SCP-NPM Flashcards

1
Q

What port is used for SNMP queries?

A

UDP/161

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2
Q

What port is used for receiving SNMP traps?

A

UDP/162

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3
Q

What port is the default SMTP port?

A

TCP/25

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4
Q

What is an external node?

A

It’s a node added to the NPM inventory that will neither be pinged nor polled.

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5
Q

What is a MIB?

A

Management Information Base

It is a collection of information about a device, organized in a tree or hierarchy

In the case of enterprise MIBs (1.3.6.1.4.1.*) they’re enterprise-supplied text files with all the details about their own devices.

In the case of standard information (1.3.6.1.2.1.*) they’re defined in RFC3418 (e.g., system name, system location, system description).

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6
Q

What’s an OID?

A

Object Identifier

These are the individual data points offered via SNMP by devices that support it. OIDs are documented in MIB (management information base) files.

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7
Q

If you want to stop getting alerts but continue to get ping and statistics results for a device, what do you do?

A

Set the device to muted for the duration in question.

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8
Q

Agents are available for what OS(s)?

A

Windows, Linux, AIX

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9
Q

How do you add escalation to alerts?

A

Alert
Trigger Actions
Add Escalation
Select how long to wait before escalating
Add action for new escalation level

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10
Q

What port is used for Agent Installer (Inbound)?

A

TCP/135 (DCE/RPC Locator Service) Microsoft EPMAP
TCP/445 (Microsoft-DS SMB File Sharing)
WMI is only needed for deploying the agent to a Windows server with the Add Node or Add Agent wizard. If you do not want to open WMI ports required for software deployment, you can use another deployment method for the Agent.

WMI also uses any random TCP port greater than 1024.

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11
Q

What port is used for SolarWinds Agent (Inbound) - Server-Initiated?

A

TCP/17790

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12
Q

What port is used for SolarWinds Agent (Outbound) - Agent-Initiated?

A

TCP/17778

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13
Q

What port is used for SQL Server connections?

A

TCP/1433

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14
Q

What port is used for SQL Server Browser Service queries?

A

TCP/1434

This is the service that will determine which instance you’re asking for and then redirect to you to that other port at 1024+.

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15
Q

What port is used for WMI (After Initial Request)?

A

TCP/1024 - 65535

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16
Q

What is the permission required to acknowledge alerts?

A

Allow Account to Clear/Acknowledge Orion Messages

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17
Q

What port is used for WMI (Initial Request)?

A

TCP/135

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18
Q

How do you limit access to reports?

A

New reports may be assigned to individual accounts by creating Report Limitation Categories in the web console Report Wizard and then set in the Manage Accounts area.

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19
Q

When monitoring VMware ESX/ESXi what two things are fetched with SNMP instead of the API?

A

Volumes and Interfaces

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20
Q

Which of the following actions do NOT require previous configuration?

Send an email or page in the Orion Platform
Dial a paging or SMS service in the Orion Platform
Log event to a file
Play a sound when an alert is triggered in the Orion
Platform
Log the event to the NetPerfMon event log
Send an SNMP trap in the Orion Platform
Use the speech synthesizer to read alerts in the Orion Platform

A

Log event to a file
Log the event to the NetPerfMon event log

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21
Q

What are the report format options?

A

CSV, HTML, PDF, and XLS

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22
Q

For correct device identification with SNMP, what must the device provide?

A

SysObjectID

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23
Q

For Windows servers, SolarWinds recommends using WMI polling. (True/False)

A

True

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24
Q

WMI uses more bandwidth, CPU, and memory than SNMP per poll. (True/False

A

True

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25
Q

Windows mount points and application metrics can be collected with WMI, so there’s no need to use SNMP. (True/False)

A

False

Cannot collect Windows mount point statistics or application level metrics with SNMP.

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26
Q

Discoveries can be one of four types. What are they?

A

IP Ranges
Subnets
IP Addresses
Active Directory

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27
Q

The Web Console has multiple _____(s) with multiple _____(s) which display information about your ______(s).

A

Views, Widgets, Entities

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28
Q

What SNMP versions does NPM support?

A

All of them - v1, v2c, and v3.

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29
Q

What is the SNMP equivalent of a password?

A

Community String

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30
Q

You notice that you are no longer receiving volume statistics from the Windows servers you are monitoring. None of them are shown as down on the Orion Web Console. You run a packet trace and you can verify that the requests are making it to the servers. Everything was fine yesterday. What is the most likely cause of this issue?

A

Windows credentials stored in NPM are expired

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31
Q

You are required to report on hourly average response time of the last 60 days. How should you configure your data collection and summarization parameters to meet these requirements without unnecessarily using database size?

A

Summarize detailed data into hourly data after 30 days, summarize hourly data into daily data after 60 days

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32
Q

You deployed Orion agents on several Windows and Linux servers in your environment. Which port do you need to open on your network to ensure that secure, agent-initiated communication from Windows and Linux agents can get through?

A

17778

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33
Q

You need to deploy the Orion agent software en masse via Active Directory Group Policy. You’ve already created the Group Policy but you need the MST file. What’s the quickest way to get the MST file?

A

From the Settings pages of the Orion Web Console

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34
Q

You receive a number of alerts on high traffic utilization from several interfaces. When you view the Orion Web Console, you find that traffic utilization has returned within normal ranges. Traffic utilization spikes every now and then and you don’t usually consider it a problem. How should you modify the alert definitions so that it fires only when high utilization is sustained for 10 minutes or more?

A

Configure the alert to trigger only when traffic utilization is sustained for 10 minutes

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35
Q

You are creating an alert for a Universal Device Poller (UnDP). Which of the following trigger condition helps you target the custom poller you want?

A

A trigger condition where the custom poller Unique Name is equal to the name of your UnDP

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36
Q

You want to change the calculation method for calculating the capacity forecast for all monitored interfaces. Where do you go to change this?

A

NPM Thresholds

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37
Q

You want to avoid reaching a certain usage level on a number of critical devices. Which forecast calculation method should you use on these devices?

A

Peak Calculation

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38
Q

You want to reduce the number of decimal places returned by an UnDP you created. Which Transform should you use to do this?

A

Truncate

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39
Q

Which of the following object types can you apply in Universal Device Poller? Choose two.

A

Nodes
Interfaces

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40
Q

Your core router is about to reboot. What should you do so that alerts about the status of devices behind the core router do not fire during the reboot?

A

Configure dependencies between the core router and affected devices

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41
Q

When you create a manual dependency in NPM, a group can be designated as a child object, but NOT as a parent object. Parent objects must not be a member of any group in order to be designated as a parent object.

A

False

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42
Q

You created nested maps in Network Atlas. You want the top-level map to show as down when half of the objects under it are down. How do you accomplish this?

A

Set map status thresholds to below 50%

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43
Q

You want link statuses to be displayed on a map you are creating in Network Atlas. How do you accomplish this task?

A

Edit the link line and select the appropriate router interface

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44
Q

While manually adding a single node, it is not possible to assign Universal Device Pollers from the Add Nodes page. You can only assign Universal Device Pollers from the Universal Device Pollers application.

A

False

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45
Q

For an upcoming maintenance window, you want to ensure that alerts about affected devices do not trigger. What should you do?

A

Unmanage the device for the duration of maintenance window

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46
Q

Users in a remote office are reporting that access to network resources is slow. You decide to use PerfStack to investigate the issue. Which statistics should you use in order to find a correlation between the amount of traffic and how close the interface is to being fully saturated? Choose two.

A

Transmit Percent Utilization
Average transmit bps

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47
Q

One of your hub sites is experiencing slow network performance. You decide to use PerfStack to find the cause of the problem. From which device would you start your analysis?

A

From the affected hub site’s edge router

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48
Q

You need to ensure that each NPM user has exclusive access to reports he is responsible for. Which of the following will help you achieve this?

A

Use custom properties and account limitations to control report access.

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49
Q

You need to create a report on bandwidth utilization in your network during office hours over the previous month. How do you fulfill this requirement?

A

Pull last month’s usage data and filter out non-business hours

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50
Q

Your company has two sites. Both have a local IT staff who use NPM. You want to make sure that each site can only view and manage monitored devices in their respective sites. Choose two features that when used together allow you to efficiently fulfill this requirement?

A

Account Limitations
Custom Property Editor

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51
Q

You want to ensure that an NPM user is only able to see Windows devices on any and all views in NPM. What steps will allow you do this? Choose two.

A

Create an Account Limitation
Select Limitation Type: Hardware Manufacturers

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52
Q

Instead of the SolarWinds logo, you want your company logo to display on the banner area of the Orion Web Console. Which of the following will allow you to do this?

A

Use Web Console settings to upload your company logo

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53
Q

Your company uses a web-based ticketing tool to handle IT incidents and requests. You want it to be accessible without leaving Orion Web Console. How do you accomplish this?

A

Add an external website to the Menu bar

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54
Q

You sent a link to a report you created in NPM to key stakeholders. These individuals do not have an account in the Orion Web Console. You want them to be able to view the reports without having to create an account for them. What should you do?

A

Create a DirectLink account in the Orion Web Console

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55
Q

You need to ensure that an Orion user account can make changes to resources and views as needed. Which permission will allow the user account to do this with the least amount of privilege?

A

Allow View Customization must be enabled

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56
Q

In the SolarWinds Web Console, which settings page can a user add, edit, or copy views?

A

Manage Views

57
Q

User A and User B have the “Allow Administrator Rights” set to YES in the accounts settings page. However, User A still cannot make any changes in the Summary View page, what will you do to fix the problem?

A

Go to Settings > All Settings > Manage Accounts > Edit user A > Set Manage Views to YES

58
Q

A Web Console user wants an external website to be available on the Web Console when looking at devices. Which two steps are required to accomplish this task, while limiting the change to that one user only?

A

Add the resource User Defined Links to the Node Details view
Assign a custom Node Details view to the user’s account

59
Q

Administrator X has created a modern dashboard named Utilization that will display all devices that are currently having high CPU utilization. User G cannot see the said dashboard, What settings should be performed to resolve the issue?

A

Go to the Modern Dashboard, go to set Visibility and set the “Utilization” to public

60
Q

The Administrator has created a modern dashboard “Down” and transferred the ownership to user G. User G then transferred the “Down” dashboard ownership to user S. Can Administrator still manage to perform editing?

A

True

61
Q

forecasts trends using daily average values. This method is suitable for non-critical network devices or connections where short periods exceeding the threshold level are acceptable.

A

Average calculation

62
Q

forecasts trends using daily maximum values. This method is suitable for important devices and connections where it is important to completely avoid reaching a certain usage level (threshold).

A

Peak calculation

63
Q

Your weekly scheduled discoveries consistently
detect 5 Windows 10 workstations. What can you
do to remove those devices from being
discovered in the future?

A

Add to Ignore List

64
Q

How can you encrypt the username, password,
and data between your NPM server and the Orion
database?

A

Use Windows authentication to encrypt the
user name and password and SSL to encrypt
the data

65
Q

What is the difference between an Operationally
Up interface, and an Operationally Down
interface?

A

Operationally Up is an interface that is up
and running and being used, Operationally
Down is an interface that is available to use
but not being used

66
Q

You can only poll status and response time using
only ICMP when SNMP is disabled and ICMP is enabled
on the device.

A

True

67
Q

Where can you find information on
instances/VMs by cloud account and region?

A

Cloud Server Infrastructure

68
Q

You can only monitor Virtual Network
Gateways with NPM.

A

True

69
Q

Which agent is required to run NetPath services?

A

Windows Agent

70
Q

NetPath™ services are monitored by ____.

A

Probes

71
Q

You can use Orion Groups in Maps.

A

True

72
Q

How do you configure Automatic Geolocation in the
Worldwide Map?

A

Configure Latitude and Longitude custom
properties and enable Automatic Geolocation <– Might be outdated

Settings > All Settings in the menu bar.
In the Product Specific Settings, click Web Console Settings.
Scroll down to Worldwide Map Settings and make sure Automatic Geolocation is selected.

73
Q

By default, what is the longest time period taken into
account for calculating the capacity forecast?

A

180 days

74
Q

You can view interface, node, and volume
information in one capacity forecasting widget.

A

False

75
Q

What can you use custom pollers for? Select all that
apply.

A

Monitor a specific metric which is not
monitored out-of-the box

Monitor special equipment

Monitor objects although the number of
monitored objects exceeds a poller’s capacity
limitation

76
Q

Which data source can you not use for polling
devices?

A

A custom property value through on the Orion
Web Console

77
Q

By default, all sensors available in the selected MIB
are monitored on devices with enabled hardware
health monitoring.

A

True

78
Q

Hardware health information is collected only for
______ where the hardware sensors are enabled.

A

Nodes

79
Q

How do you verify you have vPCs configured for
Nexus devices?

A

Run ‘show vpc brief’ command on the device

80
Q

How do you enable the Network Insight for Palo
Alto Site-to-Site VPNs and GlobalProtect VPN sub
views?

A

Enable polling of Palo Alto devices monitored
in NPM via the Palo Alto REST API

81
Q

What is the default retention for Syslog Messages
before messages are deleted from the database?

A

7 days

82
Q

Why might you receive unreadable trap messages
from NPM? Select all that apply

A

The device MIBs are not in your MIB database

The device uses SNMPv3 and has not been
added as a monitored node for authentication

83
Q

What account type is independent of any local or Active Directory account or group?

A

Orion Individual Account

84
Q

What account type that match with previously configured local or Active Directory user account?

A

Windows Individual Account

85
Q

User Jec upon coming back to their office complained that last week, he could see all the devices under his monitoring, but now he cannot. He does see other devices that are not in his purview. What seemed to be the nearest possible issue?

A

Account Limitation was reconfigured

86
Q

How should you visually represent service level agreement (SLA) interface utilization thresholds within the NPM Web Console?

A

Define SLA as a custom property in the SolarWinds database and populate it with the correct SLA values

87
Q

SolarWinds AppStack technology can incorporate data from the following Solarwinds Products except?

A

Web Help Desk
Dameware

88
Q

Difference between AppStack and PerfStack

A

AppStack automatically correlates pre-established data for your views
PerfStack allows manual correlation of disparate data, driven by users

89
Q

In Orion Maps, what should you enable in the List of Resources page, to activate the monitoring and be able to map the devices, statuses, connections or connection speeds?

A

Layer 2
Layer 3

90
Q

You have configured an alert to trigger when your device reaches high CPU load. You can see that NPM is showing high CPU load but is not firing the alert. Which is likely causing the alert to not fire?

A

The alert trigger condition is too high

91
Q

How can you ensure that the trigger action will behave as intended when creating an alert

A

Click on the Simulate on the assigned trigger condition

92
Q

You can add SolarWinds Service Desk to your alerting. This can work after integrating it to the SolarWinds platform. What stage in setting up your alert can you do this?

A

Add it as a trigger action

93
Q

You are working on a critical device and would like to have its own set of threshold for CPU Load and Memory usage apart from the Orion general threshold. The Orion general is set to 80% for CPU Load and 80% for Memory usage before your devices are set to Critical but we do like to have a lower value on your critical device. How can we achieve this?

A

We can set it up on the node level and select override Orion general threshold, select CPU Load and Memory and enter the desired values.

94
Q

You are tasked to provide a report on the previous week’s nodes availability. The report needs to be sent out every Sunday. Which feature of alerting should you use?

A

Report Scheduler

95
Q

You are working for a program that requires users to have limited access to reports for each role. What specific option should we use?

A

Report Limitation Category

96
Q

Where can we see the list of data and statistics we are polling and can poll for NPM?

A

List Resources

97
Q

Eric is an admin working on NPM. He has a unique device and would like to add a specific metric (CPU Utilization) to his monitoring. Part of the process for NPM to read the trap messages from his unique device is to update the MIB database. How can you verify if the OID for CPU Utilization exists in the device?

A

Run the SNMP Walk application against the unique device and export it on a .txt file

98
Q

What specific technologies for polling can we create using Device Studio?

A

Node details
CPU and Memory
Multi CPU and Memory

99
Q

You want to create a Custom Poller, but first, you want to check if other NPM users have also created a poller you could use. What resource should we use?

A

Thwack Community Pollers

100
Q

Your goal is to evaluate a configured device who sends a trap when a certain event occurs. How will you accomplish this goal?

A

Configure the device to send the target SNMP trap to the SolarWinds IP address

101
Q

You receive traps from your network devices and want to alert on a select message. How do you accomplish this?

A

Go to the Traps view and configure a new Log Viewer rule.

102
Q

After you create an NPM report with custom charts for availability and response time metrics, you schedule the report and add an action to export it. But you cannot export it as an Excel file. What is the likely reason?

A

You must link the report with a URL in an email action to run live in the Web Console.

103
Q

There are unexplained gaps in data collections on an NPM deployment. You find no other issues within the monitored network. What might be causing this issue? Select all that apply.

A

Database performance issues
Number of processor running
Orion server performance issues

104
Q

What can you use to retrieve a single value in SNMP? Select all that apply.

A

GET
GET NEXT

105
Q

You use NPM to monitor a set of physical servers. The server team decides to virtualize these servers using Vmware. Which part of your virtual infrastructure will NPM no longer be able to monitor?

A

VM Sprawl monitoring

106
Q

The Universal Device Poller retrieves management data in which format?

A

XML

107
Q

Network performance over an inter-campus Ethernet link is slow. One side of the connection is experiencing a high number of packet drops. What information in NPM can you review to help discover the cause of the issue?

A

Packet loss on the nodes on either side of the connection

108
Q

Your network has critical devices on the opposite side of a WAN link from your SolarWinds server. You do not want alerts about the device if the router (name = “target’) that connects your SolarWinds server to the remote site is down. How do you configure Alert Suppression?

A

Suppress alert when all of the following apply: Node Name is equal to “target” /Node Status is equal to “Down”

109
Q

You can import Universal Device poller files from the UNDP application directly into Device Studio to create custom poller.

A

False
Two separate solutions

110
Q

How many agents does NPM require for Quality of Experience, NetPath, and system monitoring on same Windows server?

A

1

111
Q

A remote user is unable to access the corporate network VPN. You use Cisco ASA firewalls. How can you determine the cause. Select all that apply.

A

Netpath
Network Insight

112
Q

Users report that email is slow. The Exchange team reports that everything is normal on the mail servers. What metric in NPM can you look at to find out what might be causing the issue?

A

Network bandwidth utilization

113
Q

When a router monitored by NPM reboots, the interface indexes statuses change to unknown in NPM. What do you do after your remove the unknown interfaces?

A

Run a list of resources on that node and add the interfaces with the updated index IDs

114
Q

You want to increase the time of the delay between an alert firing and the email being sent out. What is the correct format for the trigger action on an alert to show the Top 10 processes?

A

Executable on first escalation level and then a 2 minute delay and the email on second escalation level.

115
Q

You need to change the polling method from ICMP to SNMP on 200 nodes you monitor with Orion. How would you best accomplish this?

A

Bulk select nodes in Manage Nodes and change the polling method.

116
Q

You run ten reports on three assorted weekly schedules and send the results to the network operations distributions. The addresses for the distribution list changed, and you must update the new email address to send the reports. How do you apply this update?

A

Use the Schedule Manager to edit each action on each report schedule, and change the email address.

117
Q

How do you display downtime for all monitored interfaces on a node.

A

Add the interface downtime widget on node view

118
Q

How are Orion agents licensed?

A

No separate license is required

119
Q

What is required of your nodes to detect duplex mismatches? Select all that apply.

A

The nodes must be monitored.
The nodes must be in the up state during the discovery.
The nodes must support topology and be interconnected.
Duplex of both devices must be identified as full or half.

120
Q

Where can you verify that NPM complies to the retention policy?

A

Orion Polling Settings

121
Q

Status, average response time, and packet loss are the only node details data you can view for your switch A device. The details of your identical switch B device shows status, average response time and packet loss and other statistics. How to monitor the other statistics on switch A and not to lost any historical data?

A

Edit the node properties of Switch A and change the polling method to “most device: SNMP and ICMP”.

122
Q

You want to create a custom poller for a device. When you select the OID, you get an “OID not supported” error. What does this mean?

A

SNMP agent on the device does not report on this OID

123
Q

What is required to monitor tenants in your SDN environment with NPM Cisco ACI monitoring? Select all that apply.

A

Enable API polling on the APIC node.
Add an APIC node to NPM.
Enable API polling on all ACI devices.

124
Q

You need to add a new subnet of 500 devices for monitoring. What is the first step to incorporate these devices into NPM?

A

Perform a network discovery.

125
Q

You need to push a SolarWinds agent to 20 Windows machines across your network. How can you accomplish this? Select all the apply.

A

Use the active directory group policy to mass deploy agent.
Deploy the agent directly from the Orion Server.

126
Q

You have two group of users - one in Sydney and one in Perth. How do you limit the user within the Orion Platform so they only have access to the device in their location?

A

Group devices into geographical Orion groups and use single group account limitation to limit user access.

127
Q

You configured devices to send SNMP trap to NPM, but do not see the messages in the Orion Web Console. You verified that the firewall port are open and the devices are correctly configured. What can you verify to troubleshoot

A

Verify the SNMP trap service is running.

128
Q

You stop receiving the volume status and volume statistics from one of your Windows 2016 servers. Packet traces reveal requests are delivered to and from the server and the device is up in the NPM console. What is most likely the cause of the issue?

A

Volume index has changed because the disk was replaced.

129
Q

How can you quickly generate a report in NPM to show the top 50 interfaces by percent utilization?

A

Copy a similar default report and edit for the top 50 interfaces

130
Q

A custom poller has polled some results from nodes. Which of the following is the possible reason for not being able to show the polled result as a chart on the Orion Web Console?

A

We did not set the poller to collect historical statistics

131
Q

You added a device for NPM to monitor. You can see CPU and memory statistics, but want to use a statistic that NPM does not support out-of-the-box, which feature can you use to collect the statistics you want from the devices. Select all that apply.

A

Manage pollers in device studio.
Universal Device Poller or UNDP.

132
Q

Which two performance metrics can be affected by proper QoS implementation?

A

Jitter
Latency

133
Q

Which traffic type should be allowed to leverage HTTPS for network monitor?

A

TCP traffic on port 443

134
Q

You are configuring Orion Map but the Topology connection between some of the nodes are not showing automatically. You have enabled L2 and L3 resource under the List Resource of the node. However, the connection is still not automatically populated.

A

Manually create connection between nodes in the Orion Map.

135
Q

You are planning to run the SolarWinds Network Discovery. However, you want to exclude some elements to be discovered during the discovery. How would you go about it?

A

Configure Ignore List

136
Q

How much memory does an Agent typically consume?

A

10 - 100 MB, depending on the number and types of jobs.

137
Q

Which of the following Situations is Agent most beneficial?

A

Polling hosts and applications behind firewall NAT or proxies.
Secure, encrypted polling over a single port.
Support for low bandwidth, high latency connections.
Polling nodes across domains where no domain trusts have been established.

138
Q

Under normal operating conditions, SolarWinds Platform agent monitoring consumes how many percent in terms of the resources than what would be consumed by monitoring the same node agentless.

A

less than 1% more resources than what would be consumed by monitoring the same node agentlessly.

139
Q

How do we ensure that only the SolarWinds Platform server can initiate communication to the SolarWinds Platform agent?

A

The agent retains a copy of the public Orion certificate obtained during provisioning. Passive mode uses this to authenticate the server.