Rules of Design

Question 1

What are the 2 dimensions of design?

Answer 1

Authority and Generality

Question 2

Is it to be followed or suggested?

Answer 2

Authority

Question 3

Can it be applied to many situations?

Answer 3

Generalizability

Question 4

Rules of design types

Answer 4

Principles, Standards, Guidelines

Question 5

Based on a deeper understanding of the human element

Answer 5

Principles

Question 6

Based on solid theory that must be followed

Answer 6

Standards

Question 7

“Incomplete” theories

Answer 7

Guidelines

Question 8

Principle of the ease of mastering the interaction

Answer 8

Learnability

Question 9

Principle of multiple ways to complete a task

Answer 9

Flexibility

Question 10

Principle of having strong support for aiding user task completion and assessment

Answer 10

Robustness

Question 11

Learnability: “I can tell what’s next”

Answer 11

Predictability

Question 12

Learnability: “I can tell how it got there”

Answer 12

Synthesizability

Question 13

Learnability: “Deja vu”

Answer 13

Familiarity

Question 14

Learnability: “Verisimilitude”

Answer 14

Consistency

Question 15

Flexibility: “Freedom despite constraints”

Answer 15

Dialog initiative

Question 16

Flexibility: “Taylor Hebert’s Thinker sub-power”

Answer 16

Multi-threading

Question 17

Flexibility: “Sending control back to the system”

Answer 17

Task Migratability

Question 18

Flexibility: “Inputs and outputs can have lots of formats that mean the same thing”

Answer 18

Substitutability

Question 19

Flexibility: “Personalization”

Answer 19

Customizability

Question 20

Robustness: “Phone call 15 minutes after the email”

Answer 20

Responsiveness

Question 21

Robustness: “I get what’s happening”

Answer 21

Observability

Question 22

Robustness: “What doesn’t kill ya makes ya stronger”

Answer 22

Recoverability

Question 23

Robustness: “I can help you the way you want to be helped”

Answer 23

Task Conformance

Question 24

Shneiderman’s Eight (8) Golden Rules of Interface Design

Answer 24

Shortcut: 3C feedback error - undo load

Question 25

Norman’s 7 Principles to make difficult tasks easy

Answer 25

Standard Error: visible I/O map constraint simple