Sample Test Paper Questions

Question 1

You have been asked to carry out attended installations of Windows 10 on your organisation’s computers. No current operating system is installed, however you are not sure if the current hardware and software is compatible. What should you do?

(a) Windows 10 does can run on any hardware and use any software. You don’t need to do anything.

(b) Check online with the hardware / software manufacturers to see if Windows 10 is supported.

(c) Purchase the latest versions of all software before you install Windows.

(d) Back up all the existing data in case Windows does not work.

Answer 1

(b) Check online with the hardware / software manufacturers to see if Windows 10 is supported.

Question 2

You have been asked to create an image of an existing Windows 10 PC for deployment across a network. To start with, you set up a test computer and install Windows on it. What should you do to make sure the image can be deployed correctly and legally?

Run the Sysprep tool before you install windows on the test computer.

(b) Run the Sysprep tool after you install Windows, but before you make the image.

(c) Run the Sysprep tool after you install Windows, and again after you make the image.

(d) Make an image of the test computer without running Sysprep.

Answer 2

(b) Run the Sysprep tool after you install Windows, but before you make the image.

Question 3

You intend to carry out an unattended installation of Windows 10 so that no user interaction is required during the installation process. How might you achieve this?

(a) Create an answer file using the Windows System Information Manager (WSIM) tool and add it to the Windows 10 installation media.

(b) Create an answer file using the Device Manager tool and add it to the Windows 10 installation media.

(c) Edit the Windows 10 ISO file and remove the Install.WIM file.

(d) Windows 10 can only be installed manually and not automatically.

Answer 3

(a) Create an answer file using the Windows System Information Manager (WSIM) tool and add it to the Windows 10 installation media.

Question 4

You have been asked to install Windows 10 on a machine which currently has no operating system on it. Which tasks should you perform as part of this process? [select all that apply]

(a) Back up the user’s files from the computer.

(b) Verify that the computer is capable of running Windows 10.

(c) Once Windows is installed, make sure it has been updated fully.

(d) Restore the users’ files from your backup.

Answer 4

(b) Verify that the computer is capable of running Windows 10.

(c) Once Windows is installed, make sure it has been updated fully.

Question 5

A computer technician is looking at the following screen on a computer. What are they doing?

(a) They are checking through the Windows installation setup logs to see if there are any problems.

(b) They are creating an answer file to perform an unattended installation.

(c) They are using the sysprep tool.

(d) They are looking at an Install.wim file.

Answer 5

(a) They are checking through the Windows installation setup logs to see if there are any problems.

Question 6

Which of the following are valid NTFS permissions? (Select all that apply)

(a) Change.
(b) Write.
(c) Modify.
(d) Read.

Answer 6

(b) Write.
(c) Modify.
(d) Read.

Question 7

You have configured NTFS and share permissions for a user on the network against the Sales folder. You configure an NTFS permission of MODIFY to the Sales folder and a share permission of FULL CONTROL to the Sales folder? They log on to the machine from elsewhere on the network. What permissions do they have?

(a) Change.
(b) Change + read.
(c) Modify
(d) Read.

Answer 7

(c) Modify

Question 8

You need to give a user the ability to connect to a printer from any machine on a network. What must you do to achieve this?

(a) Set them up as an administrator.
(b) Share the printer.
(c) Give them Full Control share permission.
(d) Give them Full Control NTFS permission.

Answer 8

(b) Share the printer.

Question 9

A user on your company network is trying to encrypt a file on their PC using filesystem encryption, but is unable to do so. What could be the reason for this problem? (Select all that apply)

(a) They don’t have the Full control NTFS permission.
(b) They are using the NTFS file system.
(c) The file is on a FAT32 drive.
(d) The file is on a FAT16 drive.

Answer 9

(c) The file is on a FAT32 drive.
(d) The file is on a FAT16 drive.

Question 10

A folder on your C: drive, C:\MyFolder, has had the Read and Execute NTFS permissions applied to it. A user moves this folder to the C:\MyDocuments folder. What will happen to the original NTFS permissions once the folder has been moved?

(a) All original permissions will be removed and will have to be reassigned.
(b) All original permissions will remain intact.
(c) The folder will become inaccessible.
(d) The folder will inherit the permission of the new location.

Answer 10

(b) All original permissions will remain intact.

Question 11

You are required to ensure network access is kept secure. You want to ensure that when users are required to change their passwords, they are unable to reuse the same password. Which policy should you configure?

(a) Enforce password history.
(b) Maximum password age.
(c) Minimum password age.
(d) Password must meet complexity requirements.

Answer 11

(a) Enforce password history.

Question 12

You want to allow the office manager in your company, who is a standard user, the ability to perform backups using Windows Backup. He is already familiar with using the Windows Backup tool to initiate backup procedures. However, what else must you do with his account to enable him to perform backups? Select an answer

(a) Grant him the Backup Files and Folders user right.

(b) Give his user account the NTFS Full Control
permission and Full Control share permission to the entire computer.

(c) Make his account a member of the Administrators group.

(d) Make his account a member of the Backup Operators group.

Answer 12

(d) Make his account a member of the Backup Operators group.

Question 13

When users are logged on to a Windows 11 computer, which of the following special identity groups will they be members of? (Select all that apply)

(a) Authenticated users.
(b) Guest Users
(c) Everyone.
(d) Backup operators.

Answer 13

(a) Authenticated users.
(c) Everyone.

Question 14

A user on your company network is trying to encrypt a file using NTFS encryption. They cannot do so. What could be the reason for this problem? (Select all that apply)

(a) NTFS Encryption has not been installed.
(b) Group policy is preventing encryption.
(c) The file has had NTFS compression applied to it.
(d) The file is on a FAT drive.

Answer 14

(c) The file has had NTFS compression applied to it.
(d) The file is on a FAT drive.

Question 15

You are finding that when you try to access large files on your client computer, the process is very slow. You suspect the problem is related to your files being spread across your hard disk. Which tool would you use to help speed up file access?

Answer 15

Defragment & Optimise Drives

Question 16

You have installed a new driver for the graphics card on your client workstation. However, you find that it causes the system to crash. What should you do?

(a) Delete the driver using Device Manager.
(b) Disable the driver using Device Manager.
(c) Roll back the driver using Device Manager.
(d) Adjust the IRQ settings using Device Manager.

Answer 16

(c) Roll back the driver using Device Manager.

Question 17

A company are running Windows 11. An administrator cannot manually install a Device Driver they have downloaded from the Internet. What is the most likely cause of this?

(a) The driver does not have a valid digital signature.

(b) A Local Group Policy prohibiting unsigned driver installation is in effect.

(c) The administrator does not have the correct permissions to install the driver.

(d) Windows 11 does not allow manual installation of device drivers.

Answer 17

(a) The driver does not have a valid digital signature.

Question 18

You have purchased a new USB keyboard and mouse which you have checked are both fully compatible with your current operating system. You now need to install both devices. What do you need to do?

(a) Connect both devices to separate USB ports and let Windows Plug and Play do the rest.

(b) Connect both devices to separate USB ports and run the Add Hardware Wizard.

(c) Connect both devices to separate USB ports then download and install the device drivers provided by the manufacturer.

(d) Connect both devices to separate USB ports then search the Internet for appropriate drivers.

Answer 18

(a) Connect both devices to separate USB ports and let Windows Plug and Play do the rest.

Question 19

What is Sigverif.exe and what does it do?

Answer 19

Sigverif.exe will identify any device drivers that have been installed but do not have a valid digital signature.

The Signature Verification Tool (sigverif.exe) lets you manually verify that your installed drivers have not been modified in any way since testing.

Question 20

You want to make sure that previous versions of files you are working on are available. What would be the best way to do this?

(a) Use the Windows backup feature.
(b) Use the Windows file history feature.
(c) Use the Windows system image feature.
(d) Use the System Restore feature.

Answer 20

(b) Use the Windows file history feature.

Can be accessed via Control Panel > Click large icons > File History

Question 21

You are the administrator of a Windows 11 Professional computer. You want to create a backup of your machine so that, in the event of a hardware failure, you can return the machine to the network with its computer account and all system settings still intact. Which one of the following would best achieve this?

(a) Restore the backups, then restore the system from an image.
(b) Restore the system from an image and then restore the backups.
(c) Use the Windows File History feature.
(d) Use the System Restore feature.

Answer 21

(b) Restore the system from an image and then restore the backups.

Question 22

Your company’s workstations run Windows 11 with Microsoft Edge as the default browser. You want to ensure that users on your company network do not have to worry about their surfing habits being monitored by third parties, but are happy for sites to realise repeat visits. Which one of the following settings would you advise your users to configure on their browsers?

(a) Switch off Allow sites to save and read cookie data
(b) Switch on Allow sites to save and read cookie data
(c) Switch off Block third-party cookies
(d) Switch on Block third-party cookies

Answer 22

(d) Switch on Block third-party cookies

Question 23

Your company computers run Windows 11 with Microsoft Edge as the default browser. What is the default security zone for websites which are not already placed in the trusted zone?

(a) Default.
(b) Internet.
(c) Restricted.
(d) Unknown.

Answer 23

(b) Internet.