Section 4 Concepts

Question 1

Change Management Concepts

Answer 1

There are seven (7) concepts that apply to the ACMP Standard.

4. 1 Change is a process
5. 2 Relationship to Strategic Planning
6. 3 Types of Organizational Change
7. 4 Relationship to Project Management
8. 5 Organizational Change and Individual Change
9. 6 Change Management Roles and Responsibilities
10. 7 Organizational Alignment and Change Management

Question 2

4.1 Change is a Process

Answer 2

Change is not a single event, but a transitional process with multiple and varied events supporting the objective of moving an organization and its stakeholders from a current state to a future state.

Question 3

4.2 Relationship to Strategic Planning

Answer 3

A critical, natural link exists between strategic planning processes and change management. Strategic planning establishes a vision, and its component activities determine the future state and ongoing organizational changes required to
successfully operationalize and sustain it.

Change management drives individual and collective adoption, thus ensuring achievement of expected benefits and return on investment.

Question 4

4.3 Types of Organizational Change

Answer 4

A change definition must be based on an analysis of a number of change variables that can differ from one change to the next

Two components comprise the basis of a change definition and risk assessment that leads to the appropriate scaling of change management effort, time, and resources:

1) an analysis of change variables providing insight on its size and complexity
2) an assessment of the organization delivering insight regarding culture and readiness.

Question 5

4.4 Relationship to Project Management

Answer 5

Effective integration of project management and change management is required to ensure that organizational objectives are achieved. Integration can occur across various dimensions, including:
> Roles and Responsibilities
> Methodology and Plan
> Tools and Resources
> Objectives and Outcomes
> Risks

Question 6

4.5 Organizational Change and Individual Change

Answer 6

Change management facilitates the transition of organizations and their stakeholders to sustain the future state.

Individual behavior change is essential to achieve this objective and the organization’s return on investment.

Question 7

4.6 Change Management Roles and Responsibilities

Answer 7

The following roles are defined for dedicated change professionals:
Change Management Practitioner
Change Management Team
Change Management Lead