SAC Revision 3 Flashcards
Types of barriers
Conflict of interest
Conflict between individuals and group goals
Personality clashes
Poor communication skills
Lack of group cohesion and commitment to goals
Poorly defined roles and responsibilities
Group success. DR Carl Communication Trust and Saftey
Decision making Respect Conflict resolution Communication Trust Saftey
Three important group dynamics vital to group development performance
- Group management skills
- Listening skills
- Group decision making
Strategies to eliminate barriers
Friendly and approachable
Clear and precise
Identify two aspects you will need to consider when making a group performance plan.
Task allocation
Mentoring
When would you need to develop a group performance plan?
When a group has a goal they would like to achieve
Outline one way you could increase group participation and get each individual involved in the activity
Be friendly and approachable
Three ways to monitor and asses the performance of a group.
Was the project successful?
Was there data to support success of the group?
What external factors contributed to the success or failure of the groups performance?
Stages of group formation
Forming Storming Norming Performing Adjourning
Two collaborative approaches
Listening skills
Group decision making
Approaches to conflict resolution
Negotiating
Use of appropriate communication skills
When coaching, why would it be important to facilitate individual and collective engagement whilst maintaining group cohesion?
So that the work being done is productive
What is accountability?
Persons who makes the decision, this person is responsible no matter what the result or outcome
Two review systems
Surveys
Verbal feedback
