Sales & Marketing Chapter 23 Flashcards

1
Q

Promotional campaign

A

Coordination of marketing communications to achieve specific goal

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2
Q

What are the three goals of promotions?

A

To inform, persuade, and remind

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3
Q

What are the 4 stages of the buying process?

A

AIDA - attention, interest, desire, action

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4
Q

What are the 4 parts of the promotional mix?

A
  1. Advertising
  2. Sales promotion
  3. Public relations (PR)
  4. Personal selling
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5
Q

What drives the cost of print media?

A

Circulation

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6
Q

Difference between contest and sweepstakes?

A

Contest require you to do something to win; sweepstakes is random

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7
Q

What are point-of-purchase (POP) displays?

A

Checkout counter displays

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8
Q

Proactive vs reactive public relations?

A

Proactive is creating positive view of company; reactive is trying to counteract negative view of company

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9
Q

Personal selling

A

Direct contact between salesperson and customer

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