Say This Not That Flashcards

1
Q

Bleaching

Bleach

A

Whitening

Whiten

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

FMX, BWX, PA’s, PANO

A

We will take the necessary X-rays and pictures

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

When do you want to come in?

What day or time works best for you?

A

Do you prefer mornings or afternoons?

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

Dr. will take a quick look at…
Dr will come in to check on you
Dr will do a check up

A

Dr will examine your area of concern.

Dr will do a comprehensive examination.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q

The hygienist will probe

The hygienist will check your gums

A

________, our hygienist will do a complete peri did natal evaluation

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q

How long since your last dental visit?

A

Has it been a while since your last dental visit?

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q

Cancellation

A

Change in our schedule

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
8
Q

The girls up front
The girls in the back
Your dentist

A

________ will help you with…

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
9
Q

A simple extraction

A

An extraction

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
10
Q

SRP

Scaling and root planing

A

Periodontal therapy

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
11
Q

Doctor wants you to

A

Dr. __________ is recommending

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
12
Q

Waiting room

A

Reception

Lounge

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
13
Q

Operatories

A

Treatment room

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
14
Q

Check up

Recall

A

Continuing Care

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
15
Q

You are due for your cleaning

A

It has been ____ months since your last cleaning appt

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
16
Q

We can give you a discount

A

We can offer you a one time courtesy.

17
Q

Your insurance will pay _______

A

Based on what we know about your ins, i estimate that they will pay _______, if they do not I will invoice you.

18
Q

Dr is running late

A

I’m sorry we are keeping you waiting, we had an emergency patient just before your appointment.

19
Q

Would you like water while you wait?

A

Would you like water while you relax?

20
Q

I’m calling to confirm you appointment tomorrow

A

We are looking forward to seeing you tomorrow