on an imported product

21
Q

Quota

A

Physical limit placed on the quantity of imports of certain products

22
Q

International marketing

A

Selling products in markets other than the original domestic market

23
Q

Pan-global marketing

A

Adopting a standardised product across the globe as if the entire world were a single market

24
Q

Global localisation

A

Adapting the marketing mix, including differentiated products, to meet national and regional tastes and cultures