Scenarios Flashcards
“My lawnmower was stolen from my shed”
What is the Call Type and Priority?
BNE Priority 3
Shed is an outbuilding and falls under ‘Break and Enter’
‘“I’ve hit a deer and my car has a tonne of damage - I am not hurt. I am not sure if I need to call anyone? The deer is dead in the ditch. I’m at Thickson and Wentworth in Whitby”
Is this a call for service?
If so:
What call type?
What queue?
Yes, this is a call for service (if over $2000 damage)
Refer to CRC
“I was involved in a car accident at Toronto and Main St in Uxbridge, I was rear ended, there are no injuries.”
Is this a call for service?
If so,
What Call Type?
What Priority?
What Queue?
Yes, it is a call for service (IF over $2000 in damage between both vehicles)
MVCPD
Priority 3
R Queue
“Hello, I would like to arrange for a officer to escort me as I pickup items from my parents house, I would like to do this next week”
Is this a call for service?
If so,
What Call Type?
What Priority?
No, this is not a call for service
Advise the caller to call back on the day they want to arrange this and a KTP call will be inputted at that time.
“I think a car hit my mailbox at the front of my driveway in the night. The mailbox is knocked over and there are tire marks that go in and out of the ditch”
Is this a call for service?
If so,
What Call Type?
What Priority?
Yes, it is a call for service
MVCFP
Priority 3
“There are hydro lines down, they are across sidewalk and hanging onto the road”
Is this a call for service?
If so,
What Call Type?
What Priority?
Yes, it is a call for service
TRACO
Priority 3 or could be upgraded to a 2 if serious community safety concerns
*Also call hydro or region (depending on the line) to advise them. An Officer can standby until the utility company arrives to ensure public safety
You transfer a 911 cellphone caller who requested Ambulance to Ambulance, upon transfer the caller disconnects. You confirm Ambulance has the drop.
Who has ownership of this call? Which agency will call the caller back?
Since the caller clearly
“My car was hit in the Pickle Barrel parking lot in Pickering. A witness left a note on my windshield saying a red Dodge pickup truck hit it.
Is this a call for service?
If so,
What is the Call Type and Priority?
Yes, it is a call for service
MVCFP Priority 4
“I am the building site super for a new school being built, there was a fire set inside the gym area, it’s out now but there is damage and I need to report it.”
What is the Call Type and Priority?
BNE Priority 3
“I just witnessed a large crash at Brock St and Taunton. I can’t stop and it looks like everyone it out of the vehicle but you will need to send the police”
What is the Call Type and Priority?
MVCPI Priority 2
(And send Ambulance)
“I was driving and see a young girl about 3 yrs old, she is barefoot in pajamas, she was walking on the road and I don’t see any parents around”
What is the Call Type and Priority?
MISFO Priority 2
(Missing Person Found)
“My son is supposed to be on house arrest. We went out last night and didn’t return”
What is the Call Type, Priority, Queue?
BRECO Priority 4 - R Queue
(Breach Conditions/Probation)
“Hi, it’s Ambulance can you come with us to an address in Oshawa for a 63 yr old female who has been pronounced”
What is the Call Type and Priority?
SUDDE Priority 2
(Sudden Death)
“Hi, I am calling from CAS, I recieved a complaint from a mom that her children’s father took a video of the children nude during a custody visit”
What is the Call Type, Priority and Queue?
SEXOF Priority 3, RRC (T Queue)
Sex Offence
RRC can take reports from CAS
“Hi, it’s Ambulance can you come with us to Sobey’s warehouse. A male has a broken femur after being run over by a forklift.” What is the calltype?
ACCOT
(Accident Other Than)