ScamShield Flashcards
1
Q
Who’s eligible for ScamShield?
MAT
A
Metro
All PostpaidTFB
2
Q
Which programs are included in ScamShield?
SS
A
Scam ID
Scam Block
3
Q
What is Scam ID?
A
Scam ID identifies scammers as “scam likely”
4
Q
What is Scam Block?
A
Scam Block blocks scam calls before the phone even rings.
5
Q
How much does ScamShield cost?
A
ScamShield is included in the service.
6
Q
How do you get more protection than ScamShield offers?
A
McAfee
7
Q
How do customers manage ScamShield?
A
The ScamShield app
8
Q
How many times per year can you waive a number change fee per customer?
A
Once per year; otherwise, $15
9
Q
What does Scam Shield Premium cost?
A
$4/mo
10
Q
What are Scam Shield Premium features?
VBRT
A
Voicemail to text transcription
Block individual numbers
Reverse number lookup
Telemarketing calls sent to voicemail
