Section 2 Flashcards
Key deliverables for the Scope Planning Process
- Requirements Docs
- Scope Statement
- WBS
Additional sources of project scope elements
- Industry Standards
- Govt Regulations
Characteristics that determine size / depth of scope statement
- project size
- strategic importance
- degree of risk
- cost
- technology
- team experience
- nature of deliverables
- project definition.
PIECES framework
Performance
Information
Economics
Control & Security
Efficiency
Service
WBS methods
Analogous - using past projects
Top Down - new type of project (lg > sm)
Bottom Up - past exp (sm > lg)
Thread - conj w others but grouped by section for analysis
100% rule
Entirety of tasks on WBS make 100% of the project.
WBS dictionary
Additional info related to WBS that fall outside the structure (cost estimates, quality control, accounting codes, etc)
PM Interpersonal Influence
- Legitimate / Formal (“right”)
- Reward
- Penalty
- Expert
- Referent (Proximity causes success to others)
RRM
Roles and responsibilities matrix
RTM
Requirement Traceability Matrix
Deliverable
Asset or outcome created from the project
Purpose of a project plan
To guide project execution
When should scope definition be performed?
At the beginning of a project
Two types of authority
- Legal - granted by virtue of role / position
- Acquired - power or gain from others (peers)
Cost of non-conformance
Maintenance, repair and associated fees when a product does not meet the needs of its users and/or suffers from poor UX (time, resources, redistribution)
Rework
Project work that needs to be completed again due to poor quality or craftsmanship the first time
Fit for use
Adheres to the requirements set during discovery. Functions “as expected”
Product Reliability
Works as expected for an extended time without fear of breaking due to poor quality or craftsmanship
Product maintainability
When time, cost and ability to repair and upgrade the product are within acceptable boundaries
TQM Total quality management
- Employee Empowerment (training and recognition)
- Management Involvement (lead first)
- Decisions based on facts (not emotions)
- Continuous Improvement (never done)
- Customer Driven
- Culture (collab without levels)
Six Sigma
- disciplined quality management process
- DMAIC
- define, measure, analyze, improve, control
Quality Management Plan
- Philosophies and principles
- standards and metrics
- data acquisition and validation
- management plan
- roles and responsibilities
- status reports
Project communication plan
- information types
- reporting distribution details
- time, date, location, expectancy
- format
- stakeholders & contact info
Risk
- possibility of loss or injury
- negative impact on the triple constraint
- constructive AND threatening
- based on impact and probability
- no real value to a project w out risk
Crisis Management
- firefighting
- addressing the risk after it has occurred
- creates burnout and turnover
