Section 1 Flashcards
Input
Keyboard, Mouse, Webcam
Process
CPU/GPU
Store
Hard drive, Cache, RAM
Output
Monitor/ Display, Speakers, Printers
Server
Rack mounted computer
Laptop
mobile workstation
Tablet
Portable Computer
IoT Device
Devices that connect to internet i.e. Smart Fridge
Hardware
Physical parts of a computer
Storage
the act of saving data for retrieval
Cache
Fast storage part of the CPU
Temporary Storage
RAM
Software
provides instructions for the hardware to perform
OS Software
Provides a method for saving, retrieving, changing, printing, and transmitting information i.e. Windows, Linux MacOS, Android
Application Software
Used to create, store, modify and view information or data i.e. Microsoft word Adobe premier
Drivers
Used to translate commands from the operating system to a piece of hardware
Firmware
Specialized type of software on a chip
Flashing
method of updating firmware
Personal safety
avoid trip hazard, proper lifting techniques, PPE
Component Safety
Avoid Electrostatic Discharge. Utilize grounding devices like ESD mats and ESD wrist straps
ESD
Electrostatic Discharge
Chemical Safety
Follow MSDS labels and handling procedures
CompTIA Troubleshooting Methodology: Step 1
Identify the problem
CompTIA Troubleshooting Methodology: Step 2
Establish a theory of probable cause; questioning the obvious. i.e. is it plugged in?
CompTIA Troubleshooting Methodology: Step 3
Test the theory to determine the cause. If the theory is not confirmed re-establish an new theory
CompTIA Troubleshooting Methodology: Step 4
Establish a plan of action to resolve the problem and implement the solution
CompTIA Troubleshooting Methodology: Step 5
Verify full system functionality if applicable implement preventative measure
CompTIA Troubleshooting Methodology: Step 6
Document the findings, actions, and outcome