Sales Flashcards

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1
Q

The law says is must be done (adjective)

A

mandatory

/ˈmændətəri/

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2
Q

Careful and thorough examination of someone or something (noun)

A

scrutiny

/ˈskruːtɪəni/

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3
Q

Successful in producing a desired or intended result (adjectve)

A

effective
/ɪˈfɛktɪv/

“effective solutions to environmental problems”

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4
Q

Achieving maximum productivity with minimum wasted effort or expense (adjective)

A

efficient
/ɪˈfɪʃ(ə)nt/

“an efficient administrator”

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5
Q

Capable of being touched; discernible by the touch; material or substantial.
(adjective)

A

tangible
/tan-juh-buh l/

“the tangible benefits of sunshine”

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6
Q

The main ideas or facts about something, without the details

noun

A

Outline
/ˈaʊtlaɪn/

“a research proposal outline”

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7
Q

Something that is advisable should be done in order to avoid problems or risks

A

advisable
/ədˈvaɪzəbəl/

“It is advisable to write a career objective at the start of your resume”

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8
Q

If something is , there is not very much of it available.

adjective

A

scarce
/skeəs/

“Food was often scarce in the winter”

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9
Q

To produce a result, answer, or piece of information

verb

A

yield
/jiːld/

“Our research has only recently begun to yield important results”

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10
Q

An action or decision is done by only one of the groups involved in a situation

A

unilateral
/ˌjuːnɪəˈlætərəl/

“a unilateral Declaration of Independence”

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11
Q

The ordinary people in an organization, rather than the leaders
(noun/adjective)

A

grass roots

“We are hoping for full participation at grass roots level.”

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12
Q

To get or achieve something that will be permanent, especially after a lot of effort
(verb)

A
secure
//
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13
Q

To make certain that something will happen properly

verb

A

ensure

/en‧sure/

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14
Q

To direct or control a business or department and the people, equipment, and money involved in it
(verb)

A

manage
/man‧age/

“He was asked to manage a new department.”

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15
Q

A remark or action that is offensive or deliberately rude.

noun

A

insult
/ˈɪnsʌlt/

“$200 for all that work? It’s an insult.”

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16
Q

Deal with effectively with something difficult

Verb

A

cope
/koʊp/

Has ability to cope with stress

17
Q

Up to this time

adverb

A

hitherto
/ˌhɪðəˈtuː/

Goods which were hitherto supplied

18
Q

To help a skill, feeling, idea etc develop over a period of time
(verb)

A

foster
/ˈfɒstə/

To take account of the potential benefits of fostering a small number of strategic relationships

19
Q

To be rare

A

be few and far between

Such relationships, however, are few and far between, because no organization has the time or resources to…

20
Q

More important than anything else

adjective

A

paramount
/ˈpærəmaʊnt/

The paramount importance of having strategic plan

21
Q

To produce problems, ideas, results etc

Phrasal verb

A

throw up

Research into the banking sector in the UK threw up the following interesting observation

22
Q

Able to become strong, happy, or successful again after a difficult situation or event
(Adjective)

A

resilient
/rɪˈzɪliənt/

a resilient business model

23
Q

A process or system that is slow and difficult

adjective

A

cumbersome
/ˈkʌmbəsəm/

Budgets are cumbersome and unreliable

24
Q

Not affected or influenced by something and seeming not to notice it

A

impervious
/ɪmˈpɜːviəs/

The next year’s forecast is made is impervious to all these

25
Q

To become very successful or very strong and health

Verb

A

Thrive
/θraɪv/

Those firms with an effective strategy and efficient tactics thrive continuously

26
Q

To come from or out of something

phrasal verb

A

emanate from something
/ˈeməneɪt/

Early identification of forces emanating from the external environment

27
Q

To make a bad situation better, or replace something that has been lost
(phrasal verb)

A

make up for something

Unlikely that excellent key account strategies will make up for ill thought-out marketing strategies

28
Q

Thought-out

adjective

A

Planned and organized carefully, well or badly

Ill thought-out marketing strategy

29
Q

The ability to produce a desired or intended result
(noun)

Syn: effectiveness

A

efficacy
/ˈefɪəkəsi/

The efficacy of strategic plans for marketing

30
Q

To plan or invent a new way of doing something

verb

A

devise
/dɪˈvaɪz/

She devised a method for quicker communication between offices

31
Q

Form or devise (a plan or idea) in the mind

(verb) [as adjective]

A

conceived
/kənˈsiːv/

Well conceived and executed key account plan

32
Q

To start talking about or dealing with the most important part of something instead of wasting time with other things
(Idiom)

A

cut to the chase

Those managers who want to cut straight to the chase…

33
Q

to include all of a particular space or area

verb

A

span
/spæn/

Key relationship management met span the boundary between the supplier and the customer

34
Q

the real or imaginary line that marks the edge of a state, country etc, or the edge of an area of land that belongs to someone
(noun)

A

Boundary
/ˈbaʊndəri/

Boundary between the supplier and the customer

35
Q

a complicated problem that has caused a lot of discussion and argument and is difficult to solve
(adjective)

A

vexed
/vekst/

vexed question/issue/problem

36
Q

To change or increase as fast as something else, or to move as fast as someone else
(phrasal verb)

A

keep pace (with something/someone)

The supply of materials cannot keep pace with demand.

37
Q

to say that you support or agree with something without doing anything to prove

A

pay lip service somebody/something

The truth is that suppliers still pay lip service to KAM but curry on measuring their people in ways that undermine best practices

38
Q

To keep someone or something within the limits of a particular activity or subject

A

confine something to something
/kənˈfaɪn/

If you customer contact is usually confined to specific opportunity

39
Q

To make a subject or problem more difficult to understand or deal with, especially by introducing unnecessary ideas
(expression)

A

cloud the picture/issue

Make sure that the company doesn’t cloud the picture by setting long term-relationship targets