Role of Admin Assistant Flashcards
What range of services does administration provide within an organization?
Office and administrative services to all departments.
What are common word processing applications used for creating documents?
- Microsoft Word
- Google Docs
Which software is commonly used to create and update spreadsheets?
- Microsoft Excel
- Google Sheets
What software is used for updating databases?
- Access
- My SQL
- Oracle
Which applications are used to produce electronic presentations?
- PowerPoint
- Prezi
What is a key responsibility of administrators regarding information?
Gathering important information, keeping it safe, and making it available when required.
How do administrators back up IT work?
Using external drives and cloud storage.
What does filing and retrieving information involve?
Organising and storing files in the correct order.
What types of mail do administrators handle?
Letter post and email.
What is one of the duties of receptionists?
Answering the telephone and transferring calls.
What should receptionists do when a member of staff is unavailable?
Take and pass on messages.
What are some reception duties?
- Welcoming visitors
- Ensuring visitor’s book is signed
- Issuing badges
- Directing visitors
What is involved in organizing meetings?
- Recording information in diaries
- Booking meeting rooms and venues
What arrangements might administrators organize for travel?
- Arranging taxis
- Flights
- Hotel bookings
- Travel itineraries
What office equipment tasks might administrators perform?
- Photocopying
- Scanning
- Laminating
- Binding
- Shredding
What is a responsibility regarding cash payments?
Issuing and carefully recording small cash payments to colleagues.
What form must be completed following an accident or injury?
Accident Report Forms.
