Section 1 Flashcards

1
Q

Input

A

Keyboard, Mouse, Webcam

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2
Q

Process

A

CPU/GPU

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3
Q

Store

A

Hard drive, Cache, RAM

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4
Q

Output

A

Monitor/ Display, Speakers, Printers

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5
Q

Server

A

Rack mounted computer

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6
Q

Laptop

A

mobile workstation

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7
Q

Tablet

A

Portable Computer

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8
Q

IoT Device

A

Devices that connect to internet i.e. Smart Fridge

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9
Q

Hardware

A

Physical parts of a computer

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10
Q

Storage

A

the act of saving data for retrieval

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11
Q

Cache

A

Fast storage part of the CPU

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12
Q

Temporary Storage

A

RAM

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13
Q

Software

A

provides instructions for the hardware to perform

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14
Q

OS Software

A

Provides a method for saving, retrieving, changing, printing, and transmitting information i.e. Windows, Linux MacOS, Android

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15
Q

Application Software

A

Used to create, store, modify and view information or data i.e. Microsoft word Adobe premier

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16
Q

Drivers

A

Used to translate commands from the operating system to a piece of hardware

17
Q

Firmware

A

Specialized type of software on a chip

18
Q

Flashing

A

method of updating firmware

19
Q

Personal safety

A

avoid trip hazard, proper lifting techniques, PPE

20
Q

Component Safety

A

Avoid Electrostatic Discharge. Utilize grounding devices like ESD mats and ESD wrist straps

21
Q

ESD

A

Electrostatic Discharge

22
Q

Chemical Safety

A

Follow MSDS labels and handling procedures

23
Q

CompTIA Troubleshooting Methodology: Step 1

A

Identify the problem

24
Q

CompTIA Troubleshooting Methodology: Step 2

A

Establish a theory of probable cause; questioning the obvious. i.e. is it plugged in?

25
Q

CompTIA Troubleshooting Methodology: Step 3

A

Test the theory to determine the cause. If the theory is not confirmed re-establish an new theory

26
Q

CompTIA Troubleshooting Methodology: Step 4

A

Establish a plan of action to resolve the problem and implement the solution

27
Q

CompTIA Troubleshooting Methodology: Step 5

A

Verify full system functionality if applicable implement preventative measure

28
Q

CompTIA Troubleshooting Methodology: Step 6

A

Document the findings, actions, and outcome