RS Reviewer Chapters 5-8

Question 1

Chapter 5
Behavioral reactions to changes in a work role
a. Handling Emergencies
b. Handling work Stress
c. Solving Problems creatively
d. Demonstrating Interpersonal adaptability

Answer 1

Adaptive Performance

Question 2

Voluntary Behaviors that violate organizational norms

Answer 2

Counterproductive Work Behaviors

Question 3

Behaviors relevant to achieving company goals

Answer 3

Job Performance

Question 4

Measures of Performance

Answer 4

Criteria

Question 5

Duties that are a part of a worker’s formal job description

Answer 5

Task Performance

Question 6

Behaviors that are not part of a worker’s formal job description but are important for organizational effectiveness

Answer 6

Contextual Performance

Question 7

Exhibited when individuals are working and not being observed (predicted by personality measures)

Answer 7

Typical Performance

Question 8

Occurs when individuals are aware they are being observed and tested and or when they have been told to do their best (predicted by cognitive ability measures)

Answer 8

Maximal Performance

Question 9

Subjective measurement system that compares the overall performance of one employee to that of others

Answer 9

Relative Rating System

Question 10

Compares the performance of one worker with an absolute standard of performance

Answer 10

Absolute Rating System

Question 11

Ranking in order of overall performance

Answer 11

Rank Order

Question 12

Performance of one worker compared with every worker

Answer 12

Paired Comparison

Question 13

Number of categories tied to performance standards

Answer 13

Forced Distribution

Question 14

Compare employees on job performance dimensions

Answer 14

Relative Percentile Method

Question 15

What is the major flaw of the forced distribution method?

Answer 15

Assumes normal distribution, but employees are not selected randomly. The curve should be skewed to the right to better reflect the selection process.

Question 16

The usefulness of selection measures is assessed by how well they predict performance

Answer 16

True

Question 17

Absolute Rating system compare the performance of one worker with an absolute standard of performance

Answer 17

True`

Question 18

Which of the following is an example of contextual behavior?

a. Extra Effort
b. Leadership
c. Supervision
d. Personal Discipline

Answer 18

A. Extra Effort

Question 19

Generation of an applicant pool for a position in order to provide the required number of qualified candidates for future selection or promotion.

Answer 19

Recruitment

Question 20

Set of potential candidates who may be interested in and who are likely to apply for a specific job.

Answer 20

Applicant Pool

Question 21

Recruitment Sources for Internal Candidates

Answer 21

Internal Job Posting
Succcession Plans
HRIS
Nominations

Question 22

Recruitment Sources for External Candidates

Answer 22

Newspapers
Employee Referrals
Direct Mail
Open House
Job Fairs
Networking
Professional Periodicals….etc

Question 23

Candidates from the opinion that they do not want to work in the organization for which they are being recruited.

Answer 23

Self-Selecting Out

Question 24

When a job candidate has the KSA’s required by the job in question

Answer 24

Person Job Fit

Question 25

When a job candidate fits the organization's values and culture and has the contextual attributes desired by the organization

Answer 25

Person Organization Fit

Question 26

Social network recruitment may have adverse impact on members of protected groups True or False

Answer 26

True

Question 27

Person job fit refers to when a job candidate fits the organizational values and culture and has the contextual attributes desired by the organization

Answer 27

False - Person Organization Fit

Question 28

Which of the following is a behavioral measure that can be used to evaluate recruitment efforts? a. Committment to Org b. Job Satisfaction c. Sales Quota d. Turnover Rates

Answer 28

Turnover rates

Question 29

Individuals who are predicted to perform successfully in a given position but who do not perform at the satisfactory level when placed on the job.

Answer 29

False Positives

Question 30

Individuals who are predicted to perform unsuccessfully in a given position but who would perform at satisfactory levels if hired.

Answer 30

False Negatives

Question 31

Screening seeks to find a sufficient number of qualified applicants. T or F

Answer 31

True

Question 32

Reference checks require a job applicant's consent for an employer to gather information about the candidate from any referees

Answer 32

True

Question 33

Which term refers to the amount of KSA's and experience required for minimally acceptable job performance?

Answer 33

Minimum Selection Qualifications

Question 34

Attributes that an applicant brings to the employment situation (enduring, general traits on which people differ)

Answer 34

Abilities

Question 35

Refers to an individual's degree of proficiency on a given task based on both ability and practice

Answer 35

Skill

Question 36

Can be thought of as a specific, narrow ability or Skill

Answer 36

Aptitude

Question 37

The ability to accurately perceive and appraise emotion in oneself and others, and to appropriately regulate and express emotion.

Answer 37

Emotional Intelligence

Question 38

Set of characteristics that influence or help to explain an individual's behavior

Answer 38

Personality

Question 39

Stable, measurable characteristics that help explain way in which people vary

Answer 39

Personality Trait

Question 40

The Big Five Plus One

Answer 40

Conscientiousness Emotional Stability Openness to Experience Agreeableness Extraversion Honesty-Humility: Differences in concern for fairness , greed avoidance and modesty

Question 41

Employers have an obligation to accommodate all workers who have a medical or physical condition

Answer 41

False

Question 42

Testing as a standalone program doesn't provide employers with best results

Answer 42

False

Question 43

Which Big 5 Personality Trait has been found to be related to job success across most organization and occupations?

Answer 43

Conscientiousness