Section One: The PFD five keys to success Flashcards
The PFD believes that the (blank) are the key to its success
Members
Safety: PFD has been a leader in this area for
over 37 years
SOP stands for…
standing operating procedures
All of the department’s SOP’s are…
“living documents” and are being revised on an ongoing basis
Each SOP is framed around…
the safety of our members as well as the public we service
A major component of our SOP’s is the
Risk Management plan
The risk management plan is
We will begin each response under the assumption that within the incident there are savable lives and property,
We will risk our lives a lot in a calculated manner to save savable lives
We will risk our lives a little in a calculated manner to save savable property
We will not risk anything for lives and property that are already lost
Every major incident we respond to is critiqued to determine if and how we can perform better in the future, critique range from…
individual one on one talks between crew members to formal critiques where any and all members of the department attend and dvds are distributed for review
Each member is responsible to utilize…
the equipment, SOP’s, training and common sense to ensure their safety and wellbeing of the other members and the public we serve
Professionalism should be on display..
at all times while working for PFD
Looking professional means
each member is wearing the appropriate uniform for the task at hand, and is prepared for each and every possible incident to which you may be dispatched
Wearing the appropriate uniform displays
professionalism, and provides a layer of safety for the members
(blank) should be driven and cared for in a professional manner and to professional standards.
Apparatus
The (blank) we utilize around the station and that is carried around on the apparatus must be maintained and cared for in a professional manner
equipment
It has been said that a professional is only as good as his…
tools
Each call should be treated as if it were
significant
the best possible (blank)(blank) should be provided by the crews on each and every call for service
customer service
A true professional is…
professional every time and everywhere
Engine, ladder, and ladder squad companies have crews of
4-5 members
Rescue companies and Battalion vehicle work in crews of
two
In the fire service, rarely if ever does anyone work (blank) of the other members of the department
Independently
Like a sports team, each member of the team needs to take…
personal responsibility to increase their knowledge, skills and abilities
There are times when individuals and crews are called to the scene of larger incidents and must
seamlessly integrate into a now larger team to accomplish the goals of the dept.
Each crew is encouraged to do things to increase crew continuity and kill levels including
eating lunch and dinner together, shopping, doing physical training (PT) relaxing and watching tv together