SECTION 3: IDENTIFY CORE MICROSOFT 365 CAPABILITIES

Question 1

Create User Template

Answer 1

admin.microsoft.com
Go to Manage Users and Groups

<Users>
<User>
<Add>
Name (Management, Admin, Basic User, ACAD, etc.)
Create a basic template for future use and for other admins to use.
Create a domain setup and password for the user.
Assign license(s) to the user.
Assign roles.
Save the template and it can then be used new users.
</Add></User></Users>

Question 2

Importing Multiple Users

Answer 2

MS365 provides a CSV template to be filled out and uploaded. Then the spreadsheet can be imported into the cloud service.

Useful when onboarding to MS365, hiring a large group, or adding employees after a buyout.

Question 3

Email and Storage Licensing

Answer 3

In order to use email in MS365, a user MUST HAVE an Exchange license.
OneDrive also has to have a license.

Question 4

Managing Users

Answer 4

Admins can reset passwords, block a user’s sign-in, and delete users.
Multiple users can be modified simultaneously.

Question 5

MS Teams

Answer 5

MS is attempting to make an intuitive system for users to start using the cloud immediately. Teams is the main service for achieving this.

MS Teams is MS’s collaboration tool. It provides IM, web conferencing, screen sharing, working together, etc.

Users interact with Teams by downloading the app to their PC or to a mobile device.
Users can also the the Teams’ web app in a browser.

Question 6

Accessing Teams

Answer 6

For admins:
admin.microsoft.com

<Admin>
<Teams>
Administer Teams
Teams Dashboard

For users:
portal.office.com
<Teams>
The list of teams user is a member of is on the list.
Each team will have channels listed below it.
User and team activity is visible.
Chat messages, calendar, MS Exchange and SharePoint, calls, and active files can be shared.
</Teams></Teams></Admin>

Question 7

MS Teams Components

Answer 7

OneDrive for Business provides file storage and file linking. It also links to SharePoint. There is a OneDrive admin center also.

SharePoint is a collaboration product. It hosts employee websites, tutorials, bulletin boards, and everything links to Teams.

Question 8

Security

Answer 8

Admin.microsoft.com

<Admin>
<Security> and <Compliance> are the two options.
Click <Security>.
Leads to Security and Compliance Center.
</Security></Compliance></Security></Admin>

Question 9

Security Options and Definitions

Answer 9

Manage Alerts=Configure type of alerts received when security issues arrive. Alerts can be messages, emails, etc.

Permissions=Roles, which grant authority to groups and users.

Classification=Classifying data by sensitivity level and specifying retention levels. Sensitivity levels controls who can share it and where it can be shared.

Data Loss Prevention=Managing and preventing accidental deletion and sharing.

Information Governance=Labeling information.

Supervision=Advanced threat protection from emails, investigations, simulated attacks against users.

Mail Flow

Data Privacy=GDPR compliance, etc.

Can search for all files and events.

Discovery

Reports=Security and audit reports can be generated.

Question 10

Compliance Options and Definitions

Answer 10

Admin.microsoft.com

<Admin>
<Security> and <Compliance>
<Compliance>
</Compliance></Compliance></Security></Admin>