Sayings (JB)

Question 1

Rapport

Answer 1

Thanks for taking the meeting

Question 2

Rapport

Answer 2

What you been up to today?

Question 3

Rapport

Answer 3

We see each client/customer as a unique situation and tailor our services/what we provide to their unique requirements

Question 4

Discovery

Answer 4

Have you… (looked into, done this, sought to do this)

Question 5

Discovery

Answer 5

Let me ask you a question…

Question 6

Discovery

Answer 6

I’m a believer…

Question 7

Discovery

Answer 7

(List) First of all… Second of all…

Question 8

Discovery

Answer 8

For instance…

Question 9

Discovery

Answer 9

In a sense that…

Question 10

Discovery

Answer 10

I/we could best serve you by…

Question 11

Discovery

Answer 11

… and if i’m half as good as I say I am, then you’ll do xyz.

Question 12

Discovery

Answer 12

Does the idea/overall idea of (solution) make sense to you?

Question 13

Discovery

Answer 13

… not just cost, but the value of what you get for cost …

Question 14

Discovery

Answer 14

One of the things we pride ourselves on…

Question 15

Discovery

Answer 15

You also have to consider 2,3,5 years down the line

Question 16

Discovery

Answer 16

Do you like that?

Question 17

Discovery

Answer 17

Let me say this…

Question 18

Discovery

Answer 18

I hear what you’re saying…

Question 19

Discovery

Answer 19

I/We’re not looking to do xyz…

Question 20

Discovery

Answer 20

I’m gonna be judged on track record

Question 21

Discovery

Answer 21

But I know this…

Question 22

Discovery

Answer 22

All I ask is…

Question 23

Discovery

Answer 23

Give me/us 30 days and we’ll prove to you that…

Question 24

Discovery

Answer 24

Here’s the thing…

Question 25

Discovery

Answer 25

All I’m asking for is this…