Rules & Regulations

Question 1

Principle 6

Answer 1

Fair Treatment of Customers
Six outcomes;

1) confidence central to culture
2) marketing needs needs, targeted appropriately
3) clear information, clients kept informed
4) advice is suitable for circumstances
5) products perform as led/expected to believe
6) no unreasonable post barriers

Question 2

COCON
CR1-6

Answer 2

Code of conduct for individuals
CR1-6

1) due skill, care and diligence
2) integrity
3) cooperate with regulators
4) act with best interest for clients
5) observe market conduct
6) you must act to deliver good outcomes for retail customers

Question 3

COCON
SM1-4

Answer 3

Senior management conduct rules

Take reasonable steps to;

1) ensure business you are responsible for is controlled effectively
2) complies with regulatory requirements and standards
3) delegation is to appropriate person and overseen
4) disclose any information to FCA & PRA that would expect reasonable notice

Question 4

COCON
SM1-4

Answer 4

Senior management conduct rules

Take reasonable steps to;

1) ensure business you are responsible for is controlled effectively
2) complies with regulatory requirements and standards
3) delegation is to appropriate person and overseen
4) disclose any information to FCA & PRA that would expect reasonable notice