Romano-Disabled Services

Question 1

Who is the owner of Disabled Services?

Answer 1

Director of Personnel & Professional Standards

Question 2

An interpreter certified by the National or Florida Registry of Interpreters for the Deaf.

Answer 2

Certified Interpreter

Question 3

one who is able to effectively, accurately, and impartially interpret, both receptively and expressively,
using any necessary specialized vocabulary.

Answer 3

Qualified Interpreter

Question 4

Certification is not required in order for an interpreter to be ________.

Answer 4

“qualified.”

Question 5

A keypad device used to provide communication for the hearing impaired that utilizes basic telephone lines for transmitting and receiving.

Answer 5

Telecommunication Device for the Deaf (TDD/TTY)

Question 6

A service which is available 24 hours a day seven days a week providing live on demand interpreting for people who are deaf and hard of hearing and who rely on ASL to communicate.

Answer 6

Video Remote Interpreting (VRI) (Deaf Link)

Question 7

The Jacksonville Sheriff’s Office (JSO) currently has _______ VRI units, one at every substation, one at the Pretrial Detention Facility (PDF) and a portable unit located in the Police Memorial Building Security Office.

Answer 7

eight

Question 8

The VRI connection points within the PMB are in the family rooms of what 2 units?

Answer 8

Homicide

Special Assault

Question 9

Police Officers will contact the Communications Center and advise that they have arrived at the door of the victim or complainant when either is _____.

Answer 9

blind (vision impaired)

Question 10

All written correspondence generated with a hearing impaired person who is the victim, witness or suspect in a crime or Baker Act call will be listed in the property section of any reports generated and placed in the _____ ______.

Answer 10

Property Room

Question 11

Civilian Observer Program
________ _________ will make the appropriate determination as to whether the disability is to the extent that articulable officer/observer safety concerns are validated.

Answer 11

Watch Commanders

Question 12

Suspects and/or arrestees who are confined to a wheelchair (may/may not) have their hands handcuffed to the wheelchair.

Answer 12

may

Question 13

_______ must respond to the scene of any call where a hearing impaired person is being taken into custody

Answer 13

Sergeants

Question 14

Officers will contact the _______to request a wheelchair transport van/bus for all suspects requiring a wheelchair for mobility. If the PDF Watch Commander is unable to guarantee a __ minute response time to the scene, the officer shall transport the arrestee without the chair.

Answer 14

PDF watch commander

30

Question 15

Florida State Statute (F.S.S.) 413.08 provides that individuals who are hearing impaired, blind, or otherwise disabled are entitled to use service animals to accompany them in places that are ________.

Answer 15

open to the public.

Question 16

F.S.S. 413.08(4) provides any person, firm, or corporation, or the agent of any person, firm, or corporation, who denies or interferes with admittance to, or enjoyment of, the public facilities or otherwise interferes with the rights of a deaf person, hard of hearing person, a totally or partially blind person, or an otherwise physically disabled person under this
section, or the trainer of a service animal while engaged in the training of such animal pursuant to subsection (8), is guilty of a _________.

Answer 16

misdemeanor of the second degree

Question 17

Under Florida law, the blind and all other physically disabled persons who use service animals are entitled to equal access, without extra charge, to all common carriers, airplanes, motor vehicles, railroad trains, motor buses, streetcars, boats and other public conveyances or modes of transportation, and at hotels, lodging places, restaurants, places of public
accommodation, amusement or resort and other places to which the general public is invited. Violation of this law is a

Answer 17

second-degree misdemeanor

Question 18

__________ that the service animal is trained is not a precondition for providing service to an individual accompanied by a service animal.

Answer 18

Documentation

Question 19

Prior to an officer excluding a service animal from any location, he will request a _______ respond to
the scene.

Answer 19

supervisor

Question 20

a person who, with reckless disregard, interferes with, or permits a dog that he or she owns or is in the immediate control of to interfere with, the use of a
service animal by obstructing, intimidating, or otherwise jeopardizing the safety of the service animal or its user commits a ___________ for the first offense and a ________for each subsequent offense.

Answer 20

misdemeanor of the second degree

misdemeanor of the first degree

Question 21

a person who, with reckless disregard, injures or kills, or permits a dog that he or she owns or is in the immediate control of to injure or kill, a service animal
commits a _________________.

Answer 21

misdemeanor of the first degree

Question 22

a person who intentionally injures or kills, or permits a dog that he or she owns or is in the immediate control of to injure or kill, a service animal commits a
_____________.

Answer 22

felony of the third degree

Question 23

If the decision is made not to provide the requested auxiliary aid or service (decided by a Chief), documentation, via email within 48 hours, must be forwarded to the __________________ indicating why the request was not granted and what steps/aids were provided.

Answer 23

Director of Personnel and Professional Standards

Question 24

When a __________ determines that providing a particular auxiliary service or aid is an undue financial burden, the most effective means of communication must be used.

Answer 24

Chief or designee

Question 25

Each VRI device shall be inspected at least once a _______ to ensure the device is working properly.

Answer 25

month

Question 26

VRI inspection responsibilities are as follows:

Answer 26

PMB -Asst. Chief of Major Case
PTDF-Asst. Chief of Pre-Trial Operations
Sub-Stations- Asst. Chief of the Zone

Question 27

The Communications Center maintains a list of sign and oral interpreting services that are available (on-call 24 hours per day) and willing to provide qualified interpreters as needed. The list is updated _____.

Answer 27

Annually

Question 28

When a detective requires an interpreter for a prearranged interview/interrogation, special event or meeting, he must contact NCIC _____in advance of the meeting whenever possible.

Answer 28

48 hours

Question 29

On Monday through Friday, between the hours of 0800 – 1630, the booking officer will contact the ____ ________office at (904) 630-1656 to request a sign language interpreter.

Answer 29

Court Administrator’s

Question 30

a free telephone service that will relay calls to or

from a TTY user to a regular “voice” phone line

Answer 30

“711”