Section 15: Professionalism

Question 1

What does professionalism mean?

Answer 1

Professionalism refers to the responsibilities of the pesticide exterminator on the job and the interactions between the exterminator and other people.

Question 2

List 6 reasons why it is a good idea for you to be professional.

Answer 2

Enhances credibility
Improves the public trust and confidence
Enhances customer confidence
Helps you understand the publics concerns about pest management issues
Helps to deal with complaints

Question 3

List 6 reasons that will improve the way the public views your work.

Answer 3

Being knowledgeable about your profession
Having a good attitude
Projecting a professional image
Working in a professional manner
Communicating effectiveley with the public
Taking an active role in professional organizations
Using an IPM approach to managing pests

Question 4

List 4 ways that you can continually upgrade your knowledge.

Answer 4

Attending seminars
Attending trade shows
Attending courses sponsered by your professional organizations
Reading trade journals and other publications concerning IPM
Joining a professional organization

Question 5

List 3 means by which you can project a professional image.

Answer 5

Maintaining a professional appearance
Being safety conscious and following safety practices
Maintaining good work habits
Being credible at all times
Becoming familar with the equipment in advance to application
Identifying yourself to clients and public and by marking vehicles and application equipment
Using clean and well maintained equipment
Following up on pesticide applications

Question 6

What are 4 advantages of belonging to a professional organization.

Answer 6

An effective voice for concerns
Ongoing education
Financial advantages
Improved professional image