SECTION A - CHAPTER 1 - 5 Flashcards

1
Q

What can be considered under:

Business Risk

Operational Risk

A

Business Risk

  • Product
  • Environmental
  • Stakeholder
  • Investment

Operational Risk

  • Infomation & IT
  • Waste
  • Ethics
  • Compliance
  • Fraud
  • H&S
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2
Q

Risk appetite may be explicit or implicit. Explain both

A

Explicit - Formal strategies and policies

Implicit - Decisions and Actions

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3
Q

What is the Risk MGMT cycle order

A
  • Establish Risk MGMT and set goals
  • Identify risky areas
  • Understand and asses scale of risk
  • Response
  • Implement strategy and responsibilities
  • Monitor
  • Review and refine
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4
Q

Explain the first 3 categories of Risk MGMT Cycle

A

Establish Group - Board to set up group and allow some delegated responsibility for Risk Appetite

Identify Risk - Through brinstorming, benchmarking, scenario analysis

Understand & Assess Scale of Risk

  • Quantify - VAR, Regression, Simulation
  • Qualitative - Risk Mapping
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5
Q

When risk mapping, what are the responses

A

High Likelihood: High Severity = AVOID

High Likelihood: Low Severity = Reduce

Low Likelihood: High Severity = Transfer

Low Likelihood: Low Severity = Accept

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6
Q

What is under the headings:

Control Environment

Internal Control Procedures

A

CE

  • MGMT approach to risk
  • Attitudes and Culture
  • Org Structure

ICP

  • Policies and Procedures to acheive objectives
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7
Q

The Board will set up a Risk MGMT Group and appoint a Risk Manager. What is their role?

A
  • Establish Risk MGMT Policies
  • Promote Risk awareness
  • Implement risk indicators and produce risk reports
  • Establish risk register
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8
Q

What is Gross Risk and Net Risk

A

GR - Risks without mitigation

NR - Risk that remain after mgmt has taken action to mitage them

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9
Q

What is the purpose of Risk MGMT

A

To identify and evaluate risks and implement a robust and effective control system for them

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10
Q

COSO stated that effective Internal Control has 5 elements. What are they?

A
  1. Control Environment - Managers attitude, actions and awareness to the need for IC
  2. Risk Assesment - Feeds directly into IC and identifies Controllable and Uncontrollable risks
  3. Control Activites - To help reduce risks. Such as Org Structure, Contracts of Employment, Policies, Discipline & Reward System and Performance review
  4. Info and Comms - Quality of info (Timely, Relevant, Understandable, Accurate)
  5. Monitoring - IA reviews
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11
Q

In COSO model, what ar ethe 4 categories of objective setting

A
  • Strategic
  • Operartional
  • Reporting
  • Compliance
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12
Q

When looking at the Benefits of taking risks we use a grid to analyise our actions. We must consider:

  • Ability to gain Competitive Advantage
  • Activity Risk

Which may be High or Low. What is the response to each?

A

High CA: Low Risk - Identify and Develop (few and far between)

High CA:High Risk- Examine carefully

Low CA:Low Risk - Routine

Low CA:High Risk - Avoid

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13
Q

What is Economic Risk and what heading fall within

A

Economic risk is the risk that changes in the economy might affect the busines

  • FX
  • Inflation
  • IR
  • Unemployment rates
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14
Q

What are the ways of quantifying risks and explain

A

Sensitivity

Regression - Historical Data used to predict future volatility so new factors can be considered

Simulation - Calculate possible range of outcomes then use mean and STD Deviation for range of expected profits

Scenario Planning - Identify possible future situations and determine best ways for them to be controlled

VAR - Maximum Loss Possible in a given period of time for a given level of probability

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15
Q

What is a FWD Contract and Futures and whats the difference

A

FWD - Binding Agreement to buy or specific asset at specific price at specific date

Futures - Same as above but have STD terms of size and delivery dates

Main difference is that futures are traded on exchange and can be closed at any point

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16
Q

What are the 3 key considerations when looking at board membership?

A
  1. Size
  2. Inside/Outside Mix - Executive and NED
  3. Diversity
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17
Q

What are the roles of the Chairman and CEO

A

Chairman

  • Leadership for the board
  • Board receives accurate and timely info
  • Communication between S/h and Board
  • Relationshop between NED and Executives and facilitate contribution from NED
  • Inductions and In Board development
  • Meet NED seperately

CEO

  • Leadershipt to business
  • Provide data
  • Comms with Stakeholders
  • Facilitate and implement board decisions
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18
Q

Explain NED’s

A
  • No managerial responsibilites
  • Consider and safeguard interest of S/H
  • Independance
  • Reduce conflicts between board and mgmt
  • Strategy - Contribute
  • Scrutiny - Performance of MGMT
  • Risk - Controls are in place and financial info is accurate
  • People - Renumeration/Audit comittee
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19
Q

What are the responsibilites of Audit Commitee

A
  • Review FS
  • Monitoring the adequacy of Internal Controls
  • Investigate any matters of concern
  • Review effectivness of External Audit and re-appointment
  • Discuss any major issues with external auditors
  • Review Scope and Approve Internal Audit
  • Ensure IA has sufficent resources and access to info
  • Meetign with head of IA without MGMT
  • Review IA reports and response
  • Monitor effectiveness of IA
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20
Q

What should the FS contain regarding renumeration arragements

A
  • Policy
  • Details of individual directors
  • Performance conditions attached to renumeration
  • Duration of contracts, notice period and termination payments under said contracts
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21
Q

What are principlies of ethics

A
  • Integrity - Straightforward and honest in all professional realtionships
  • Objectivity - Do not allow bias or conflict of interest
  • Professional competence - Knowledge and skill
  • Confidentialty
  • Professional behaviour - abide by laws and do not discredit the profession
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22
Q

What are the ethical threats

A
  • Self Interest - financial or other seld interest conflict
  • Self Review
  • Advocacy - When a person promotes a postion or opinion that will subsequently compromise further objectivity
  • Familiarity
  • Intimidation
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23
Q

What are CIMA Steps for addressing ethical conflict

A
  • Obtain the facts
  • Identify the ethical issues involved and principles
  • Escalate initally to direct manager
  • Escalate further to managers boss, BofD (following any internal grievance or whistleblowing procedure)
  • Seek advice from CIMA
  • Report external to auditors or regulatoy body
  • Remove youself from the situation
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24
Q

Information strategy has 3 strategic compenants. What are they ?

A
  • ISS - identifying info requirements of biz
  • ITS - Systems needed to communicte Info
  • IMS - How it will provided to users and Databases, security and outsourcing type issues
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25
Q

What is the criteria for ‘Good Information’

A
  • Accurate
  • Complete
  • Cost-benefical
  • User-Targeted
  • Relevant
  • Authoritive
  • Timley
  • Easy to use
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26
Q

What are the types in Info needs at each level

A

Strategic

  • Market Share
  • Suppliers/Customers/Competition
  • Stock Market
  • Technology
  • Political & Environmental

Tactical

  • Targets/Budgets
  • Production
  • Staff/Capacity

Operational

  • Work Schedule
  • Work Force
  • Primary Activities
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27
Q

What are the Information systems to support management

A

Strategic -

  • EIS(ESS) - Key internal and external info. Interactive systemm for monitoring the business

Tactical -

  • DSS: Used as an aid in making decisions
  • MIS: Convert internal and external data into structured data in summary format (breakdown of product/variances)

Operational

  • TPS: High volume data
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28
Q

Explain the following:

ES

ERP

SEMS

A

ES - Holds expert knowledge and allows non experts to use data for info/advice & recommendations. Computer systems that performs role of an expert

ERP - Soft to intergrate all biz activites such as financial, HR, Supply chain, Customer Info

SEMS - Assist in making high-level strategic decisions using tools such as BS and ABM

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29
Q

What is the order of SDLC

A
  • Feasibility study
  • System Investigation
  • Analysis
  • Design
  • System Implementation
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30
Q

What is a post implementation review

A

To ensure a project has delivered what it set out to do - project specific

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31
Q

What is Pure Risk and Speculative Risk

A

Pure risk (downside risk) - risk involving the possibility of loss with no chance of gain

Speculative Risk (2 way risk) - Outcome may be bettwe or worse than expected

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32
Q

What is risk appetite determined by

A
  • Risk Attitude
  • Risk capacity
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33
Q

Give examples of the below:

Business Risk

Financial Risk

Economic Risk

Political Risk

Reglatory Risk

Compliance Risk

A

Business Risk

  • Failure of new product
  • Raw Material price increase
  • Change in public opinon on product (not company)

Financial Risk

  • FX Changes

Economic Risk

  • Disposable income falls
  • Inflation rises

Political

  • Nationalisation
  • Change of government

Reglatory

  • Gov rises corp tax

Compliance

  • Breach of data
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34
Q

Define Risk Appetitie and Risk Attitude

A

Risk Appetitite - determined by risk attitude. Amount of risk biz is willing to accept

Risk Attitude - feeds into appetite - Overall approach to risk

35
Q

What are the key principles of COSO’s ERM

A
  • Consideration of risk mgmt in the contect of biz strategy
  • Creation of risk aware culture
  • Comprehensive and hollistic approah to risk mgmt
36
Q

What is included in a risk register

A
  • Probability and likelihood
  • Name of owner of risk
  • Mitigating actions
  • Impact of risk
  • Residual Risk
37
Q

What are the 5 integrated elements of an effective Internal control system according to COSO

A
  1. Control Environment - Managers attitude, actions and awareness to the need for IC
  2. Risk Assesment - Feeds directly into IC and identifies Controllable and Uncontrollable risks both Internal and External
  3. Control Activites - To help reduce risks. Such as Org Structure, Contracts of Employment, Policies, Discipline & Reward System and Performance review
  4. Info and Comms - Quality of info (Timely, Relevant, Understandable, Accurate)
  5. Monitoring - IA reviews
38
Q

What are 3 of the benfits of a CSR programme

A
  • Reduced risk of Gov intervention
  • Ability to attract higher calibre staff
  • Improved reputation
39
Q

What are the benefits of an effective ERM

A
  • Focus on important risks
  • Reduced cost of finance through MGMT of risk
  • Commmon language of Risk MGMT understood by whole organisation
  • Investor confidence
  • Enhanced decision making
40
Q

How should Fraud Risk be managed

A
  • Prevention - Oppurtunity to commit fraud are minimised
  • Detection and Deterrence - By a company detecting fraud after it has occured may deterr staff to commit it in the first place
  • Response
41
Q

What is Malfeasance Risk

A

Doing wrong or committing an offense

It is like a Fraud Risk and is a type of Operational Risk

Deliberately making false representation on product

Commiting an offence such as not complying to regulatory requirements

It should be controlled by internal controls

42
Q

What types of Risk are there with International Ops

A
  • Culture
  • Litigation - Overseas MGMT may not understand the legislation as much
  • Credit
  • Items in transit
  • Financial risks
43
Q

What are the principles of Internal Controls

A
  • Safeguard Assets
  • Adherence to controls
  • Prevention and detection of fraud
  • Completeness of Accounting records
  • Timely preperation of financial info
44
Q

Who has responsibiites in Internal Controls

A
  • BoD sets policies and overall responsibility
  • All employees have some responsibility for Internal Controls
45
Q

What are the Elements of Internal Conrols

A
  • Facilitate effective and efficent op’s
  • Help ensure quality of internal/external reporting
  • Compliance with Laws and Reg
  • Be able to respond quickly to changes
46
Q

What are the 3 key features under Turnball guidance to Sound IC System

A
  • IC’s are Embedded within Op’s and not treated as seperate task
  • IC’s are capable of Responding Quickly to chnage in biz environment
  • IC’s includes Procedures for reporting control failings and weakness
47
Q

Examples of Organisational Control are?

A
  • Segregation of Duty - (can have the element of spotting unintentional mistakes)
  • Physical Control - protect physcial assets
  • Authorisation and Approval - Incl. authroisation Limits
  • MGMT Control
  • Supervision
  • Organisation - Controls provided by the Org Structure
  • Accounting
  • Personnel Controls
48
Q

What are the 4 types of controls for info systems

A
  1. General - Appropriate use of system and data
  2. Application - Designe dfor each individual application with aim to prevent, detect and correct errors
  3. Software - Correct software approved and used
  4. Network
49
Q

Under Application Controls what are the 3 categories

A
  1. Input - Manually checking, pre-numbered forms, batch control
  2. Processing - Verification and validation. Error detection
  3. Output - Control Logs, Physcial check
50
Q

What are the 6 stages of SDLC

A
  1. Planning - PID, Quality Plan, Budget, Work breakdown structure
  2. Analysis - of the current issues through interviews and feedback
  3. Design - Prototyping
  4. Development - which has been agreed upon
  5. Implement - Training, Flie conversion, documentation, testing
  6. Review - Post completion audit/Review quality, cost, timescale
51
Q

System development risks are high risk and mainly fail due to what reasons:

A
  • Cost to build and maintain are higher tahn expected
  • Do not satisfy end needs
  • Do not provide the data that was needed
  • Designed and programmed incorrectly
52
Q

What are the types of changeovers

A
  • Pilot - One part of biz at a time (of which they could be using direct or parallel) Once teething problems sorted then introduce across the biz bearing in mind different users have different issues
  • Direct - High risk. Appropriate if the two systems are very different or too expensive to run both
  • Parallel - Expensive but less risky
  • Phased - differes from Pilot on the fact that its implemented slowly across different parts of the biz. very time consuming - less risky
53
Q

Upon implementing a new info system what process come after testing, training and producing documentation

A
  • File conversion then;
  • Database creation;
  • Changover/Implementation;
  • Review
  • Maintence
54
Q

What is a CSF and a KPI

A

CSF - Something that must go right for biz to achieve its objectives

KPI - is an obejective stated in such a way that progress towards a CSF can be measured (SMART)

55
Q

Information strategy has 3 strategic compenants. What are they ?

A
  • ISS - identifying info requirements of biz
    • Info is acquired, retained, shared and made available
  • ITS - Systems needed to communicte Info
    • Hardware and software
  • IMS - MGMT of info gathered and how it used and accessed
    • Use of databases
    • Data warehousing/Data secruity
    • Archiving
  • IM is also concerned with:
    • Planning (IS & IT strategy are linked)
    • Org (Centralisation and De-Centralisation/Steering committes/IT Reporting)
    • Control (KPI)
    • Technology (managing IT priorities)
56
Q

What are the risks of Big Data

A
  • Skills needed to use big data
  • Fast changing systems
  • Security of data
  • Over use - not everything should be measured
  • Change in biz culture to use BD
57
Q

What is Big Data and what is it useful for

A

BD is large volumes of data beyond the normal processing, storage and analysis capacity of typical databases

Useful for:

  • Competitive Advantage
  • Driving innovation
  • Improving productivity
58
Q

What is data mining?

A

Processing and analyising data from different prospectives into useful information

59
Q

Adv and DisAdv of data warehousing

A

Adv

  • Lower volumes of data held and therefore lower costs
  • Easy to amend data and only 1 piece of data needs to be amended
  • User are confident of up to date data
  • Data MGMT is improved and controls
  • Consistency with decision making

DisAdv

  • New Hardware/Software
  • Training
  • Data needs to be ‘cleansed’ first - so expensive and time consuming
  • Back up essential for consistency
60
Q

What are the kep features of Data Warehouse

A
  • Data stored centrally
  • Local branches only store applications to use data
  • Effective to set up EIS and ERP systems
  • Internal and external source
61
Q

What is the structure of a Steering Committee

A
  • Chair (member of board)
  • Senior managers (Key IT user depts)
  • Senior IT Staff (Provide techincl input)
  • Senior finance manager (Appraisals costs/benefits
62
Q

What is the purpose of Steering Committee

A
  • Plan/Monitor & Control ISS/IMS/ITS
  • Identify and analyise IS/IT risks
  • Consider competitive issues raised by IT
  • IT/IS achieve objectives
  • Resource and IT funding decisions (and are effective)
  • Plan for future developments
  • Provide leadership for management of IT
  • Approve terms of reference for new IT project teams and developments
  • Monitor
63
Q

Explain what is meant by:

Cost Benefit Analysis

Net Value of Information

A

CBA - used to assess the costs and benefits of a system/project and justify

NVI - Difference in the value of system/project with and without info less any costs of obtaining that info

64
Q

Explain the following:

ES

ERP

SEMS

A

ES - Holds expert knowledge an dallows non experts to use data for info/advice & recommendations. Computer systems that performs role of an expert

ERP - Soft to intergrate all biz activites such as financial, HR, Supply chain, Customer Info

SEMS - Assist in making high-level strategic decisions using tools such as BS and ABM

65
Q

What are the Information systems to support management

A

Strategic -

EIS(ESS) - Key internal and external info. Interactive system for monitoring the business

Tactical -

DSS: Used as an aid in making decisions

MIS: Convert internal and external data into structured data in summary format (breakdown of product/variances)

Operational

TPS: High volume data

66
Q

What are the types in Info needs at each level

A

Strategic

  • Market Share
  • Suppliers/Customers/Competition
  • Stock Market
  • Technology
  • Political & Environmental

Tactical

  • Targets/Budgets
  • Production
  • Staff/Capacity

Operational

  • Work Schedule
  • Work Force
  • Primary Activities
67
Q

What are benefits of Info Strategy

A
  • Competitive Advantage
  • Costly so needs monitoring
  • Goal congruence
  • Affects all levels of staff
  • Developments in IT can be exploited
68
Q

What are some of the key objectives of IMS

A
  • IMS may help eliminate data duplication
  • ISS and ITS are integrated into strategic plams
  • IT Organisation - (De)Centalisation, Policies and Procedures of IT managers, Education and Training
  • Control - Performance monitoring of IT systems and costs
  • Technology - Managing priorities of IT Strategy
69
Q

What falls under Economic Risk

A

Anything that is external to the business

  • Inflation
  • Unelployment
  • International Trade
  • Fiscal policy
70
Q

What are the types of Financial Risk

A
  • FX
  • Int Rates
  • Gearing
  • Credit Rating risk
71
Q

What are the differences between the view of Risk MGMT

Tradtional

New Approach

A

Traditional = Protecting Org through conformance (avoiding downside)

New Approach (performance) - Taking advantage of O&T to increase overall returns (Adv of upside risk)

72
Q

What are some of the ways of Risk Identification

A
  • Brainstorming
  • External Advisors
  • Pest/SWOT
  • IA
  • Interviews/Questionnaires
73
Q

What shoudl be included in Risk Report which now forms part of the UK annual reports

A
  • Systematic review of risk forecast (at least annually)
  • Review of risk strategy and response to significatant risks only
  • Monitoring and feedback loop on significant risks only
  • System to provide early warning to business circumstances
  • IA as part of monitoring and info gathering
74
Q

What can Lean MA involve

A
  • Reduced cost centres
  • Elimination of variances
  • Reduction in labour utilistion reports
  • Fewer inventory counts (but depends on how much inventory is needed on various products)
75
Q

Purpose of steering comittee is to do what?

A
  • Consider competitive issues raise dby IT
  • Plan for new systems
  • Project achives objectives
76
Q

What are some examples of system development controls

A
  • System Training
  • System documentation
  • Formal approval of system design
77
Q

What are the 3 main reasons for disclosing commercially sensitive info to 3rd party

A
  • Required by Law
  • Professional duty or right to disclose
  • Permitted by law and approved by client
78
Q

What are the benefits of corporate governance

A
  • Access to capital markets
  • Stimulation of performance
  • Marketability
79
Q

What are the responsibilities of renumeration committee

A
  • Pay for Exec Directors
  • Pay for Chairman
  • Pay for Snr Managers
80
Q

Data Protection has 8 princilples. What are they?

A
  • Personal data should be accurate nad kept up to date
  • a person is entitled to access and have data corrected and erased
  • Data shall ne held and used for specified purposes only
  • Data should not be excessive
  • Data shall not be disclosed in a wrong manner
  • Data should not be kept for longer than needed
  • Data shoudl be obtained and processed fairly and lawfully
81
Q

What are the 3 alternatives names for controls in IS

A
  • Security - prevention of unauthroised data
  • Integrity - data is accurate
  • Contingency - if above fails, there is back up
82
Q

What are the 4 controls over IS

A
  • General = Passwords/Training/Supervision
  • Application - Data is accurate - Input.Process.Output
  • Software
  • Network
83
Q

What are the 4 sources of CSF

A
  1. Industry you work in
  2. C/o itself and situation within industry
  3. Environment
  4. Short term Org factors (too little or too mcuh inventory) things that need immiedate attention to continue