SECTION C: LRA (25 MARKS) Flashcards

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1
Q

Dismissals / Unfair Labour Practices

A

The law & principles regarding employee dismissals have undergone significant changes over the past 15 to 20 years especially because courts emphasised the concept of fairness. It was left to the Industrial Court to determine whether the dismissal of an employee was fair or not within the parameters of the “unfair labour” concept introduced in 1979 in the Labour Relations Act, 1956.

The Industrial Court set, in conjunction with international principles, 2 important requirements for a fair dismissal:
- Substantive fairness.
- Procedural fairness.
These principles are now embodied in our legislation.

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2
Q

The Main Principle with regard to dismissal / unfair labour practices:

A

Every employee has the right not to be unfairly dismissed or not to be subjected to an unfair labour practice. (Section 185)

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3
Q

Definition of Dismissal

A

A dismissal means that:
1. Employer has terminated employment with/without notice.
2. Employee employed in terms of fixed-term contract of employment expects employer:
- to renew fixed-term contract on same/similar terms but employer offered to renew it on less favorable terms or did not renew it.
- To retain employee in employment on indefinite basis but otherwise on same/similar terms as fixed-term contract but employer offered to retain employee on less favorable terms or did not offer to retain employee.
3. Employer refused to allow employee to resume work after taking maternity leave in terms of any law, collective agreement or contract of employment.
4. Employer who dismissed a number of employees for same /similar reasons has offered to re-employe one or more of them but refuses to re-employ another (selective re-employment).
5. Employee terminated employment with/without notice because employer made continued employment intolerable for employee (constructive dismissal).
6. Employee terminated employee with/without notice because new employer, after transfer in terms of section 197/section 197A, provided that employee with employment conditions that are substantially less favorable than those provided by old employer.

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4
Q

Automatically Unfair Dismissals (Section 187)

A

Certain reasons for dismissals re considered so unjust theat they are declared to be automatically unfair. Should any employer terminate the services of his employee under the following circumstances, it is automatically considered an unfair dismissal, without the employee having to allege an unfair dismissal & the the employer trying to prove the contrary:
- Employee exercised right to freedom of association.
- Employee disclosed information- lawfully required/entitled to give.
- Employee exercised rights conferred by LRA.
- Employee participated in proceedings in terms of LRA.
- Employee participated in or supported protected strike.
- Employee refused to perform his duties on protected strike.
- Pregnancy, intended pregnancy of employee or any related to pregnancy.
- Unfair discrimination by employer.
- Dismissal in context of transfer in terms of Section 197 or 197A.
-Employee made a protected disclosure.
-Employer locked employee out - did not accept proppsal for change in conditions of employment (a dismissal lock-out).

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5
Q

Date of Dismissal

A

PGLL - Pg 347

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6
Q

Requirements for a fair dismissal

A

The 2 golden rules in order to ensure fair dismissal are:
1. Substantive Fairness - There must be a faif & valid reason for the dismissal.
2. Procedural Fairness - Employee must have fair trial consistent with the rules of natural justice.

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7
Q

Name 3 Grounds on which termination of employment might be legitimate?

A
  1. Conduct of employee.
  2. Capacity of employee.
  3. The operational requirements of the employer.
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8
Q

Disciplinary procedures prior to dismissal.

A

Employers should adopt disciplinary rules that establish the standard of conduct required of their employees. Rules must create certainty & consistency in the application of discipline. Standards of conduct must be clear & made available to employees in a way that is easily understood.

Courts have endorsed concept of corrective/progressive discipline - hereby employees would know & understand what standards are required of them. Efforts should be made to correct employees’ behaviour through a system of graduated disciplinary measures such as counselling & warnings.

Formal procedures do not have to be involved every time rules are broken - informal advice & correction is most effective way to deal with minor violations of work discipline.
- Repeated misconduct will warrant warnings (verbal or written).
- More serious infringements / repeated misconduct may call for a final (written) warning.

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9
Q

Disciplinary Records

A

Employers should keep records for employees specifying nature of any disciplinary transgressions, actions taken by employer & reasons for the actions.

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10
Q

Dismissal of employee for misconduct

A

One of the duties of an employee is to refrain from misconduct during his/her services with the employer. Employee must at all times act in accordance with acceptable practice, rules & policy of the employer.

Misconduct is an offence or infraction of a rule governing conduct of employees at the workplace.

Substantive Fairness
- “Valid reason” meaning a lawful reason according to common law, a contract of employment or an agreement, a valid or lawful reason such as assault, theft or insubordination.
- A lawful reason is not necessarily fair on its own, only if it’s impossible to continue the employment relationship. Dismissal should only be used as a last resort after other solutions have been considered.
- Dismissal is only justified after repeated incidents, unless the misconduct has a criminal element, e.g. theft, assault or fraud.
- There are no fixed rules related to the number of warnings which must precede a dismissal, however these warnings must be issued for the same or a related offense.
- The employer must be consistent in his/her treatment of cases, similar cases should be treated the same.
- All circumstances in the case must be considered, e.g. nature of the misconduct, service record & length of service of the worker, mitigating factors & possible prejudice to the employer.
- It is the employer’s responsibility to prove, on a balance of probabilities, that the dismissal is fair according to the known facts.

Test used for Substantive Fairness
- Does a disciplinary rule exist that governs the relevant conduct?
- Is the rule reasonable?
- Was the employee aware of the rule or should he reasonably have been aware of it?
- Was the rule breached?
- Was the employee aware of any consequences related to the breach of the rule?
- Has the disciplinary code been consistently enforced?
- Is dismissal the appropriate decision under the circumstances?

Procedural Fairness
Fair Hearing
- Must comply with own disciplinary code.
- Employee must be notified of charge against him/her and what her rights are at the hearing.
- A disciplinary hearing should be held as soon as possible after the incident, however, the worker must be given sufficient time to prepare his case.
- The worker has the right to state his case at the hearing, according to the rule of natural justice (the audi alteram partem rule), to call witnesses and to cross-examine witnesses called by management.
- Employees also have the right to be represented or assisted by a co-employee as well as the right to an interpreter.
- The chairperson must be unbiased and must not prejudice the case.
- Reasons for decision and the right to appeal.

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11
Q

Dismissal for incapacity / poor work performance.

A

Substantive Fairness
1. Test for substantive fairness is whether employer can fairly be expected to continue with employment relationship, bearing in mind the merits of the case.
2. Factors to be considered, include:
- Nature of the incapacity.
- Extent & degree of employee’s inablitiy to perform, likelihood of recovery or improvement.
- Size of and possible effect on employer’s operations.
- Effect on welfare, safety and morale of other employees.
- Status of employee, his service record & length of service.
- Period of absence in the case of incapacity.
- The cause of the incapacity or poor performance.

Procedural Fairness
- Onus is on employer to ensure that he has taken reasonable steps to assist the employee.
Employer should consult with employee about his incapacity.
- Medical treatment or placement elsewhere in the company should be considered.
- Inform employee of his poor performance & possible consequences of non-improvement.
- Provide training or consider placement elsewhere.
- Before employee is dismissed, proper hearing should be conducted

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12
Q

Dismissal for Operational Requirements (sec 189 & sec 189A)

A
  • Employer terminates the services of an employee for operational requirements such as technological changes within a company or downturn in the economy which necessitated retrenchment of employees.
  • When employer contemplates dismissing employees for reasons based on his operational requirements, specific requirements must be met.
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13
Q

Unfair labour practices

A

Means any unfair act or omission that arises between an employer and employee.

This may include:
- Any unfair conduct of employer relating to the promotion, demotion or training of an employee.
- The provision of benefits to an employee.
- The unfair suspension of an employee or disciplinary action short of dismissal in respect of an employee.
- The failure or refusal of employer to reinstate or re-employ former employee in terms of any agreement or an occupational detriment on account of employee having made protected disclosure defined in the Protected Disclosures Act, 2000.

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14
Q

Unfair Labour Practices - Promotions

A

Unfair Conduct - failure to meet objective standards - may include arbitrary, capricious/ inconsistent conduct.

Promotion - Managerial Prerogative. Employer can promote Employee he thinks is the best or most suitable candidate for the position. Employer must act fairly with managerial prerogative limited - Employer must act procedurally & substantively fair

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15
Q

Unfair Labour Practices - Substantive Fairness

A

Reasons why Employer decided to prefer one Employee to others for promotion. Employer retains the discretion to appoint person he considers most suitable candidate for post. May take subjective considerations into account - performance at interview. Not interfere- Employer’s discretion unless employer failed to apply his mind in the selection of the candidate.

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16
Q

Unfair Labour Practices - Procedural Fairness

A
  • All candidates must be afforded reasonable opportunity to promote their candidature.
  • Follow procedures - source may be legislation, collective agreement, company policy or established practice.
    -Employee may challenge composition and/or competency of selection panel.
    -Employee acting in more senior position - do not have automatic right to be promoted. Must be considered.
  • Promotion should involve reward - higher salary (higher status without higher salary).
  • Employer must consider the development of the employee. Promotion and training affirmative action measures- duty of employer to train and develop employee’s in the concept of AA.
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17
Q

Unfair Labour Practices - Demotion

A

Reverse of promotion - Employee moved to lower rank/level. Normally instead of dismissal. As disciplinary measure, demotion allowed only in circumstances - dismissal is justified but because of mitigating factors Employer decides not to dismiss employee.

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18
Q

Unfair Labour Practices - Benefits & Training

A

Unfair breach of contract or collective agreement - stating employer provide employee training - ULP. Skills development Act 97/98 - Employer obliged in terms of learnership agreement to employ learner to provide him with work experience and afford opportunity to attend specified education and training.

Benefit - non wage / non -salary benefit. E.g. of benefits: allowances, housing subsidies, pension fund contributions.

19
Q

Unfair Labour Practices - Unfair Suspension

A

ULP - Employer acts unfairly when suspending employee or impose a disciplinary sanction short of dismissal. Suspend with pay pending disciplinary hearing permissible if intended to enable employer to investigate charges against employee.

Suspension without pay - normally a disciplinary sanction short of dismissal - ordinary requirements of substantive & procedural fairness should apply.

Employee can be suspended without pay - only in circumstances where dismissal would be justified were it not for mitigating factors.

20
Q

Unfair Labour Practices - Other disciplinary action short of dismissal

A

Warnings: Generally accepted - warn before dismiss. System of progressive or corrective discipline should be followed. Counselling / advice / informal warnings to rectify conduct or behaviour. Sterner measures - verbal / written / final written warnings.

Transfer of Employee

Reduction in salary or wages

Disciplinary proceedings.

21
Q

Unfair Labour Practices - Refusal to re-instate or re-employ

A

Failure or refusal - re-instate or re-employ former employee - agreement - ULP e.g. Collective agreement - Trade Union / Employer - retrenched employee will be re-employed when jobs become available.

22
Q

Unfair Labour Practices - Probation

A

Newly appointed employee- put on probation - provided probationary period is reasonable. Purpose allows employer opportunity to evaluate employee’s performance.

Performance does not meet required standard - evaluation and assistance required by employer. No improvement - dismissal can be considered. (Item 8(1): Code of Good Practice: Dismissal).

23
Q

Unfair Labour Practice - Protected Disclosures Act 26 of 2000

A

Objective: Protect Employee - Private or public sector from being subjected to an occupational detriment on account of employee having made a protected disclosure. An occupation detriment means:
- subjected to disciplinary action.
- transferred against the Employee’s will.
- refusal of appointment / promotion / transfer / reference.
- obliged to accept a condition of employment which is disadvantageous or
- any threat of the above.

24
Q

Unfair Labour Practice - National Minimum Wage Act, 9 of 2018

A

Section 4 (8) provides that it is an unfair labour practice for an employer to unilaterally alter wages, hours of work or other conditions of employment in connection with the implementation of the national minimum wage. This does not refer to unfair labour practice in terms of section 186 (2).

25
Q

Unfair Labour Practice - Disputes about unfair labour practices

A

Any disputes about unfair labour practice must be referred in writing by employee to a bargaining council with jurisdiction, or the CCMA if no council has jurisdiction, for conciliation within 90 days from date of unfair labour practice or 90 days from date employee became aware of unfair labour practice. If conciliation fails, the matter must be referred to the CCMA or bargaining council for arbitration after certificate of non-resolution has been issued. An unfair labour practice regarding probation has to undergo compulsory con/arb.

26
Q

Industrial Action ( Collective Labour Disputes)

A

The following forms of industrial action are identified:
-Strikes & Lock-outs.
-Secondary Strikes.
- Picketing.
- Protest action to promote or defend socio-economic interests.

27
Q

Strikes

A
  • Strike action is essential element in collective bargaining, it ensures that employer bargains more fairly.
  • It represents the workers ultimate weapon against the employer.
  • Has been said that collective bargaining without right to strike is collective begging.
  • Right to strike is guaranteed by section 23 of constitution.
  • Not unlimited right & according to section 64 of Labour Relations Act, 1995 certain requirements must be met before strike will qualify as legitimate strike.
28
Q

Strikes are classified into 3 categories according to the LRA:

A
  • Protected Strikes: These are strikes that conform to procedural requirements of Act.
  • Unprotected Strikes: Strikes that don’t conform to procedures contained in the act.
  • Prohibited Strikes: Strikes that are prohibited by the Act, e.g. Strikes in essential services & strikes over dismissals.
29
Q

Definition: Strike

A

According to the LRA a strike means the partial/complete concerted refusal to work or the obstruction of work by persons who are/have been employed by same employer/different employers for purpose of remedying grievance or resolving disputes in respect of any matter of mutual interest between employer/ employee, & every reference to work in this definition includes overtime work, whether voluntary or compulsory.

30
Q

Which types of strikes are distinguished world wide?

A
  • Economic strike: Employees strike to better their conditions of employment.
  • Sympathy strike: Employees strike to put pressure on another employer of whom employees are striking.
  • Go-Slow: Employees work slower than normal.
  • Work to rule: Employees work exactly according to the specifications of employer.
31
Q

Procedure for Protected Strikes (Same as protected Lock-out)

A

General procedure must be complied with in order to enjoy full protection is as follows (strike then a protected strike):
- Dispute must be referred to bargaining council/statutory council/CCMA if council doesn’t exist.
- Certificate must be issued by council/CCMA that states that dispute could not be resolved, or 30 days must have passed since referral of dispute to council/CCMA.
- Union must give employer 48 hours written notice before commencement of strike (if state is employer, 7 days notice is required).
- Protected strike may commence after expiry of notice period.

If the dispute concerns a refusal to bargain by the employer, an advisory arbitration award must be obtained before a strike can take place over such a dispute.

32
Q

Procedure for Protected Lockout (Same as Protected Strike)

A

General procedure must be complied with in order to enjoy full protection is as follows:
- Dispute must be referred to bargaining council/statutory council/CCMA if council doesn’t exist.
- Certificate must be issued by council/CCMA that states that dispute could not be resolved, or 30 days must have passed since referral of dispute to council/CCMA.
- Union must give employer 48 hours written notice before commencement of strike (if state is employer, 7 days notice is required).
- Protected strike may commence after expiry of notice period.

33
Q

When do the requirements for a Protected Strike not need to be met?

A
  • There is a collective agreement containing dispute resolution procedure. Parties must then follow that procedure.
  • Parties are members of bargaining/statutory council and the constitution of that council prescribes the dispute resolution procedure. The parties must then act according to that procedure.
  • Strike occurs in reaction to an unprocedural lock-out by employer.
  • Employer refuses to adhere to request from employees not to proceed with unilateral alteration of conditions of employment.
34
Q

Prohibited Strikes (Sec 65)

A

Section 65 provides that no person may take part in industrial action in any of the following circumstances:
- If collective agreement is in force that prohibits industrial action in respect of the issue in dispute.
- If the issue in dispute is subject to compulsory arbitration.
- If the issue in dispute is one that party has the right to refer to arbitration or to the labour court in terms of the LRA or any other employment law.
- If the employee is employed in an essential service.
If employee is designated as maintenance worker.
- No strike or lock-out may occur during first year of sectoral determination made in terms of the BCEA which regulates issue in dispute.
- No strike/lock-out may occur when a binding arbitration award or ministerial determination that regulates issue in dispute has been made.

35
Q

Strikes - Essential Services

A
  • A service which, if interrupted, can endanger the life, personal safety or health of the whole or any part of the population.
  • Parliamentary service
  • South African Police Services
36
Q

The Essential Services Committee ESC

A

The Essential Services Committee (ESC) is entrusted with the task to determine whether a service should be designated an essential service & to determine disputes as to whether or not the whole or part of any service is an essential service.

37
Q

Definition: Maintenance Service

A

A service is a maintenance service if the interruption of that service has the effect of material physical destruction to any working area, plant or machinery.

38
Q

Consequences of a protected strike

A
  • workers cannot be dismissed for striking.
  • involvement does not constitute a delict or breach of contract (except if an act is an offence).
  • Employer not obliged to remunerate strikers, except if remuneration includes payment in kind and workers request such payment.
  • workers may be dismissed for misconduct during strike.
  • workers may be retrenched as consequence of strike.
  • civil legal proceedings may not be instituted against a person for his/her involvement in protected strike (except if conduct constitutes an offence).
  • Any act in furtherance of protected strike which is in contravention of BCEA does not constitute an offence.
  • Failure by union to conduct a ballot may not give rise to litigation which will affect the legality/protection of a strike.
  • Employer may employ replacement workers except where:
    a. the undertaking has been designated a maintenance service.
    b. where the employer embarks on an offensive lock-out i.e. lock-out that is not in response to a strike.
39
Q

Consequences of an unprotected or prohibited strike

A

The consequences of an unprotected/prohibited strike are the same:
1. Labour Court may interdict the strike.
2. Labour Court may award just and equitable compensation for any loss attributable to the strike, having regard to a number of considerations (sec 68(1)(b)).
- Whether attempts were made to comply with the provisions of the chapter on strike law and the extent of those attempts.
- Whether the strike was premeditated.
- Whether the strike was in response to unjustified conduct by another party to the dispute.
-Whether there was compliance with a Labour Court order or interdict restraining any person from participating in industrial action.
- The interests of orderly collective bargaining.
- The duration of the strike.
- The financial position of the trade union / employees.
3. Involvement in an unprotected or prohibited strike may constitute a fair reason for dismissal, provided that a fair procedure is followed.
4. Employer is not obliged to remunerate strikers, except if remuneration includes payment in kind and the workers request such payment.
5. In the case of a prohibited or unprotected strike the Labour Court has exclusive jurisdiction.

40
Q

Secondary Strikes

A
  • In the case of a secondary strike, workers wish to strike in solidarity with and in support of workers working for another employer who are already on strike (this strike must be a protected strike).
  • The distinguishing feature of the secondary strike is that strikers taking part do not have dispute with their own employer.
  • Their action is not aimed at forcing concessions from their own employer but to make life more difficult for primary employer.
41
Q

Picketing

A
  • A picket can be defined as a public expression by workers of their grievances in order to make it known to and elicit support from general public & other relevant constituents for their cause.
  • Typically involves some form of public protest directed at the employer and in near vicinity of employer’s place of business as well as efforts to dissuade general public & suppliers from normal business dealings with targeted employer & to persuade other workers to stop working and join the picket.
  • It is protected fundamental right in terms of the constitution & if certain conditions are met, it qualifies as form of protected industrial action.
42
Q

Protest action to promote or defend socio-economic interests

A

Act defines protest action as partial/complete concerted refusal to work or obstruction of work for the purpose of promoting / defending socio-economic interest of workers but not for a purpose referred to in definition of a strike.
- The Act protects all forms of stay-aways but not the pursuit of purely political purposes, only the promotion or defence of the socio-economic interests of workers.
- To be a protected protest action, it must comply with requirements prescribe in the Act.

43
Q

Lock-Outs

A

An economic weapon of employer during collective bargaining process.

The Act defines a lock-out as the exclusion by an employer of employees from the employer’s workplace, for the purpose of compelling employees to accept a demand in respect of any matter of mutual interest between employer & employee, whether or not employer breaches those employees’ contracts of employment in the course of or for the purpose of that exclusion.

To be protected, lock-out must comply with same procedural requirements as the strike. Consequences of protected & unprotected lock-out are similar to the consequences of a protected and an unprotected strike.