SAC 3

Question 0

What is a flatter management structure?

Answer 0

Where an organization reduces their number of levels of management to give greater responsibility to individuals in the organization

Question 1

What is a management structure

Answer 1

Looks at the levels of managements and how they’re arranged within a LSO. They tend to be in a hierarchy.

Question 2

Three types of management structure

Answer 2

Functional, divisional and matrix

Question 3

What is a functional structure?

Answer 3

Employees are grouped together in separate departments according to the tasks they will perform. For example an accountant would be part of finance department

Question 4

What is a divisional structure

Answer 4

Groups employees together according to divisions that may be geographical or customer, product or process focused

Question 5

What is a matrix structure

Answer 5

Involves bringing together specialist from different parts of the organization to solve specific projects in teams

Question 6

What is corporate culture?

Answer 6

Refers to values, ideas, expectations and beliefs shared by members of the organisation

Question 7

What does planning mean

Answer 7

The process of setting objectives and deciding on the methods to achieve them.

Question 8

What is Strategic planning

Answer 8

• Takes 3-5 years to plan
• Determines where the organization wants to be in the future
• what the organization wants to achieve in relation to it’s competitors

Question 9

What is tactical planning

Answer 9

• Takes 1-2 years
• flexible and adaptable planning
• helps implement a strategic plan
• allows organizations to respond quickly to changes internally and externally

Question 10

What is operational planning

Answer 10

• Takes weeks to a year
• provides specific details of the way the organization will operate in short term
• management controls day to day operations to achieve short term action and objectives

Question 11

What’s the planning process? DADIM

Answer 11

1. Define the objective - what you want to achieve
2. Analyze the environment - SWOT
3. Develop alternative strategies
4. Implement an alternative - choose a plan
5. Monitor and seek feedback on the implemented strategy - setting targets to check if met if not repeat process

Question 12

What does organizing mean

Answer 12

The process of arranging resources (such as staff) and tasks to achieve objectives

Question 13

What is leading

Answer 13

The process of influencing or motivating people to work towards the achievement of the organizations objectives

Question 14

What is controlling

Answer 14

The process if evaluating performance and taking corrective action to ensure that the objective is set and achieved