Section 4 (Chapter 2 of Framework) COBIT 5 Principles

Question 1

5 Key Principles of COBIT 5

important for exam

Answer 1

Meeting stakeholder needs

Covering enterprise end-to-end

Applying single integrated framework

Enabling holistic approach

Separating governance from management

Question 2

External stakeholders

Answer 2

partners, suppliers, customers, regulators, government, consultants, etc.

Question 3

External stakeholder needs

Answer 3

how do they know your operations are secure and reliable

how do they know you’re compliant with regulations

how do they know you’re maintaining effective system of internal control

Question 4

Internal stakeholders

Answer 4

board of directors, executives, IT, etc

Question 5

Internal stakeholder needs

Answer 5

how do we get value from IT

how do we ensure we’re managing appropriate things to maximize performance

how do we demonstrate compliance with legal and regulatory requirements

are we delivering value and managing costs

etc

Question 6

Goals Cascade part 1

know Goals cascade for exam

Answer 6

Stakeholder needs have to be transformed into an actionable strategy

Goals Cascade is a way to translate stakeholder needs into specific, actionable:

Enterprise goals, IT goals, Enabler goals

Question 7

Goals Cascade part 2

Answer 7

Stakeholder drivers
|
Stakeholder needs
| - cascade to stake holder needs, ent goals
Enterprise goals
| - cascade to Ent Goals to IT goals
IT goals
| - cascade to IT goals to IT process
Enabler goals

Question 8

Goals Cascade step 1

Stakeholder drivers influence needs

Answer 8

influenced by:
strategy changes
changing business and regulatory needs
new technology

Question 9

Goals Cascade step 2

Stakeholder needs cascade to enterprise goals

(Fig 5, page 19 of COBIT 5 manual)

Answer 9

stakeholder needs can be translated to series of generic enterprise goals

these are developed using Balanced Scorecard Dimensions (BSD)

Represent a list of commonly used goals

Question 10

Goals Cascade step 2

Stakeholder needs cascade to enterprise goals

(Fig 5, page 19 of COBIT 5 manual)

Answer 10

stakeholder needs can be translated to series of generic enterprise goals

these are developed using Balanced Scorecard Dimensions (BSC)

Represent a list of commonly used goals

Question 11

4 Dimensions of business scorecard dimension (BSC)

Fig 5, pg 19 of COBIT 5 manual

In reality, you’ll customize and possibly weight your own dimensions

Answer 11

Financial
Customer
Internal
Learning and Growth

Listed as P or S on the matrix for Primary or Secondary

Question 12

Goals Cascade part 3

Enterprise goals cascade to IT related goals

(Fig 6, pg 19 COBIT 5 manual)

Answer 12

Achievement of enterprise goals requires IT-related outcomes, represented by IT-related goals

These are structured along dimensions of the IT balanced scorecard

This mapping is shown as Fig 22, Appendix B, page 50 of the COBIT 5 Manual

Question 13

Goals Cascade part 4

IT-related goals cascade to enabler goals

Fig 23, Appendix C page 52-53 of COBIT 5 manual

Answer 13

Enablers include:
processes
organizational structures
information

for each enabler, a set of specific goals can be defined

Question 14

Purpose of the goals cascade

Answer 14

Allows defining priorities for implementation

Helps improve and assure governance of enterprise IT

Defines relevant and tangible goals and objectives

filters knowledgeable of COBIT 5

identifies and communicates how enablers are important to achieve enterprise goals